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Overnight Medical Insurance Call Center Jobs in Raleigh, NC

... Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

Intake RN - Call Center | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job ... insurance pre-certifications during times of high volume * Ensures all medical admission ...

... Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

... Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

Showing results 21-40

Overnight Medical Insurance Call Center information

What is the difference between Overnight Medical Insurance Call Center vs Medical Insurance Customer Service Representative?

AspectOvernight Medical Insurance Call CenterMedical Insurance Customer Service Representative
CredentialsHigh school diploma, insurance knowledge, communication skillsHigh school diploma, insurance knowledge, communication skills
Work EnvironmentCall center, night shifts, fast-pacedOffice or call center, day shifts, customer-focused
Employer & IndustryInsurance companies, healthcare providersInsurance companies, healthcare providers
Search & Comparison IntentUnderstanding overnight roles in insurance call centersCustomer service roles in insurance industry

While both roles involve assisting insurance customers, the Overnight Medical Insurance Call Center primarily operates during night shifts in a call center environment, focusing on urgent or overnight inquiries. In contrast, Medical Insurance Customer Service Representatives typically work during daytime hours, providing general support and policy information. Both roles require similar credentials and industry knowledge but differ mainly in work hours and environment.

What are the most commonly searched types of Medical Insurance Call Center jobs in Raleigh, NC? The most popular types of Medical Insurance Call Center jobs in Raleigh, NC are:
What are popular job titles related to Overnight Medical Insurance Call Center jobs in Raleigh, NC? For Overnight Medical Insurance Call Center jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Overnight Medical Insurance Call Center jobs in Raleigh, NC look for? The top searched job categories for Overnight Medical Insurance Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Overnight Medical Insurance Call Center jobs? Cities near Raleigh, NC with the most Overnight Medical Insurance Call Center job openings:
Infographic showing various Overnight Medical Insurance Call Center job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 15% Part Time, and 8% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Job Title: BDC / Call Center Representative – Automotive Dealership (Toyota)

Location: Classic Toyota Of Henderson
Employment Type: Full-Time
Department: Business Development Center (BDC)


Position Overview

We are seeking a motivated and customer-focused BDC / Call Center Representative to join our automotive team. This role is the first point of contact for our customers, handling inbound and outbound calls for both sales and service departments, scheduling appointments, and managing internet leads.

The ideal candidate is energetic, organized, and comfortable communicating with customers in a fast-paced environment.


Key Responsibilities
  • Answer inbound calls for sales and service inquiries in a professional and friendly manner
  • Schedule and confirm appointments for sales consultations and service visits
  • Respond to internet leads (email, website, third-party platforms) promptly and effectively
  • Make outbound follow-up calls to customers regarding:
    • Missed appointments
    • Service reminders
    • Sales opportunities
  • Accurately log all customer interactions in the CRM system
  • Provide basic information on vehicles, services, pricing, and availability
  • Work closely with sales and service teams to ensure a smooth customer experience
  • Meet or exceed daily, weekly, and monthly performance goals

Qualifications
  • Previous call center, BDC, or customer service experience preferred
  • Automotive dealership experience is a plus (but not required)
  • Strong verbal and written communication skills
  • Ability to multitask and stay organized in a fast-paced environment
  • Comfortable using computers, CRM systems, and phone systems
  • Positive attitude with a customer-first mindset
  • Reliable and punctual

Compensation & Benefits
  • Competitive hourly pay + performance bonuses
  • Paid training
  • Health, dental, and vision insurance (if applicable)
  • Paid time off (Vacation and Sick Leave)
  • Opportunities for growth within the dealership
  • 401K plus match

Schedule
  • Full-time position
  • Must be available to work flexible hours, including some evenings and weekends

Why Join Us?

Join a team that values customer service, teamwork, and growth. As a BDC Representative, you play a critical role in driving business and creating exceptional customer experiences from the very first interaction.


Apply today to start your career in the automotive industry!