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Entry Level Medical Insurance Call Center Jobs in Raleigh, NC

Verify insurance and payment information * Identify and report adverse events and product ... Medical office experience or medical terminology knowledge Additional Notes: * Training and work ...

Verify insurance and payment information * Identify and report adverse events and product ... Medical office experience or medical terminology knowledge Additional Notes: * Training and work ...

Previous Call Center or Sales Experience: Preferred but not required ... Benefits * Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life ...

... Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

... Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

... Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

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Entry Level Medical Insurance Call Center information

See Raleigh, NC salary details

$11

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$23

How much do entry level medical insurance call center jobs pay per hour?

As of May 29, 2026, the average hourly pay for entry level medical insurance call center in Raleigh, NC is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $19.62 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Medical Insurance Call Center jobs in Raleigh, NC? The most popular types of Medical Insurance Call Center jobs in Raleigh, NC are:
What job categories do people searching Entry Level Medical Insurance Call Center jobs in Raleigh, NC look for? The top searched job categories for Entry Level Medical Insurance Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Entry Level Medical Insurance Call Center jobs? Cities near Raleigh, NC with the most Entry Level Medical Insurance Call Center job openings:

Call Center representative

Avcend

Cary, NC • On-site

$20/hr

Contractor

Posted 6 days ago


Job description

The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.
Key Responsibilities:
  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints
Required Qualifications:
  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)
Preferred Qualifications:
  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge
Additional Notes:
  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)