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On Call Medical Insurance Call Center Jobs in Raleigh, NC

Verify insurance and payment information * Identify and report adverse events and product ... Medical office experience or medical terminology knowledge Additional Notes: * Training and work ...

Verify insurance and payment information * Identify and report adverse events and product ... Medical office experience or medical terminology knowledge Additional Notes: * Training and work ...

Positive Attitude High degree of professionalism Minimum of 2 years Call Center experience Computer ... medical condition, genetic information, pregnancy, or military or veteran status. We consider all ...

Ultimate Staffing is seeking experienced Bilingual Call Center Representatives for an immediate ... medical condition, genetic information, pregnancy, or military or veteran status. We consider all ...

... Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

Remote Call Center Agent

Cary, NC · Remote

$15 - $16/hr

... Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest ... Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums. Paid time ...

Call Center Specialist

Durham, NC · On-site +1

$15.25 - $19/hr

Experience and knowledge of insurance guidelines and insurance entry. * Experience in financial ... medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many ...

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On Call Medical Insurance Call Center information

See Raleigh, NC salary details

$10

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How much do on call medical insurance call center jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for on call medical insurance call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between On Call Medical Insurance Call Center vs Medical Claims Processor?

AspectOn Call Medical Insurance Call CenterMedical Claims Processor
Primary RoleAssist policyholders, answer inquiries, provide policy informationReview, process, and adjudicate insurance claims
Work EnvironmentCall center setting, customer service focusOffice setting, administrative and data entry tasks
Required SkillsCommunication, customer service, insurance knowledgeAttention to detail, data analysis, insurance policies
CertificationsOften requires insurance knowledge, customer service experienceInsurance certification may be preferred, but not always required

While both roles involve working within the insurance industry, the On Call Medical Insurance Call Center primarily focuses on customer interactions and support via phone, whereas Medical Claims Processors handle the technical review and processing of insurance claims. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What are the most commonly searched types of Medical Insurance Call Center jobs in Raleigh, NC?

The most popular types of Medical Insurance Call Center jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for On Call Medical Insurance Call Center jobs?

Cities near Raleigh, NC with the most On Call Medical Insurance Call Center job openings:

Call Center Representative

Avcend

Cary, NC • On-site

$20.40/hr

Contractor

Re-posted yesterday


Job description

Job Title: Call Center Representative
Client: McKesson
Pay Rate: $20.40/hour on W2
Duration: 3-month contract (Temp-to-Perm based on performance and attendance)
Work Location: Onsite – 11800 Weston Parkway, Cary, NC
 

Work Schedule:

  • Regular Shift: 11:30 AM – 8:00 PM, Monday–Friday or Tuesday–Saturday
  • Rotating Saturdays: Once per month (weekday off provided)
  • Training Schedule: Onsite, 9:00 AM – 6:00 PM for 3–6 weeks
 

Job Summary:
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.

Key Responsibilities:

  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints

Required Qualifications:

  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)

Preferred Qualifications:

  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge

Additional Notes:

  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)