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Overnight Insurance Adjuster Jobs (NOW HIRING)

CAPPS

SORM | Claims Adjuster | 26-0532

Austin, TX · On-site

$65K - $84K/yr

We administer the workers' compensation program, insurance and risk management programs, and ... Ability to travel (including overnight travel) up to 5% PREFERRED QUALIFICATIONS * Education:

CAPPS

SORM |Claims Adjuster| 26-0531

Austin, TX · On-site

$65K - $84K/yr

We administer the workers' compensation program, insurance and risk management programs, and ... Ability to travel (including overnight travel) up to 5% PREFERRED QUALIFICATIONS * Education:

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Overnight Insurance Adjuster information

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$19.5K

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$110.5K

How much do overnight insurance adjuster jobs pay per year?

As of Jun 19, 2026, the average yearly pay for overnight insurance adjuster in the United States is $74,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $100,000.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Insurance Adjuster vs Field Insurance Adjuster?

AspectOvernight Insurance AdjusterField Insurance Adjuster
Work EnvironmentPrimarily remote or office-based, with overnight shiftsOn-site at claim locations, often traveling
CertificationsAdjuster license, possibly state-specificAdjuster license, often similar certifications
Employer & Industry UsageInsurance companies, claims centersInsurance companies, independent agencies
Work HoursOvernight shifts, flexible schedulingRegular business hours, travel required

In summary, Overnight Insurance Adjusters typically work overnight shifts from remote locations, focusing on claims processing, while Field Insurance Adjusters work on-site at claim locations, often traveling. Both roles require similar licensing and serve the insurance industry, but differ mainly in work environment and schedule.

What are overnight insurance adjusters?

Overnight insurance adjusters are professionals who handle insurance claims outside of standard business hours, typically during the night. They assess damages, investigate the circumstances of claims, and determine the payout amount for policyholders. Working overnight allows them to respond quickly to urgent claims, such as those involving accidents or property damage that occur late at night. This role requires strong attention to detail, excellent communication skills, and the ability to work independently during unconventional hours.

What are the key skills and qualifications needed to thrive as an Overnight Insurance Adjuster, and why are they important?

To thrive as an Overnight Insurance Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a relevant degree or claims certification. Familiarity with claims management software, digital documentation tools, and industry-specific databases is essential. Excellent communication, problem-solving abilities, and the capacity to work independently during non-standard hours are valuable soft skills. These skills ensure accurate and efficient claims processing, customer satisfaction, and reliable decision-making during overnight shifts.

What are some unique challenges faced by overnight insurance adjusters, and how can applicants prepare for them?

Overnight insurance adjusters often handle urgent claims that occur outside of regular business hours, such as accidents, property damage, or natural disasters. This role requires strong decision-making skills, the ability to work independently, and effective communication with clients who may be distressed. Applicants should be comfortable working in a fast-paced, sometimes unpredictable environment, and be prepared to document findings thoroughly while coordinating remotely with daytime teams. Building resilience and adaptability can help new hires thrive in these situations.
What cities are hiring for Overnight Insurance Adjuster jobs? Cities with the most Overnight Insurance Adjuster job openings:
What are the most commonly searched types of Insurance Adjuster jobs? The most popular types of Insurance Adjuster jobs are:
What states have the most Overnight Insurance Adjuster jobs? States with the most job openings for Overnight Insurance Adjuster jobs include:
Overnight Insurance Adjuster jobs near you
SORM | Claims Adjuster | 26-0532

SORM | Claims Adjuster | 26-0532

CAPPS

Austin, TX • On-site

$65K - $84K/yr

Full-time

Medical, Retirement

Posted 24 days ago

Job description

Job Description
GENERAL DESCRIPTION
The State Office of Risk Management (SORM) is currently seeking a Claims Adjuster who will review and determine compensability on workers' compensation claims. This entry-level position will manage the intake of claim files interviewing claimants, medical providers, and others to determine the compensability of a claim; with opportunities for career advancement/growth. This person will review, approve or reject claims in accordance with the Texas Workers' Compensation Act and division of Workers' Compensation (DWC) Rules and will work under moderate supervision, with limited latitude for the use of independent judgment.
The State Office of Risk Management's core missions are customer service oriented. We administer the workers' compensation program, insurance and risk management programs, and continuity of operations program for other state entities. If you're looking for a fulfilling career in public service, we would love to visit with you.
As a state employee, you are automatically enrolled in the state's retirement plan and are eligible for additional health insurance benefits.
ESSENTIAL POSITION FUNCTIONS
  • Responds to calls and queries from internal and external customers
  • Reviews, determines, compensability, and adjusts lost time workers' compensation in accordance with Texas Workers' Compensation Act, DWC rules and regulations and internal procedures
  • Updates the claim file diary; uses the mainframe system to enter, retrieve and update claim files
  • Interviews claimants, medical providers, witnesses, and other agency personnel in order to establish compensability
  • Obtains recorded statements from claimants
  • Analyzes data and present ideas effectively both orally and in writing
  • Prepares clear and concise written reports and correspondence to claims, medical consultants and agency personnel
  • Performs related work as assigned
  • Maintains relevant knowledge necessary to perform essential job functions
  • Attends work regularly in compliance with agreed-upon work schedule
  • Ensures security and confidentiality of sensitive and/or protected information
  • Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Qualifications:
MINIMUM QUALIFICATIONS
  • Education: Graduation from high school or equivalent
  • Experience: One year of full-time experience working in the following (or closely related) fields: general office, complex clerical, and secretarial experience. Experience and education may be a substitute for one another.
  • Knowledge of medical terminology
  • Knowledge of Texas Workers' Compensation law and claims
  • Skill in handling multiple tasks, prioritizing, and meeting deadlines
  • Skill in effective oral and written communication {writing sample will be administered at the time of interview}
  • Skill in exercising sound judgment and effective decision making
  • Ability to receive and respond positively to constructive feedback
  • Ability to work cooperatively with others in a professional office environment
  • Ability to obtain and maintain an adjuster's license
  • Ability to provide excellent customer service
  • Ability to arrange for personal transportation for business-related travel
  • Ability to work more than 40 hours as needed and in compliance with the FLSA
  • Ability to lift and relocate 30 lbs.
  • Ability to travel (including overnight travel) up to 5%

PREFERRED QUALIFICATIONS
  • Education: Bachelor's degree from an accredited college or university
  • Knowledge: Advanced knowledge of medical and pharmaceutical terminology
  • Knowledge: Advanced knowledge of generally accepted medical procedures
  • Certifications: Associate in Claims or other related insurance certification

TO APPLY
All applications for employment with the State Office of Risk Management must be submitted electronically through www.WorkInTexas.com. A State of Texas application in WorkInTexas (WIT) must be completed to be considered OR Submit a State of Texas Application for Employment to: Attn: Elaina Middleton, State Office of Risk Management, P.O. Box 13777, Austin, TX 78711-3777. Military Crosswalk information can be accessed at
https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_Insurance.pdf
THE SORM IS AN EQUAL OPPORTUNITY EMPLOYER
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About CAPPS

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A statewide software solution developed by the Texas Department of Information Resources, CAPPS consolidates financial management, HR, and payroll operations for state agencies. Designed as a unified enterprise resource system, CAPPS replaced legacy tools in the early 2000s with a scalable, integrated platform tailored to agencies of varied size and complexity.

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Austin, TX, US

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