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Overnight Hotel Jobs in Puerto Rico (NOW HIRING)

Metropolis Technologies

PR · On-site

$11.64/hr

Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards. * Collecting valet parking fees using latest technology, parking software. * Answering phones with a smile.

Metropolis Technologies

PR

$11/hr

Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards. * Collecting valet parking fees using latest technology, parking software. * Answering phones with a smile.

Metropolis Technologies

PR

$11.64/hr

Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards. * Collecting valet parking fees using latest technology, parking software. * Answering phones with a smile.

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Overnight Hotel information

What does an overnight hotel employee do?

An overnight hotel employee, often called a night auditor or night shift staff, is responsible for managing the hotel’s front desk and operations during nighttime hours. Their duties typically include checking in late arrivals, processing guest requests, balancing the day’s financial transactions, and preparing reports for management. They also handle security checks and respond to any emergencies or guest concerns that arise overnight. This role requires strong customer service skills, attention to detail, and the ability to work independently.

What are the key skills and qualifications needed to thrive as an overnight hotel front desk agent, and why are they important?

To thrive as an Overnight Hotel Front Desk Agent, you need customer service skills, attention to detail, and basic administrative abilities, typically supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and standard office equipment is often required. Strong problem-solving, communication, and the ability to remain calm under pressure help set top performers apart. These skills ensure smooth guest experiences and efficient hotel operations during overnight hours when independent decision-making is essential.

What are the main challenges faced by overnight hotel staff, and how can they be managed effectively?

Overnight hotel staff often work with limited supervision and must handle a variety of tasks, from late check-ins to addressing guest emergencies. Common challenges include staying alert during quiet hours, resolving unexpected issues like maintenance requests or noise complaints, and ensuring guest safety. Effective time management, strong problem-solving skills, and clear communication with other team members and departments (like housekeeping or security) are key to managing these challenges successfully. Regularly checking in with colleagues during shift changes also helps maintain smooth operations.

What is the difference between Overnight Hotel vs Night Auditor?

AspectOvernight HotelNight Auditor
Primary RoleGeneral overnight hotel staff, including front desk, maintenance, or securitySpecific accounting and front desk duties during overnight shift
CredentialsVaries; often no formal certification requiredHospitality or accounting background; often requires hospitality certifications
Work EnvironmentHotel lobby, front desk, or hotel premisesFront desk, accounting area, or hotel lobby
Employer & IndustryHotels, motels, hospitality industryHotels, hospitality industry, often within larger hotel chains

While 'Overnight Hotel' refers broadly to any staff working overnight shifts at a hotel, a 'Night Auditor' is a specific role focused on accounting, balancing the day's transactions, and ensuring financial accuracy during the overnight shift. Both roles operate during the night but differ in responsibilities and required skills.

What are the most commonly searched types of Hotel jobs in Puerto Rico?

The most popular types of Hotel jobs in Puerto Rico are:

What are popular job titles related to Overnight Hotel jobs in Puerto Rico?

For Overnight Hotel jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Overnight Hotel jobs in Puerto Rico look for?

The top searched job categories for Overnight Hotel jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Overnight Hotel jobs?

Cities in Puerto Rico with the most Overnight Hotel job openings:

Overnight Hotel jobs near you

Overnight - Guest Service Representative

Metropolis Technologies

Ponce, PR • On-site

$11.64/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

Overview
SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just "drive in and drive out."
We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe.
Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time.
Responsibilities
What do I do as a Guest Service Representatives?
As our newest team member will be an integral part of the warm welcome and fond farewell process.
Some duties include:
  • Greeting all guests that enter or exit hotel or garage, displaying 5 star/diamond standards.
  • Collecting valet parking fees using latest technology, parking software.
  • Answering phones with a smile.

Notes:
This job posting does not include the full range of functions/duties of the position. Associate will be required to perform any other job-related duties as assigned by their supervisor including the corporate office.
This document does not create any employment contract, implied or otherwise, other than an "at will" employment relationship. A full job description is available upon request.
Qualifications
....But wait!
Let's be sure you possess these minimal requirements first!
Are you Neat, Clean and Polite? It's our company motto!
Essential Qualifications:
  • Ability to smile, acknowledges, greet and extend a warm welcome to each customer.
  • Ability to maintain high standard of cleanliness of work area, personal appearance, organization, etc.
  • Ability to communicate effectively in English in both written and oral forms.
  • Must be at least 18 years of age.
  • Must have a professional appearance and demeanor.

Physical requirements:
  • Ability to sit or stand for longer periods of time (up to 6 or 8 hours, less break)
  • Ability to answer the telephone and speak with guests in order to provide directions, record ticket numbers or provide overall customer service.
  • Ability to manually calculate rates offhand, without the help of a calculator or fee computer
  • Ability to work outside and withstand extreme temperatures
  • Ability to use hands and arms in repeated motions (making change, punching clock, etc.)

Classification:
Non-exempt
Hourly Wage
Salary Range: $11.64 per hour
Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.
SP+ Hospitality is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ Hospitality does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.
*USA Parking will provide reasonable accommodations during its interviews for individuals with disabilities, including providing a sign language interpreter, upon request. Please email your request for a reasonable accommodation to this email address: lredmon@spplus.com.
Right to Work Poster
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.
Location
US-PR-PONCE

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