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Overnight Hotel Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

$14.50 - $19.50/hr

Coordinate with housekeeping, security, and other departments as needed to maintain smooth hotel operations overnight. * Handle all duties according to hotel policies, procedures, internal rules, and ...

Marriott International

Overnight Engineer III

Dorado, PR · On-site

$18/hr

Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer ...

Marriott

Overnight Engineer III

Dorado, PR · On-site

Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer ...

Marriott

Overnight - Front Dek Supervisor

Dorado, PR

POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their ...

Marriott

Guest Services Agent (Overnight)

San Juan, PR · On-site

$14.50 - $18.50/hr

In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become ...

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Overnight Hotel information

What does an overnight hotel employee do?

An overnight hotel employee, often called a night auditor or night shift staff, is responsible for managing the hotel’s front desk and operations during nighttime hours. Their duties typically include checking in late arrivals, processing guest requests, balancing the day’s financial transactions, and preparing reports for management. They also handle security checks and respond to any emergencies or guest concerns that arise overnight. This role requires strong customer service skills, attention to detail, and the ability to work independently.

What are the key skills and qualifications needed to thrive as an overnight hotel front desk agent, and why are they important?

To thrive as an Overnight Hotel Front Desk Agent, you need customer service skills, attention to detail, and basic administrative abilities, typically supported by a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and standard office equipment is often required. Strong problem-solving, communication, and the ability to remain calm under pressure help set top performers apart. These skills ensure smooth guest experiences and efficient hotel operations during overnight hours when independent decision-making is essential.

What are the main challenges faced by overnight hotel staff, and how can they be managed effectively?

Overnight hotel staff often work with limited supervision and must handle a variety of tasks, from late check-ins to addressing guest emergencies. Common challenges include staying alert during quiet hours, resolving unexpected issues like maintenance requests or noise complaints, and ensuring guest safety. Effective time management, strong problem-solving skills, and clear communication with other team members and departments (like housekeeping or security) are key to managing these challenges successfully. Regularly checking in with colleagues during shift changes also helps maintain smooth operations.

What is the difference between Overnight Hotel vs Night Auditor?

AspectOvernight HotelNight Auditor
Primary RoleGeneral overnight hotel staff, including front desk, maintenance, or securitySpecific accounting and front desk duties during overnight shift
CredentialsVaries; often no formal certification requiredHospitality or accounting background; often requires hospitality certifications
Work EnvironmentHotel lobby, front desk, or hotel premisesFront desk, accounting area, or hotel lobby
Employer & IndustryHotels, motels, hospitality industryHotels, hospitality industry, often within larger hotel chains

While 'Overnight Hotel' refers broadly to any staff working overnight shifts at a hotel, a 'Night Auditor' is a specific role focused on accounting, balancing the day's transactions, and ensuring financial accuracy during the overnight shift. Both roles operate during the night but differ in responsibilities and required skills.

What are the most commonly searched types of Hotel jobs in Puerto Rico?

The most popular types of Hotel jobs in Puerto Rico are:

What are popular job titles related to Overnight Hotel jobs in Puerto Rico?

For Overnight Hotel jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Overnight Hotel jobs in Puerto Rico look for?

The top searched job categories for Overnight Hotel jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Overnight Hotel jobs?

Cities in Puerto Rico with the most Overnight Hotel job openings:

Overnight Hotel jobs near you

Housekeeping - Runner Overnight - Condado Vanderbilt Hotel

The Condado Collection

San Juan, PR • On-site

$13.75 - $16.25/hr

Full-time

Dental, Vision, Retirement

Re-posted 19 days ago

Job description

Descripcion general

The Condado Collection es una coleccion de propiedades de hospitalidad en Puerto Rico, desde hoteles de lujo clasico y moderno, hasta restaurantes y entretenimiento.

The Condado Vanderbilt es el estandar de excelencia para resorts de lujo en San Juan y el Caribe. Originalmente construido en 1919, y restaurado a su distinguida grandeza, ofrece gastronomia insuperable, habitaciones y suites exquisitas y servicio personalizado. Nuestro objetivo es crear experiencias e inspirar travesias no solo para nuestros huespedes, sino tambien nuestra fuerza laboral. Confiamos que los integrantes de nuestro equipo son la clave para brindar un servicio apasionado y autentico. Construyamos juntos una coleccion de recuerdos!

Responsabilidades Claves

  • Dar la bienvenida y reconocer a todos los huespedes segun los estandares de la empresa, anticiparse y atender las necesidades de servicio de los huespedes, y agradecer a los huespedes con sincera apreciacion.

  • Entregar cualquier solicitud de los huespedes directamente a su habitacion.

  • Realizar otros trabajos miscelaneos segun lo solicite el supervisor.

  • Mantenimiento y limpieza de todo el equipo utilizado.

  • Consultar con el supervisor para determinar si hay situaciones especiales presentes para poder darles atencion inmediata.

  • Anticiparse y comunicar las necesidades de reposicion.

  • Conocer los pasos del servicio a la habitacion, incluyendo la preparacion de amenidades y otras tareas relacionadas.

  • Asegurarse de cumplir con las expectativas y estandares de calidad.

  • Estar informado sobre las operaciones diarias del hotel, revisar las hojas de eventos diarios, tableros de anuncios y estar al tanto de todos los cambios, nuevos procedimientos y eventos.

  • Realizar otras tareas laborales razonables segun lo soliciten los supervisores.

  • Asegurarse de que el uniforme y la apariencia personal esten limpios y profesionales, mantener la confidencialidad de la informacion propietaria y proteger los activos de la empresa.

  • Seguir todas las politicas y procedimientos de seguridad y proteccion de la empresa; reportar accidentes, lesiones y condiciones de trabajo inseguras al supervisor.

  • Completar la capacitacion y certificaciones de seguridad.

  • Desarrollar y mantener relaciones de trabajo positivas con los demas, apoyar al equipo para alcanzar objetivos comunes.

Cualificaciones

  • Orientado a la hospitalidad.

  • Debe ser capaz de agacharse, ponerse en cuclillas, estirarse y levantar hasta 50 libras.

  • Disponibilidad para trabajar en horarios nocturnos, turnos rotativos, fines de semana y dias festivos.
  • Flexibilidad para trabajar en diferentes turnos, incluidos fines de semana y dias festivos.

  • Capaz de manejar situaciones dificiles de manera efectiva.

  • Capaz de trabajar rapida y eficientemente, especialmente bajo presion.

  • Dispuesto y capaz de realizar tareas basicas de limpieza.

  • Debe poseer buenas habilidades de comunicacion en espanol e ingles.

Beneficios 

  • Plan 401(k)

  • Aportacion Patronal al 401(k)

  • Seguro Medico

  • Seguro de Vision

  • Seguro Dental

  • Seguro de Vida

  • Dias Festivos Pagados

The Condado Collection es un empleador que ofrece igualdad de oportunidades. Creemos en contratar una fuerza laboral diversa y mantener una cultura inclusiva y centrada en las personas. Estamos comprometidos con la no discriminacion por cualquier motivo protegido, como discapacidad y estatus de veterano, o cualquier otro motivo cubierto por la ley aplicable.

Employment Type: FULL_TIME

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