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At Home Hotel Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

$13.50 - $17.50/hr

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

Hampton Bar Harbor

Hotel Housekeeping Attendant

San Juan, PR · On-site

$13.75 - $16.50/hr

Hotel management will be conducting interviews in San Juan - please apply to schedule an interview in person or online. Send us your work history/resume, we would love to meet you!. AVAILABLE ...

Driftwood Hospitality Management

Sous Chef

San Juan, PR · On-site

$48K - $65K/yr

If you thrive on variety and energy, you'll feel right at home. ESSENTIAL JOB FUNCTIONS This ... The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in ...

DRIFTWOOD HOSPITALITY MANAGEMENT

Sous Chef

San Juan, PR · On-site

$48K - $65K/yr

If you thrive on variety and energy, you'll feel right at home. ESSENTIAL JOB FUNCTIONS This ... The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in ...

The Condado Collection

PR · On-site

$14.50 - $18.50/hr

Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous, and professional manner. * Handle all duties according to hotel policies, procedures ...

The Condado Collection

PR · On-site

... hotels, to fine dining and entertainment. La Concha Resort is a modern luxury resort in Condado ... self-care at home. * Incorporates retail sales into treatments. * Commits to a complete ...

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

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All JobsAt Home Hotel JobsAt Home Hotel Jobs in Puerto Rico

At Home Hotel information

What is an at home hotel job?

At Home Hotel jobs typically refer to positions related to hospitality services provided in a residential or home-like setting, rather than traditional hotels. These roles can include hosting guests, cleaning and maintenance, guest relations, and managing bookings for short-term rental properties. Employees may work with companies that manage vacation rentals, serviced apartments, or offer hotel-like experiences in private homes. The main focus is to provide guests with comfortable, convenient, and personalized stays, often blending the comforts of home with the amenities of a hotel.

What are some unique challenges of working as an at home hotel customer service representative, and how can I prepare for them?

As an At Home Hotel Customer Service Representative, one challenge is managing guest concerns remotely while ensuring a high standard of hospitality. Since you won’t interact with guests face-to-face, strong verbal communication and problem-solving skills are essential for resolving issues promptly and professionally. You'll also need to be comfortable using multiple software platforms simultaneously for reservations, messaging, and feedback tracking. To prepare, familiarize yourself with virtual communication tools and practice maintaining a warm, helpful demeanor even in high-pressure situations.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need expertise in hospitality operations, staff management, and customer service, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking platforms, and hotel accounting software is typically required. Excellent leadership, problem-solving, and interpersonal skills help you motivate teams and create memorable guest experiences. These skills are crucial for ensuring efficient operations, guest satisfaction, and the overall success of the hotel.

What is the difference between At Home Hotel vs Housekeeper?

AspectAt Home HotelHousekeeper
CredentialsNone required, hospitality experience preferredNone required, cleaning experience beneficial
Work EnvironmentHotel rooms, guest areas, hospitality settingPrivate homes, hotels, or commercial cleaning settings
Employer & IndustryHotels, hospitality industryPrivate households, hotels, cleaning services

At Home Hotel staff typically work in a hospitality environment, focusing on guest services and hotel operations, often requiring hospitality experience. Housekeepers work in private homes or hotels, primarily performing cleaning duties. While both roles involve cleaning, At Home Hotel staff may also assist with guest needs, making their roles distinct in scope and environment.

What are the most commonly searched types of Hotel jobs in Puerto Rico?

The most popular types of Hotel jobs in Puerto Rico are:

At Home Hotel jobs near you
Infographic showing various At Home Hotel job openings in Puerto Rico as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Butler - Condado Vanderbilt Hotel

The Condado Collection

San Juan, PR

$13.50 - $17.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 10 days ago

Job description

Overview

The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!

Key Responsibilities
  • Greet and acknowledge all guests according to company standards, anticipate and address guests' service needs, upon guest arrival.  
  • Provide dedicated, personalized service to all suites and designated guest rooms along with signature premium services.
  • Manages guest requests, assisting with logistics, and enhancing the overall guest experience.
  • Assist with reservations, transportation, and local recommendations to enhance guests' experiences.
  • Deliver amenities, food, and beverages to guest rooms, ensuring service meets high standards.
  • Communicate guest preferences to housekeeping to ensure rooms are prepared to their liking.
  • Handle all duties according to hotel policies, procedures, internal rules, and standards.
  • Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to the supervisor.
  • Complete safety training and certifications. 
  • Develop and maintain positive working relationships with others, support the team to reach common goals. 
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information.
  • Perform other reasonable job duties as requested by supervisor.
Qualifications
  • Hospitality oriented 
  • Able to lift heavy objects (50 pounds)
  • Able to handle difficult situations effectively
  • Able to work quickly and efficiently, especially under pressure
  • Ability to work varied shifts, including evenings, holidays and weekends
  • Bilingual (Spanish and English)

Benefits

  • 401(k)

  • Employer Contribution to 401(k)

  • Health Insurance

  • Vision Insurance

  • Dental Insurance

  • Life Insurance

  • Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Employment Type: FULL_TIME

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