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At Home Hotel Jobs in Puerto Rico (NOW HIRING)

The Condado Collection

PR · On-site

$13.75 - $16.25/hr

The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed ...

The Burks Companies

PR · On-site

$18 - $18.50/hr

At Harrah's and Harvey's, we provide EVS cleaning and hotel housekeeping services. The Burks Companies, Inc. (TBC) is hiring full-time Guest Room Attendants / Housekeepers to join our hospitality ...

The Burks Companies

PR · On-site

$15 - $15.50/hr

We're Hiring Guest Room Attendant - Hotel Housekeeping Location: Harrah's Casino & Resort, Cherokee ... at our Harrah's Casino & Resort in Cherokee, North Carolina location. This role is essential to ...

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At Home Hotel information

What is an at home hotel job?

At Home Hotel jobs typically refer to positions related to hospitality services provided in a residential or home-like setting, rather than traditional hotels. These roles can include hosting guests, cleaning and maintenance, guest relations, and managing bookings for short-term rental properties. Employees may work with companies that manage vacation rentals, serviced apartments, or offer hotel-like experiences in private homes. The main focus is to provide guests with comfortable, convenient, and personalized stays, often blending the comforts of home with the amenities of a hotel.

What are some unique challenges of working as an at home hotel customer service representative, and how can I prepare for them?

As an At Home Hotel Customer Service Representative, one challenge is managing guest concerns remotely while ensuring a high standard of hospitality. Since you won’t interact with guests face-to-face, strong verbal communication and problem-solving skills are essential for resolving issues promptly and professionally. You'll also need to be comfortable using multiple software platforms simultaneously for reservations, messaging, and feedback tracking. To prepare, familiarize yourself with virtual communication tools and practice maintaining a warm, helpful demeanor even in high-pressure situations.

What are the key skills and qualifications needed to thrive as a hotel manager, and why are they important?

To thrive as a Hotel Manager, you need expertise in hospitality operations, staff management, and customer service, often supported by a degree in hospitality management or related experience. Familiarity with property management systems (PMS), booking platforms, and hotel accounting software is typically required. Excellent leadership, problem-solving, and interpersonal skills help you motivate teams and create memorable guest experiences. These skills are crucial for ensuring efficient operations, guest satisfaction, and the overall success of the hotel.

What is the difference between At Home Hotel vs Housekeeper?

AspectAt Home HotelHousekeeper
CredentialsNone required, hospitality experience preferredNone required, cleaning experience beneficial
Work EnvironmentHotel rooms, guest areas, hospitality settingPrivate homes, hotels, or commercial cleaning settings
Employer & IndustryHotels, hospitality industryPrivate households, hotels, cleaning services

At Home Hotel staff typically work in a hospitality environment, focusing on guest services and hotel operations, often requiring hospitality experience. Housekeepers work in private homes or hotels, primarily performing cleaning duties. While both roles involve cleaning, At Home Hotel staff may also assist with guest needs, making their roles distinct in scope and environment.

What are the most commonly searched types of Hotel jobs in Puerto Rico?

The most popular types of Hotel jobs in Puerto Rico are:

At Home Hotel jobs near you
Infographic showing various At Home Hotel job openings in Puerto Rico as of August 2026, with employment types broken down into 2% As Needed, 72% Full Time, 20% Part Time, 2% Temporary, and 4% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Housekeeping - Runner Overnight - Condado Vanderbilt Hotel

The Condado Collection

PR • On-site

$13.75 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 16 days ago

Job description

Overview
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment.
The Condado Vanderbilt is the standard of excellence and luxury resort hotels in San Juan and The Caribbean. Originally built in 1919 and restored to its distinguished grandeur, offers unsurpassed cuisine, exquisite rooms and suites, and highly personalized service. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let's create a collection of memories together!
Key Responsibilities
  • Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
  • Deliver any guest request directly to their room.
  • Perform other miscellaneous jobs as requested by the supervisor.
  • Maintenance and cleanliness of all equipment used.
  • Check with the supervisor to determine if any special situations are present so that you can give them immediate attention.
  • Anticipate and communicate replenishment needs.
  • Knowledgeable in the steps of room service, including setting up amenities and other related tasks.
  • Ensure adherence to quality expectations and standards.
  • Knowledgeable about daily hotel operations, check daily event sheets, bulletin boards and be up to date with all changes, new procedures, and events.
  • Perform other reasonable job duties as requested by supervisors.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the supervisor.
  • Complete safety training and certifications.
  • Develop and maintain positive working relationships with others, support the team to reach common goals.

Qualifications
  • Hospitality oriented
  • Must be able to bend, squat, stretch,and lift weighing up to 50 pounds
  • Availability to overnight shift, including weekends, and holidays
  • Able to handle difficult situations effectively.
  • Flexibility to work various shifts, including weekends and holidays.
  • Able to work quickly and efficiently, especially under pressure
  • Able and willing to perform basic cleaning duties
  • Must possess good communication skills in Spanish and English.

Benefits
  • 401(k)
  • Employer Contribution to 401(k)
  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • Life Insurance
  • Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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