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Overnight Hotel Receptionist Jobs (NOW HIRING)

Princess Cruises

... overnight Hotel operations to ensure excellent guest service continues at all times. * At least 1 year experience as Front Desk Receptionist from 4 or 5 stars hotels/resorts or cruise ships.

Princess Cruises

Guest Services Officer

New York, NY · On-site

... overnight Hotel operations to ensure excellent guest service continues at all times. Skills, Knowledge & Expertise * At least 1 year experience as Front Desk Receptionist from 4 or 5 stars hotels ...

Soho House & Co.

$65 - $90/hr

The Overnight Front Office Manager oversees all overnight operations for rooms (hotel) and Front Office operations; including Butlers, Receptionists, and Member Services and assisting with managing ...

New

Canyon Ranch

Beauty Receptionist (Full Time)

Lenox, MA · On-site

$17 - $17.68/hr

Recognized among the most outstanding hotels in the world by the Michelin Guide 2025, Canyon Ranch ... Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at ...

The Hotel at Auburn University

Front Desk Agent

Auburn, AL · On-site

$12.25 - $15.50/hr

... hotel policies and procedures. * Meet with departing Overnight Agents to review business status and ... Previous experience as a Front Office Receptionist in a luxury market is preferred. Physical ...

The Hotel at Auburn University

Front Desk Agent

Auburn, AL · On-site

$14.33/hr

... hotel policies and procedures. * Meet with departing Overnight Agents to review business status and ... Previous experience as a Front Office Receptionist in a luxury market is preferred. Physical ...

Southern National Roofing

Field Inspector

Anderson, SC · On-site

$40K - $70K/mo

Receptionist or administrative assistant * Hotel or hospitality staff * Customer service ... No overnight travel * Team transportation provided from the office We are urgently hiring and ...

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Overnight Hotel Receptionist information

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How much do overnight hotel receptionist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for overnight hotel receptionist in the United States is $16.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What is an overnight hotel receptionist?

Overnight hotel receptionists, also known as night auditors or night receptionists, are responsible for managing the front desk during the nighttime hours at a hotel. Their duties usually include checking in late arrivals, processing check-outs, handling guest requests, and performing administrative tasks such as balancing accounts or preparing reports for management. They ensure the safety and comfort of guests during the night and are often the primary point of contact for any issues that arise after regular business hours.

What are the key skills and qualifications needed to thrive as an overnight hotel receptionist?

To thrive as an Overnight Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and basic computer applications is important for managing bookings and guest information. Excellent communication, problem-solving, and the ability to remain calm under pressure are crucial soft skills for handling guest requests and emergencies during late hours. These competencies ensure smooth hotel operations, guest satisfaction, and effective response to issues during overnight shifts.

What are the main challenges faced by an overnight hotel receptionist and how can they be managed?

Overnight Hotel Receptionists often work independently and must handle unexpected situations, such as late check-ins, guest emergencies, or technical issues with booking systems. The quieter hours can mean less direct supervision, making strong problem-solving skills and the ability to stay alert essential. Effective communication with security staff and clear shift handovers are important for maintaining seamless operations. Building routines for tasks like auditing, preparing reports, and setting up for the morning shift can help manage time efficiently and ensure a smooth transition for daytime staff.
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Overnight Hotel Receptionist jobs near you
Infographic showing various Overnight Hotel Receptionist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 21% Part Time, and 1% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $34,767 per year, or $16.7 per hour.

Guest Services Officer - SP

Princess Cruises

Contractor

Re-posted 2 days ago

Key responsibilities

  • Create a welcoming environment by meeting and greeting guests, answering, screening and forwarding incoming phone calls, and ensuring reception area is tidy and presentable.

  • Consistently maintain high visibility during published desk hours, socializing with passengers, answering general inquiries, and providing support to all guests.

  • Promptly and meaningfully address and act upon all passenger inquiries regarding onboard amenities and services.

Princess Cruises rating

4.8

Company rating: 4.8 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

By applying to this position, your application will be submitted to Selection Partners, one of Princess Cruises official Hiring Partners based in Argentina. A recruiter from Selection Partners will contact you soon if your qualifications align with our requirements for this position.
 
As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members.
We appreciate your patience as we carefully review each candidate.
 
 
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 
 
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 
 
As a member of the Princess Family, you'll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

  • Create a welcoming environment by meeting and greeting guests, answering, screening and forwarding incoming phone calls, and ensuring reception area is tidy and presentable, with all necessary stationery and material. 
  • Consistently maintain high visibility during published desk hours, socializing with passengers, answering general inquiries, and providing support to all guests.
  • Promptly and meaningfully addresses and acts upon all passenger inquiries regarding onboard amenities and services.
  • Ensures all complaints from guests are listened to with empathy and understood, showing genuine interest at all times.
  • Takes ownership of each complaint, following up with the passenger in question. Accurately lists specific details of the resolution when updating the Passenger in Focus file, and keeps the Guest Relations Manager informed at all times. 
  • Maintain an accurate float and correctly settle shipboard accounts by accepting payments made by credit card, traveler's check, or cash as per Company Policies & Procedures.
  • Always holds daily desk hours as published or as directed by the Guest Services Director. 
  • Jr Asst Purser may occasionally be required to work during night shifts, supporting overnight Hotel operations to ensure excellent guest service continues at all times. 
  • At least 1 year experience as Front Desk Receptionist from 4 or 5 stars hotels/resorts or cruise ships.
  • Graduate of a recognized hotel or business school (preferred).
  • Proficiency in the use of computer-based programs (M/S Office, Outlook, various Web Browsers).
  • Fluent English language skills, both verbal and written.
  • Knowledge of additional languages is preferred.
Personal Characteristics: 
  • Understanding of the foundation of customer service; ability and willingness to excel in delivering outstanding service to our passengers. 
  • Motivation to excel in all aspects of job duties and responsibilities.
  • Personable communicator with outstanding social skills and a warm, friendly, and caring personality. 
  • Willingness to embrace all Company Core Values and lead by example. 
  • Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment. 
  • Commitment to creatively and conscientiously resolve passenger issues, display and deliver genuine care to our passengers and staff, and continuously surprise and delight passengers.
  • Ability to adapt and adjust to a variety of circumstances. 

Embark on a career adventure like no other! As part of the Princess Cruises team, you'll enjoy:
  • A competitive salary package.
  • Your own comfortable double cabin - your private space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that's passionate about delivering unforgettable experiences-both for our guests and for one another.

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