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Overnight First Robotics Jobs (NOW HIRING)

Kawasaki Robotics

Customer Service Technician

San Jose, CA · On-site

$20.25 - $27.25/hr

Customer Service Technician Kawasaki Robotics is a leading supplier of industrial robots and ... Up to 25% domestic overnight travel with a minimum notice * On a very rare occasions, international ...

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What is the difference between Overnight First Robotics vs Robotics Technician?

AspectOvernight First RoboticsRobotics Technician
CertificationsTypically requires a high school diploma; some roles may need technical certificationsUsually requires an associate degree or technical certification in robotics or electronics
Work EnvironmentManufacturing facilities, labs, or educational settings, often with overnight shiftsManufacturing plants, research labs, or maintenance environments, often with shift work
Industry UsagePrimarily in educational robotics programs and manufacturing automationInvolved in installing, maintaining, and troubleshooting robotic systems in industry

Overnight First Robotics roles focus on educational or entry-level robotics activities, often with overnight shifts, while Robotics Technicians handle maintenance and troubleshooting of robotic systems in industrial settings. Both roles require technical knowledge, but the scope and environment differ significantly.

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Infographic showing various Overnight First Robotics job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 10% Full Time, and 89% Part Time. Highlights an 66% Physical, 31% Hybrid, and 3% Remote job distribution.
Customer Service Technician

Customer Service Technician

Kawasaki Robotics

San Jose, CA • On-site

$20.25 - $27.25/hr

Other

Medical, Dental, Vision, Life, PTO

Posted 24 days ago

Job description

Customer Service Technician

Kawasaki Robotics is a leading supplier of industrial robots and robotic automation systems with a broad product portfolio, able to service a wide range of applications all around the world. As a member of Kawasaki Robotics Semiconductor Customer Service team, the Customer Service Technician installs, assembles, provides maintenance, repairs and refurbishes robots for semiconductors both at the KRI shop and at customers' site.

Responsibilities Include:

  • Troubleshoot and test the robots, as well as monitor and track the failures and other irregularities as reported
  • Work closely with Engineering and Quality Assurance teams to help understand, isolate and resolve problems
  • Analyze and provide solution support across customer production sites that are in compliance with support agreements including hardware and software
  • Verify the reported issues, document the steps to reproduce and validate the solution/fix. This solution may be to apply the patch/upgrade or the change to the production environment
  • Work with internal engineering teams to resolve customer issues that have not been solved through problem replication or known solutions
  • Assist in all aspects of customer care as other dues may be assigned

Basic Qualifications:

  • High School diploma or equivalent AND 2 or more years of relevant work experience OR college degree in an engineering discipline.
  • Demonstrable understanding of mechanical and electrical theory are a MUST
  • Strong analytical and trouble shooting skills are a MUST
  • Ability to work both in a team work environment as well as independently under the minimum supervision
  • Excellent communication and interpersonal skills to communicate with customers
  • Basic computer skills with MS-Office suite (Word, Excel and PowerPoint)
  • Knowledge of robotics is a BIG plus point
  • Valid driver's license
  • Must be able to work overtime as needed
  • Up to 25% domestic overnight travel with a minimum notice
  • On a very rare occasions, international travel may be required

Preferred Qualifications:

  • Knowledge and understanding of semiconductor manufacturing processes
  • Experience working in a Semiconductor manufacturing environment
  • Interest and passion for Semiconductor robots

Physical Requirements:

  • Must be able to carry, lift, push and pull objects weighing up to 50lbs and to bend, walk and stand with objects weighing up to 50Ibs
  • Must be able to work in a confined space
  • Must be able to work on/around moving mechanical parts for a long period do time

The position carries a competitive wage and generous benefits including Health, Dental, Vision, Life and ADD, vacation (prorated in the first year) and sick time, along with discretionary annual appreciation bonus (prorated), relaxed working environment plus the opportunity to work for a highly established brand name that is a member of a global $15Bn engineering leader.

All Kawasaki candidates being considered for an offer of employment are subject to background checks and drug screening where permitted by law.

Must be eligible to work in the US for any employer - No OPT or VISA support available

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