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Overnight Extended Stay Jobs (NOW HIRING)

Hyatt House Charlotte/Center City

PM Cook

Charlotte, NC · On-site

$13.75 - $18.25/hr

Whether you're in town for an overnight trip or an extended stay, choose from comfortable rooms, studios, suites, and residences in a convenient location that promises North Carolina charm and ...

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Overnight Extended Stay information

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$10

$17

$21

How much do overnight extended stay jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for overnight extended stay in the United States is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $18.51 per hour, depending on experience, location, and employer.

What is an Overnight Extended Stay employee?

An Overnight Extended Stay employee typically works at hotels or lodging facilities that cater to guests staying for longer periods, often a week or more. Their responsibilities include assisting guests with check-ins and check-outs during overnight hours, ensuring the safety and security of the premises, and handling guest requests or emergencies. They may also perform light cleaning, restocking, and administrative tasks to prepare for the next day. This role requires excellent customer service skills, attention to detail, and the ability to work independently during late-night shifts.

What is the difference between Overnight Extended Stay vs Hotel Front Desk Clerk?

AspectOvernight Extended StayHotel Front Desk Clerk
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentLong-term guest accommodations, often in extended stay hotelsFront desk operations, guest check-in/out, customer service
Employer & IndustryExtended stay hotel chains, hospitality industryHotels, hospitality industry

Overnight Extended Stay roles focus on managing long-term guest accommodations, often requiring hospitality experience, while Hotel Front Desk Clerks handle daily guest check-ins, check-outs, and customer service. Both roles are essential in the hospitality industry but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an Overnight Extended Stay Hotel Associate, and why are they important?

To thrive as an Overnight Extended Stay Hotel Associate, you need strong customer service skills, attention to detail, and reliability, often supported by a high school diploma or equivalent. Familiarity with property management systems (such as Opera or OnQ), basic computer proficiency, and knowledge of hotel safety protocols are typically required. Outstanding problem-solving abilities, patience, and effective communication set top performers apart in this role. These skills are crucial for ensuring guest satisfaction and safety during overnight hours when resources may be limited.

What are some common challenges faced by Overnight Extended Stay associates and how can they be managed?

Overnight Extended Stay associates often encounter unique challenges such as managing late-night guest requests, maintaining safety and security, and ensuring rooms and common areas remain clean and welcoming during non-peak hours. Strong time management and communication skills are crucial, as you may work independently or with a small team. Proactively addressing guest concerns and collaborating closely with housekeeping, maintenance, and front desk staff helps ensure smooth operations and positive guest experiences throughout the night.
What cities are hiring for Overnight Extended Stay jobs? Cities with the most Overnight Extended Stay job openings:
What are the most commonly searched types of Extended Stay jobs? The most popular types of Extended Stay jobs are:
What states have the most Overnight Extended Stay jobs? States with the most job openings for Overnight Extended Stay jobs include:
What job categories do people searching Overnight Extended Stay jobs look for? The top searched job categories for Overnight Extended Stay jobs are:
Overnight Extended Stay jobs near you
Infographic showing various Overnight Extended Stay job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,463 per year, or $17 per hour.

Guest Services Representative / Night Audit 3rd Shift - Hotel/Hospitality

Waterwalk Management LLC

Atlanta, GA • On-site

$13 - $15.75/hr

Full-time

Posted 20 days ago

Job description

Description:

Company Overview: WaterWalk Hospitality is a dynamic and rapidly growing hotel management company with a portfolio of hotels across various states, each offering unique guest experiences. WaterWalk Extended Stay by Wyndham brings an innovative approach to the extended stay hotel segment, offering both traditional extended stay suites (STAY) as well as unfurnished suite options for longer stay lengths (LIVE). We are seeking a friendly and service-oriented Guest Service Representative to join our team. This role is pivotal in delivering high-level guest service, creating a welcoming environment, and ensuring that every guest and resident feels valued from the moment they arrive. Weekend availability is required based on business needs.


Job Summary: The Guest Service Representative is responsible for promoting an atmosphere that ensures proactive, friendly, and efficient service for all guests and residents. This role manages daily front desk operations including check-in, check-out, guest inquiries, and AppFolio coordination for LIVE units. The position requires strong customer service, attention to detail, and a positive attitude that reflects WaterWalk’s “YES!” culture.


Key Responsibilities:

Guest Service Excellence

  • Provide a warm welcome to all guests and residents, ensuring a positive first and last impression.
  • Deliver prompt and courteous service while addressing guest inquiries and requests.
  • Anticipate guest needs and deliver personalized, solutions-focused service.
  • Follow brand standards for Wyndham Rewards enrollment and meet monthly enrollment goals.

Front Desk Operations

  • Manage guest and resident check-in and check-out, ensuring accuracy in registration, room assignment, and payment processing.
  • Maintain complete knowledge of property features, amenities, rates, and availability.
  • Utilize Canary for digital upselling and communication tools to drive revenue opportunities.
  • Update guest profiles and information in the PMS and AppFolio to ensure accurate records.

STAY / LIVE Model Support

  • Support both hotel guests (STAY) and residents (LIVE) by providing exceptional service experiences tailored to each group’s needs.
  • For LIVE units, coordinate resident services, assist with agreement documentation, and manage AppFolio communication and maintenance requests.
  • Partner with the onsite management team to maintain a safe, organized, and community-oriented environment.

Problem Resolution

  • Take ownership of guest or resident concerns and resolve them promptly and professionally.
  • Escalate issues to the General Manager or appropriate leader when additional support is required.

Administrative & Coordination

  • Maintain accurate records of transactions, guest accounts, and resident details.
  • Handle cash and credit card transactions securely in compliance with company policy.
  • Communicate effectively with housekeeping, maintenance, and leadership teams to ensure seamless operations.
  • Keep the front desk area clean, organized, and well stocked with necessary supplies.

Laundry & Linen Care

  • Perform light laundry duties including loading and unloading washers and dryers.
  • Ensure the correct use of cleaning solutions and follow proper safety and handling procedures.
  • Fold, organize, and restock linens and towels to support daily operations.
  • Maintain cleanliness and organization in the laundry and storage areas.
  • Assist with inventory counts and notify leadership of low stock or damaged items.

Other Duties

  • Adhere to company policies, key control, and safety procedures.
  • Participate in team meetings and contribute ideas that enhance the guest experience.
  • Carry out any reasonable request made by management.

Qualifications:

  • High school diploma or equivalent required.
  • Minimum 1 year of front desk, property management, or customer service experience required; hospitality experience preferred.
  • Excellent interpersonal and verbal communication skills.
  • Strong computer literacy with proficiency in property management systems (e.g., AppFolio, Opera, or similar).
  • Energetic, honest, ethical, and solutions oriented.
  • Ability to multitask in a fast-paced environment with professionalism and a sense of urgency.

Schedule Requirements

  • Weekend and evening shifts as needed based on operational and business demands.
  • Primary shift / schedule for this position is overnight (11pm-7am)


Requirements:


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