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Hyatt

Miraval Hyatt Concierge - Full-Time

Austin, TX · On-site

$15.25 - $19.75/hr

Discounted and Complimentary Hyatt Hotel nights* Medical, Prescription, Dental and Vision Insurance on 30 th day of employment* 401K with company match* Generous Paid Time Off program* Paid Family ...

Hyatt

Part Time Night Audit

Gainesville, FL

$13.50 - $18/hr

Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt ...

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How much do hyatt jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for hyatt in the United States is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.71 per hour, depending on experience, location, and employer.

Does Hyatt hire remote workers?

Hyatt offers some remote work opportunities, primarily in corporate roles such as sales, marketing, and administrative positions. However, many hospitality roles require on-site presence at hotel locations. Availability of remote positions depends on the specific job and department.

Do Hyatt employees get free rooms?

Hyatt employees often receive discounted or complimentary hotel stays as part of their employee benefits, especially for training or promotional purposes. Eligibility and extent of free room benefits can vary based on position, tenure, and company policies. Employees may also need to meet certain requirements or obtain approval to use these benefits.

What is the difference between Hyatt vs Front Desk Agent?

HyattFront Desk Agent
Hotel chain with multiple properties worldwidePosition within hotels, including Hyatt
Requires customer service skills, reservation handling, and check-in/check-out proceduresRequires customer service skills, reservation handling, and guest check-in/check-out
Typically requires high school diploma or equivalent; some roles may need hospitality certificationsHigh school diploma or equivalent; hospitality certifications optional
Work environment includes hotel lobbies, front desks, and guest areasWork environment includes hotel lobbies, front desks, and guest areas

Hyatt is a hotel brand, while a Front Desk Agent is a specific role within Hyatt hotels or other hotel brands. The Front Desk Agent handles guest check-ins, reservations, and customer service, requiring similar skills across hotel chains like Hyatt. The main difference is that Hyatt refers to the employer, whereas Front Desk Agent describes the job position.

What opportunities for career growth are available for employees at Hyatt hotels?

Hyatt is well-known for investing in the professional development of its employees, offering a variety of career advancement opportunities. Team members can participate in comprehensive training programs, mentorship, and cross-departmental exposure, which often lead to internal promotions. Hyatt encourages employees to grow within the company, whether by moving into management roles, transferring to different locations, or exploring new areas of hospitality. The company culture emphasizes continuous learning and internal mobility, making it a great place for those seeking long-term hospitality careers.

What are the key skills and qualifications needed to thrive as a Hyatt hotel employee, and why are they important?

To thrive as a Hyatt hotel employee, you need strong customer service skills, attention to detail, and typically a background in hospitality or related fields. Familiarity with property management systems (PMS), booking platforms, and point-of-sale (POS) systems is often required. Excellent communication, teamwork, and adaptability help you excel in a fast-paced, guest-focused environment. These skills and qualifications are vital for ensuring exceptional guest experiences and efficient hotel operations.

Is it hard to get hired at Hyatt?

Getting hired at Hyatt can vary depending on the position and location, but generally, the company looks for candidates with customer service skills, relevant experience, and a professional attitude. The application process often includes an interview and background check, and competition may be moderate for entry-level roles. Having a flexible schedule and good communication skills can improve chances of employment.

What are 'Hyatt' jobs?

Hyatt jobs refer to positions available at Hyatt Hotels Corporation, a leading global hospitality company. These jobs span a wide range of roles, including front desk staff, housekeeping, culinary positions, management, sales, and corporate roles. Working at Hyatt often involves delivering excellent customer service, ensuring guest satisfaction, and upholding the company's standards. Hyatt is known for providing career growth opportunities, comprehensive training, and competitive benefits for its employees.

How much do Hyatt employees make?

Hyatt employees' salaries vary by role, experience, and location. On average, front desk agents earn around $12-$16 per hour, while managerial positions can pay $50,000 or more annually. Compensation also includes benefits such as health insurance and employee discounts.
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What cities are hiring for Hyatt jobs? Cities with the most Hyatt job openings:
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Hyatt jobs near you
Infographic showing various Hyatt job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $38,621 per year, or $18.6 per hour.
Miraval Hyatt Concierge - Full-Time

Miraval Hyatt Concierge - Full-Time

Hyatt

Austin, TX • On-site

$15.25 - $19.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Hyatt Hotels rating

7.1

Company rating: 7.1 out of 10

Based on 254 frontline employees who took The Breakroom Quiz

22nd of 106 rated hotels

Job description

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being?
Imagine an environment where balance, mindfulness, and care aren't just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you'll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.

Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job - it's a chance to align your career with a life in balance.

If you're seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Full-time Miraval Hyatt Concierge:

We offer excellent benefits: 

iAm Days to spend a paid 8 hours experiencing Miraval, twice per year* 
Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth* 
Discounted and Complimentary Hyatt Hotel nights* 
Medical, Prescription, Dental and Vision Insurance on 30thday of employment* 
401K with company match* 
Generous Paid Time Off program* 
Paid Family Bonding Time and Adoption Assistance* 
Complimentary daily colleague meals 
Employee Stock Purchase Plan* 
Access to resort facilities including spa services, programs, hiking trails and fitness center 
*Exact benefit package is contingent on status

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

JOB DESCRIPTION:  Reservations Agent/Experience Planner providing specialized support for World of Hyatt Globalists and above tier levels. This agent will work directly with our Hyatt VIP guests, The Hyatt Global Contact Center, Area Guest Historian and Loyalty Advisor.

ESSENTIAL JOB FUNCTIONS:

1.       Perform the duties of an Experience Planner by Booking reservations, services and activities.

2.       Take incoming calls from the World of Hyatt queue and transfers from the Hyatt Global Contact Center.

3.       To quickly handle and respond to emails in the Hyatt VIP email inboxes.

4.       To be proficient in all activities and services of Miraval and to personally experience some of the offerings to be able to describe the Miraval guest experience with firsthand knowledge. 

5.       Be able to schedule appointments in outlook that may include booking of reservations and Experience Planning.

6.       Be able to speak to the general World of Hyatt program and how it functions at Miraval.

7.       Performing outreach to Globalist tier levels and higher pertaining to booking expereinces in advance by offering to schedule an outbound call, email correspondence or offering our online booking system.

8.       Provide our Hyatt VIP guests with customized itineraries while maximizing revenue.

9.       Making sure to listen to guests needs and providing any additional attention or amenities that we are able to offer.

10.   Taking on escalations that may come from Experience Planners, Hyatt GCC or Supervisors.

11.   Be able to come on property as needed to assist in greeting and meeting Elite Tier and VIP's

POTENTIAL ADDITIONAL DUTIES:

1.       Training in Hyatt Tally System's

2.       Providing support for the Guest Historian.

3.       Entering stays for World of Hyatt points for guests upon departure in Tally.

4.       Redeeming points for stays at Miraval in Tally.

5.       Processing Award Codes for compensation in Service Now.

6.       Entering stays retroactivity for points in Tally.

ESSENTIAL WORK SKILLS:

1.       Strong computer skills with hotel property management systems and revenue management software.

2.       Proficient in Outlook.

3.       Able to work directly with our Guest Historian through Microsoft Teams

4.       Good verbal communication skills and customer services skills

5.       Must be able to multi-task and handle emails, chats and calls through the workday.

6.       Attention to detail and provide a higher level of service to our VIP guests.

MINIMUM EDUCATION AND WORK EXPERIENCE:

1.       Must have a High School diploma

2.       Minimum 1 year experience in reservations in the Hospitality field preferred

What Hyatt Hotels employees say

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About Hyatt

Sourced by ZipRecruiter

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best, and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues. As we continue to grow, we never lose sight of what's most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1957

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