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Overnight Extended Stay Jobs in Indiana (NOW HIRING)

CFBank

Treasury Management Officer

Indianapolis, IN · On-site

This may include overnight travel and extended stay as needed. What We Offer: * Career advancement and skill enhancement opportunities as a result of our focus on growth through collaboration as well ...

CFBank

Treasury Management Officer

Indianapolis, IN · On-site

This may include overnight travel and extended stay as needed. What We Offer: * Career advancement and skill enhancement opportunities as a result of our focus on growth through collaboration as well ...

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Overnight Extended Stay information

What is an overnight extended stay?

An Overnight Extended Stay employee typically works at hotels or lodging facilities that cater to guests staying for longer periods, often a week or more. Their responsibilities include assisting guests with check-ins and check-outs during overnight hours, ensuring the safety and security of the premises, and handling guest requests or emergencies. They may also perform light cleaning, restocking, and administrative tasks to prepare for the next day. This role requires excellent customer service skills, attention to detail, and the ability to work independently during late-night shifts.

What is the difference between Overnight Extended Stay vs Hotel Front Desk Clerk?

AspectOvernight Extended StayHotel Front Desk Clerk
CredentialsHigh school diploma or equivalent; hospitality experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentLong-term guest accommodations, often in extended stay hotelsFront desk operations, guest check-in/out, customer service
Employer & IndustryExtended stay hotel chains, hospitality industryHotels, hospitality industry

Overnight Extended Stay roles focus on managing long-term guest accommodations, often requiring hospitality experience, while Hotel Front Desk Clerks handle daily guest check-ins, check-outs, and customer service. Both roles are essential in the hospitality industry but differ mainly in scope and responsibilities.

What are the key skills and qualifications needed to thrive as an overnight extended stay hotel associate, and why are they important?

To thrive as an Overnight Extended Stay Hotel Associate, you need strong customer service skills, attention to detail, and reliability, often supported by a high school diploma or equivalent. Familiarity with property management systems (such as Opera or OnQ), basic computer proficiency, and knowledge of hotel safety protocols are typically required. Outstanding problem-solving abilities, patience, and effective communication set top performers apart in this role. These skills are crucial for ensuring guest satisfaction and safety during overnight hours when resources may be limited.

What are some common challenges faced by overnight extended stay associates and how can they be managed?

Overnight Extended Stay associates often encounter unique challenges such as managing late-night guest requests, maintaining safety and security, and ensuring rooms and common areas remain clean and welcoming during non-peak hours. Strong time management and communication skills are crucial, as you may work independently or with a small team. Proactively addressing guest concerns and collaborating closely with housekeeping, maintenance, and front desk staff helps ensure smooth operations and positive guest experiences throughout the night.

What are popular job titles related to Overnight Extended Stay jobs in Indiana?

For Overnight Extended Stay jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Overnight Extended Stay jobs in Indiana look for?

The top searched job categories for Overnight Extended Stay jobs in Indiana are:

What cities in Indiana are hiring for Overnight Extended Stay jobs?

Cities in Indiana with the most Overnight Extended Stay job openings:

Overnight Extended Stay jobs near you
Infographic showing various Overnight Extended Stay job openings in Indiana as of August 2026, with employment types broken down into 3% As Needed, 78% Full Time, 16% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Night Service Rep Part Time-103020

Extended Stay America

Mishawaka, IN • On-site

Part-time

Vision, Retirement

Posted 7 days ago

Job description

POSITION PURPOSE AND SUMMARY

The Night Service Representative Part Time responds to certain types of on-call business needs during overnight hours when the hotel lobby is closed and ensures services provided are consistent, courteous, and meet high standards of quality to maintain guest satisfaction. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.

Excellent opportunity to live onsite. The associate who performs this position is provided a guest hotel room for lodging as part of their employment and is on the overnight on-call schedule. The associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request. On-call business needs include guest key or access issues, noise complaints, emergencies at the hotel, or limited after-hours check-ins.

MAJOR /KEY JOB FUNCTIONS

The following job duties will vary and may or may not be required to be performed during a given shift, depending on occurrences during said shift.

  • Attend to guests upon call notification from outside service agent for check-ins, emergency maintenance issues, guest noise complaints, and safety and security situations.
  • Maintain control of all hotel keys, including safeguarding from mishandling or theft.
  • Log keys in and out, when necessary.
  • Organize, confirm, process, and conduct limited guest check-ins/check-outs, including greeting and registering the guests, assigning rooms, issuing room keys, and collecting payments, when necessary.
  • Keep abreast of hotel policies, training, and safety procedures.
  • Ensure all safety, guest and security concerns are reported per company policy.
  • Supply guests with directions and information regarding property amenities, services, hours of operation and local areas of interest, when necessary.
  • Perform bookkeeping activities such as logging events, running reports and posting payments to guest folios, when necessary.
  • Maintain proficiency in all location computer and software systems.
  • Respond to emergency situations, communicates with first responders as necessary, addresses key activation issues, and responds to noise complaints, when necessary.
  • Associates in this position may be asked to cover another hotel in the area should critical staffing needs arise.
  • Other job duties as assiged by management.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES
  • Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Document events in writing and prepare routine correspondence.
  • Operate the hotel mobile phone.
  • Speak effectively before groups of customers. Must be proficient in reading and speaking English.
  • Computer skills including the ability to access and accurately input information into a computer system including Microsoft Office Suite and the Hotel PMS system.
  • Excellent oral and written communication skills.
  • Friendly, cooperative manner and patience in dealing with guests and staff.
  • Professional appearance and demeanor.
  • Self-starter with the ability to prioritize and handle issues under pressure.
  • Strong time management and problem-solving skills.
  • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as compute rates, ratio, and percentage and to draw and interpret bar graphs.
  • Application of common sense understanding to carry out detailed written or oral instructions and deal with problems involving a few concrete variables in standardized situations.
BENEFITS
  • Weekly Pay!
  • Competitive Wages
  • Great working environment
  • Employee Recognition Programs
  • Vision Insurance
  • 401(k) Savings Plan
  • Employee Assistance Program (EAP)
  • Employee Perks Progam offering discounts to major companies
Compensation
Pay Ranges
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, andlocation. Candidates are not guaranteed to be at the high or low end of the compensation rangespresented. The Company complies with applicable federal, state, and local minimum wage requirements.

ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

ENVIRONMENTAL JOB REQUIREMENTS

The work environment characteristics/physical demands described here are representative of those an associate may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Associate must be able to respond to certain business needs during overnight hours, typically within 30 minutes of notification of the request.
  • While performing the duties of this job, the associate occasionally works near moving mechanical parts and in outside weather conditions and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
  • The noise level in the work environment is usually quiet to moderate.
  • Associate While performing the duties of this job, the associate is regularly required to stand; walk; navigate the hallways with prompt motion, use hands to finger, handle, or feel objects, reach, tools, or controls; operate a mobile phone, talk, see and hear. The associate is occasionally required to stoop, kneel, or smell.
  • The associate must be able to occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
MINIMUM QUALIFICATIONS
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

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