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What are the key skills and qualifications needed to thrive as an Overnight EAP (Employee Assistance Program) Remote Counselor, and why are they important?

To excel as an Overnight EAP Remote Counselor, you need a background in mental health counseling, social work, or psychology—often requiring a relevant degree and licensure. Familiarity with telehealth platforms, case management software, and crisis intervention protocols is vital. Strong active listening, empathy, and the ability to remain calm under pressure are essential soft skills for this role. These abilities ensure effective support for employees in crisis, timely interventions, and the maintenance of confidential, quality care in a remote, after-hours environment.

What are the most common challenges faced by Overnight EAP Remote professionals, and how can they be managed?

Overnight EAP (Employee Assistance Program) Remote professionals often encounter challenges such as managing crisis situations during off-hours, maintaining alertness throughout night shifts, and working independently while ensuring clients receive timely support. Staying connected with a supportive virtual team and utilizing clear protocols for escalation are vital for handling high-stress cases. Leveraging regular debriefing sessions and self-care routines can also help manage the emotional toll and maintain effectiveness in this unique work environment.

What is the difference between Overnight Eap Remote vs Eap Counselor?

AspectOvernight Eap RemoteEap Counselor
CredentialsTypically requires a master's degree in counseling or psychology, licensure, and EAP certificationRequires similar credentials: master's degree, licensure, and EAP certification
Work EnvironmentRemote, often overnight shifts providing confidential support via phone or videoPrimarily in-office or remote, providing counseling services to employees
Employer & Industry UsageUsed by corporations offering Employee Assistance Programs, often with 24/7 supportUsed by EAP providers, healthcare organizations, and corporate clients for employee support

Overnight Eap Remote and Eap Counselor roles share similar credentials and industry usage. The main difference lies in the work environment and shift timing, with Overnight Eap Remote focusing on overnight, remote support, while Eap Counselors may work during regular hours and in various settings.

What is an Overnight EAP Remote position?

An Overnight EAP (Employee Assistance Program) Remote position involves providing support, counseling, or referral services to employees outside of typical business hours, often during nighttime shifts. These professionals work remotely, usually from home, to assist employees dealing with personal or work-related issues such as stress, mental health concerns, or family matters. The goal is to offer confidential and immediate assistance, ensuring employees have access to help whenever they need it, including overnight. This role typically requires strong communication skills, empathy, and experience in counseling or social work.
More about Overnight Eap Remote jobs
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What are the most commonly searched types of Eap Remote jobs? The most popular types of Eap Remote jobs are:
What states have the most Overnight Eap Remote jobs? States with the most job openings for Overnight Eap Remote jobs include:
What job categories do people searching Overnight Eap Remote jobs look for? The top searched job categories for Overnight Eap Remote jobs are:
Overnight Eap Remote jobs near you

Field Account Manager - North Central Regional Territory

Sartorius Stedim Biotech

Madison, WI • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Sartorius has a remote-based position for a Field Account Manager. In this field-based role, you will be responsible for all sales results of mid-size and large accounts in the North Central Regional territory (Madison WI, Minneapolis/St. Paul MN, Milwaukee WI) for developing strong customer relations according to the organizational strategy for the assigned customer base.

An essential part of this role is the active use of our CRM system (SFDC) to manage sales activities and customer interactions effectively as this tool is the foundation of our sales framework and operational sales steering, and a key enabler for this role to achieve his/her targets as well as Sartorius targets.


The ideal candidate will reside in or near either Madison WI, or Minneapolis MN.

What you will accomplish together with us:

  • Promote the organization's products and services within an assigned geographic area, product range or key account to achieve sales and revenue targets
  • Identify new business opportunities aligned with the organization's overall market and growth strategy
  • Actively use SFDC to manage and document leads and opportunities, all customer interactions and sales activities ensuring that all customer and opportunity information is up-to-date and accurately entered in the CRM system
  • Analyze SFDC data for assigned customers to identify trends, generate customer insights and track sales performance
  • Actively drive newly launched innovative products and services into the marketplace and proactively follow up on the successful implementation of sales activity
  • Assess and analyze customer needs, generate leads, respond to customer inquiries and suggest products and services as appropriate
  • Develop and implement account plans and request and coordinate resources in line with the account plans
  • Work closely with cross functional team to create higher market perception and successful strategies to gain business from an account
  • Coordinate and participate in marketing activities in assigned territory
  • Frequently assess the potential of each customer and plan to realize it into business
  • Manage and build strong customer relationships for long term partnership

What will convince us:

  • Bachelors degree in life sciences, engineering, or related field
  • 1+ year(s) of field sales experience, with preferable laboratory/process-based experience in Life Science
  • Excellent communication and negotiation skills
  • Willingness and ability to travel frequently, up to 30% overnight travel
  • Proven software skills, e.g. Microsoft Office
  • Resides in either Madison WI., Or Minneapolis/St. Paul MN.

We value:

  • Hands-on knowledge and proactive usage of SFDC and/or other CRM tools preferrable
  • Self-motivated, energetic, results oriented, capacity to work independently with a strong sense of responsibility
  • Good teamwork skills and proven ability to also work with cross-functional teams
  • Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as "Coaching", "Agile Working" and a "Businesswomen's Network"
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women's Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application.
www.sartorius.com/careers

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