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Overnight Cyber Security Help Desk Jobs (NOW HIRING)

KMRG LLC

Help Desk Technician

Albany, NY · On-site

$85K - $95K/yr

Help Desk Technician Location: Albany, NY 12207 Schedule: Full-time, onsite Monday-Friday Salary ... Follow established technical, cybersecurity, and agency operating procedures Equipment & Property ...

KMRG LLC

Help Desk Specialist

Syracuse, NY · On-site

$70K - $80K/yr

Help Desk Specialist Location: Syracuse, NY Schedule: Full-time, onsite Monday-Friday Salary: $70 ... Follow established technical, cybersecurity, and agency operating procedures Equipment & Property ...

Arena Technical Resources

Help Desk Analyst

Quantico, VA · On-site

$25 - $30/hr

Help Desk Analyst Job Location: Quantico, VA Compensation: $25 - $30/hr. Eligibility/Clearance ... Cybersecurity, or related technical field (or equivalent experience). ATR is an Equal Opportunity ...

Planet Depos

Help Desk Technician

Rockville, MD

$24.04 - $27/hr

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday ...

C3EL

Senior Help Desk Manager

Honolulu, HI · On-site

Ensure compliance with DoD and organizational cybersecurity policies and procedures. * Develop and maintain Help Desk documentation, knowledge base entries, and performance metrics. Minimum ...

Horizon3.ai

Manager, Global Help Desk

Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of ... Develop and maintain help desk workflows, knowledge base content, runbooks, and support ...

Planet Depos

Help Desk Technician

Rockville, MD · On-site

$24.04 - $27/hr

A basic understanding of Cybersecurity technologies (MFA, DUO, MDM, etc.) * Meet SLA's, KPI's and ... HELP DESK TECHNICIAN LOCATION: Rockville, MD HELP DESK TECHNICIAN SHIFT: 9:00am - 5:00pm EST Monday ...

TechFlow, Inc.

Help Desk Specialist

Arlington, VA

$45K - $50K/yr

We are seeking a Help Desk Specialist to support a critical DOD program - powering the platform ... You will work alongside systems administrators, cybersecurity personnel, and government ...

ManTech

Help Desk Specialist

Annapolis Junction, MD · On-site

$75K - $125K/yr

... Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a ... The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ...

New

Tiffin Motorhomes

Help Desk Technician

Red Bay, AL

$15.75 - $21.25/hr

Help Desk Technician ID: 1105 Location: Red Bay, Alabama Department: Information Technology Date ... Follow company IT policies, cybersecurity procedures, and support standards. * Assist with other ...

ManTech International

Help Desk Specialist

Annapolis, MD · On-site

$75K - $125K/yr

... Cybersecurity, IT, Data Analytics and Software Development. Elevate your career and make a ... The Help Desk Specialist will support hybrid cloud infrastructure operations, incident response and ...

New

CITIZENS STATE BANK

Help Desk Technician

Somerville, TX · On-site

$24.25 - $36.37/hr

Associate or bachelor's degree in information technology, computer science, information systems, cybersecurity, or related field preferred. * Prior help desk, technical support, network support ...

Tiffin

Help Desk Technician

Red Bay, AL · On-site

$15.75 - $21.25/hr

Respond to help desk calls, emails, and support tickets professionally and promptly. * Provide Tier ... Follow company IT policies, cybersecurity procedures, and support standards. * Assist with other ...

vTech Solution

Help Desk Analyst

Machias, ME · On-site

$23.75 - $32.50/hr

Help Desk Analyst Duration : 04 months (Possible of extensions) Location : Machias, Maine - 04654 ... network security , and cybersecurity . Their primary focus is on providing human-centered ...

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Showing results 21-40

All JobsCyber Security Help Desk JobsOvernight Cyber Security Help Desk Jobs

Overnight Cyber Security Help Desk information

See salary details

$45K

$93.2K

$145K

How much do overnight cyber security help desk jobs pay per year?

As of Aug 12, 2026, the average yearly pay for overnight cyber security help desk in the United States is $93,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the difference between Overnight Cyber Security Help Desk vs Cyber Security Analyst?

AspectOvernight Cyber Security Help DeskCyber Security Analyst
CertificationsCompTIA Security+, Network+Certified Information Systems Security Professional (CISSP), Security+
Work EnvironmentHelp desk, support center, 24/7 shiftOffice, security operations center, project-based
ResponsibilitiesMonitor alerts, troubleshoot issues, assist usersAnalyze threats, develop security protocols, incident response

The Overnight Cyber Security Help Desk primarily handles monitoring and troubleshooting security issues during overnight shifts, focusing on user support and incident alerts. In contrast, a Cyber Security Analyst performs in-depth threat analysis, security assessments, and develops security strategies. While both roles require security certifications, the Help Desk role is more support-oriented with shift work, whereas the Analyst role involves proactive security planning and analysis.

What cities are hiring for Overnight Cyber Security Help Desk jobs? Cities with the most Overnight Cyber Security Help Desk job openings:
What are the most commonly searched types of Cyber Security Help Desk jobs? The most popular types of Cyber Security Help Desk jobs are:
What states have the most Overnight Cyber Security Help Desk jobs? States with the most job openings for Overnight Cyber Security Help Desk jobs include:
Overnight Cyber Security Help Desk jobs near you

Help Desk Technician

KMRG LLC

Albany, NY • On-site

$85K - $95K/yr

Full-time

Posted 8 days ago

Job description

Title: Help Desk Technician
Location: Albany, NY 12207
Schedule: Full-time, onsite Monday-Friday
Salary: $85,000-$95,000, commensurate with experience
KMRG, LLC (KMRG) is a federal services company that hires talented professionals to support Government agencies and the communities they serve. We are hiring a Help Desk Technician to join our team and provide primarily onsite support to the U.S. Attorney's Office for the Northern District of New York (USAO NDNY) in Albany, NY.
In this role, you will help maintain the office's daily information technology operations by troubleshooting technical issues, supporting end users, configuring equipment, maintaining hardware and software, and assisting with network and mobile-device support.
This position is a strong fit for someone who is technically skilled, customer-focused, and comfortable explaining technology to users with different levels of experience. You will play an important behind-the-scenes role in keeping critical systems, equipment, and office operations running smoothly.
Applications will be reviewed as they are received. Apply today!
RESPONSIBILITIES
End-User & Help Desk Support
  • Provide responsive technical support through in-person, telephone, email, and electronic ticketing channels
  • Diagnose and resolve customer-reported hardware, software, account, and connectivity issues
  • Communicate clearly and professionally with end users throughout the troubleshooting process
  • Reset user passwords and assist with routine account-access issues
  • Provide technical guidance and assistance with commonly used applications and equipment
  • Orient new users to standard hardware, software, and office technology
  • Escalate complex or recurring technical issues to the System Manager or appropriate IT personnel
  • Identify trends and patterns in reported incidents and recommend potential solutions
Hardware & Software Support
  • Install, configure, upgrade, troubleshoot, and maintain computer hardware and software
  • Provide support for desktop computers, laptops, mobile phones, tablets, printers, copiers, and scanners
  • Maintain video teleconferencing equipment, desk phones, headsets, and related office technology
  • Apply routine software updates, security patches, and program maintenance
  • Configure and maintain Windows-based workstations and related operating systems
  • Troubleshoot Microsoft Office applications, including Word, Excel, PowerPoint, Access, Teams, and SharePoint
  • Manage Adobe applications and other approved software tools
  • Assist users with Apple iOS devices and mobile technology, as needed
Network & Systems Support
  • Assist with configuring, installing, troubleshooting, and maintaining network systems
  • Support network standards, protocols, capabilities, and applications
  • Assist with hubs, routers, switches, bridges, servers, and related network hardware
  • Help diagnose network-connectivity and equipment-performance issues
  • Coordinate with the System Manager and IT Specialists when resolving systems-related problems
  • Follow established technical, cybersecurity, and agency operating procedures
Equipment & Property Support
  • Set up, relocate, reconnect, and test computers and related IT equipment
  • Coordinate with the property-management team regarding Government-furnished equipment
  • Track and communicate changes involving equipment assignments and user locations
  • Maintain equipment inventory, accountability, and asset-management records
  • Handle the proper disposal of electronic media and technology equipment
  • Perform routine Personal Identity Verification card maintenance
Records, Security & Privacy
  • Archive and dispose of electronic records in response to authorized customer requests
  • Protect confidential, Privacy Act-protected, and sensitive Department of Justice information
  • Ensure Government information remains within authorized systems, networks, equipment, and facilities
  • Follow Department of Justice cybersecurity, records-management, privacy, and security requirements
  • Report suspected security or privacy incidents through established procedures
  • Complete required ethics, cybersecurity, privacy, and records-management training
  • Perform related information technology duties within the scope of the position

REQUIRED BACKGROUND
  • Minimum of three years of professional experience providing general IT support
  • Experience demonstrating qualifications and work history relevant to the IT duties described for this position
  • Experience and expertise performing the required information technology support services
  • Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Access, Teams, and SharePoint
  • Proficiency using Adobe applications
  • High-level working knowledge of Windows operating systems
  • Strong attention to detail and customer-service skills
  • Strong oral and written communication skills
  • Demonstrated problem-solving ability
  • Ability to comply with rigorous agency policies, procedures, and operational protocols

EDUCATION
  • Bachelor's degree in information technology or a related field required

LOCATION
  • 445 Broadway, Room 218, Albany, NY 12207

TRAVEL
  • Travel within the Northern District of New York or occasionally outside the district may be required
  • Official travel must receive prior Government approval
  • Local travel within 50 miles of the assigned work location may be required

WORK HOURS
  • Full-time, Monday-Friday
  • Some schedule flexibility may be required based on office needs
  • Limited overtime may be required with prior authorization

TELEWORK
  • Telework is not authorized

CLEARANCE
  • Must be a U.S. Citizen
  • Must be able to obtain favorable adjudication for the required background investigation
  • Must receive Government authorization before beginning work

CLIENT
  • Department of Justice (DOJ)

EMPLOYMENT CLASSIFICATION
  • Employment Classification Eligibility - Exempt

******************
KMRG, LLC is an Equal Opportunity/Affirmative Action (EEO/AA) employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, ancestry, national origin, age, marital or civil partnership status, mental disability, physical disability, medical condition, pregnancy, maternity status, political affiliation, military or veteran status, genetic information, traits historically associated with race, or any other basis prohibited by federal, state, and/or local law.
Other Considerations. Applicants will be subject to a background investigation. Individual's primary workstation is located in an office area. The noise level in this environment is low to moderate. Regularly required to sit for extended periods up to 100% of the time; frequently required to move about to access file cabinets and use office equipment such as PC, copier, fax, telephone, cell phone, etc. Occasionally required to reach overhead, bend, and lift objects of up to 10 lbs. Specific vision abilities required by this job include the use of computer monitor screens up to 100% of the time.

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