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Overnight Capital One Customer Service Jobs (NOW HIRING)

Capital One

Relationship Manager

Alpharetta, GA · On-site

Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...

Capital One

Relationship Manager

Plano, TX · Hybrid

Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...

Capital One

Relationship Manager

Plano, TX · On-site

Bachelor's Degree in Business. * 2+ years experience in Auto Finance. * 2+ years experience in Customer Relations. * 5+ years experience in Customer Service. At this time, Capital One will not ...

Capital One

Distinguished AI Engineer

San Jose, CA · On-site

At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we ...

Capital One

Distinguished AI Engineer

Mclean, VA · On-site

At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we ...

Capital One

Assistant Relationship Manager

Mclean, VA · Hybrid

Associate's Degree * 2+ years of Sales or Customer Service Experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and ...

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Overnight Capital One Customer Service information

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$26

How much do overnight capital one customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for overnight capital one customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What unique challenges do overnight Capital One customer service representatives face, and how can candidates prepare for them?

Overnight Capital One Customer Service representatives often encounter unique challenges, such as handling a higher volume of urgent or complex inquiries when other support channels or departments may be unavailable. Additionally, working during non-traditional hours can impact work-life balance and require strong self-discipline and time management. To succeed, candidates should be comfortable working independently, adaptable to changing situations, and proactive in seeking support when needed. Familiarity with Capital One's products and services, along with strong problem-solving and communication skills, will help ensure effective customer interactions during overnight shifts.

What skills and qualifications are needed to thrive as an overnight Capital One customer service representative?

To thrive as an Overnight Capital One Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, secure banking platforms, and sometimes bilingual proficiency are valuable assets. Patience, resilience under pressure, and a customer-first attitude help you excel during nighttime shifts when issues may be more urgent or complex. These skills ensure timely, effective support and maintain customer satisfaction during critical off-peak hours.

What is the difference between Overnight Capital One Customer Service vs Overnight Bank Teller?

AspectOvernight Capital One Customer ServiceOvernight Bank Teller
Required CredentialsHigh school diploma; customer service experience; banking knowledgeHigh school diploma; cash handling experience; banking knowledge
Work EnvironmentCall centers or remote settings, primarily phone-basedBank branches, in-person interactions, cash handling
Employer & Industry UsageFinancial institutions, primarily Capital OneBank branches, retail banking industry
Common Search & ComparisonCustomer service roles in banking, overnight banking supportIn-branch banking, cash transactions, customer assistance

While both roles involve banking and customer interaction, Overnight Capital One Customer Service focuses on remote, phone-based support, whereas Overnight Bank Tellers work in physical branches handling cash and in-person customer service during overnight shifts.

What is an overnight Capital One customer service representative?

Overnight Capital One Customer Service representatives are professionals who assist Capital One customers with their banking needs during overnight hours, typically outside of standard business times. Their responsibilities include answering account inquiries, resolving issues, processing transactions, and providing support for products such as credit cards, loans, and online banking. These representatives ensure customers receive assistance 24/7, especially during emergencies or urgent situations. They use various communication channels like phone, chat, and email to deliver timely and effective service. Working overnight often requires adaptability to late hours and strong problem-solving skills.
More about Overnight Capital One Customer Service jobs
What cities are hiring for Overnight Capital One Customer Service jobs? Cities with the most Overnight Capital One Customer Service job openings:
What are the most commonly searched types of Capital One Customer Service jobs? The most popular types of Capital One Customer Service jobs are:
What states have the most Overnight Capital One Customer Service jobs? States with the most job openings for Overnight Capital One Customer Service jobs include:
What job categories do people searching Overnight Capital One Customer Service jobs look for? The top searched job categories for Overnight Capital One Customer Service jobs are:
Overnight Capital One Customer Service jobs near you
Infographic showing various Overnight Capital One Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Senior Lead Software Engineer, Distributed Systems (Golang + Python on Kubernetes)

Capital One

San Francisco, CA • On-site

Full-time

Re-posted 29 days ago

Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

93rd of 171 rated banks

Job description

Senior Lead Software Engineer, Distributed Systems (Golang + Python on Kubernetes)

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs.

We are seeking Full Stack/Back End Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One.

The Machine Learning Experience Team (MLX Tech) is committed to pioneering and responsibly implementing AI/ML across Capital One. We achieve this by building platforms that enable the rapid and responsible development and deployment of AI/ML solutions at scale. MLX Tech harnesses the power of Generative AI to assist Capital one customers. Our mission is driven by our passionate, collaborative, and interdisciplinary team, being trusted partners to unleash the full power of machine learning and AI.

What You'll Do:

  • Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company

  • Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code

  • Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment

  • Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services

Basic Qualifications:

  • Bachelor's Degree

  • At least 6 years of experience in software engineering (Internship experience does not apply)

  • At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud)

Preferred Qualifications:

  • Master's Degree

  • 9+ years of experience in at least one of the following: Python, Golang, or Node.js

  • 4+ years of experience with AWS, GCP, Azure, or another cloud service

  • 4+ years of experience in open source frameworks

  • 2+ years of experience in Kubernetes: hands-on deploying and managing large-scale apps on Kubernetes

  • 1+ years of people management experience

  • 2+ years of experience with Amazon SageMaker, Databricks, or another comprehensive ML platform

  • Experience leveraging interactive AI tooling to accelerate productivity, utilizing capabilities beyond basic code completion

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Cambridge, MA: $229,900 - $262,400 for Sr. Lead Software Engineer


McLean, VA: $229,900 - $262,400 for Sr. Lead Software Engineer


New York, NY: $250,800 - $286,200 for Sr. Lead Software Engineer


San Francisco, CA: $250,800 - $286,200 for Sr. Lead Software Engineer


San Jose, CA: $250,800 - $286,200 for Sr. Lead Software Engineer







Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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