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Overnight Call Transfer Agent Jobs in Springfield, MA

iShare Inc.

Inbound Call Center Reps

Hartford, CT · On-site

The Transfer Agency is responsible for providing comprehensive client service and support to ... The agent "Specialist" must possess strong communication skills, financial acumen, and a commitment ...

RecruitWell

Hospitalist Physician

Manchester, CT

Average overnight census - 65 * Average overnight admissions - 7 * Day APP - starts with 13 ... No Cath Lab on-site - all patients that present to ER get transferred out. * EMR - Meditech with ...

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Caregiver West Hartford

Hartford, CT · On-site

$14.25 - $18.25/hr

Companionship & Conversation! * Stand-by Assist, Mobility, Transfers * Meal Preparation ... Call 860-236-5885, 860-996-0464 or click Apply Now on Indeed! Schedule: * Choose your own hours.

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Mornings and Evenings Caregiver

Hartford, CT · On-site

$14.25 - $18.25/hr

Call 860-236-5885, 860-996-0464, or click Apply Now on Indeed! Job Responsibilities: Duties include ... Companionship & Conversation! * Stand-by Assist, Mobility, Transfers * Meal Preparation

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Weekend Caregiver

Hartford, CT · On-site

$14.25 - $18/hr

Call 860-236-5885, 860-996-0464 or click Apply Now on Indeed! Job Responsibilities: Duties include ... Companionship & Conversation! * Stand-by Assist, Mobility, Transfers * Meal Preparation

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CNA CAREGivers

Hartford, CT · On-site

$14.75 - $18.25/hr

Call 860-236-5885, 860-996-0464 or click Apply Now on Indeed! Job Responsibilities: Duties include ... Companionship & Conversation! * Stand-by Assist, Mobility, Transfers * Meal Preparation

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Weekdays Caregiver

Hartford, CT · On-site

$14.25 - $18.25/hr

Call 860-236-5885, 860-996-0464 or click Apply Now on Indeed! Job Responsibilities: Duties include ... Companionship & Conversation! * Stand-by Assist, Mobility, Transfers * Meal Preparation

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Entry Level CAREGiver

Hartford, CT · On-site

$14.25 - $18.25/hr

Call 860-236-5885, 860-996-0464 or click Apply Now on Indeed! Job Responsibilities: Duties include ... Companionship & Conversation! * Stand-by Assist, Mobility, Transfers * Meal Preparation

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CAREGiver

Hartford, CT · On-site

$14.25 - $18.25/hr

Call 860-236-5885, 860-996-0464 or click Apply Now on Indeed! Job Responsibilities: Duties include ... Companionship & Conversation! * Stand-by Assist, Mobility, Transfers * Meal Preparation

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Showing results 1-20

All JobsCall Transfer Agent JobsOvernight Call Transfer Agent JobsOvernight Call Transfer Agent Jobs in Springfield, MA

Overnight Call Transfer Agent information

See Springfield, MA salary details

$10

$17

$24

How much do overnight call transfer agent jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for overnight call transfer agent in Springfield, MA is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $18.94 per hour, depending on experience, location, and employer.

What is the difference between Overnight Call Transfer Agent vs Customer Service Representative?

AspectOvernight Call Transfer AgentCustomer Service Representative
CredentialsHigh school diploma, call center experience, communication skillsHigh school diploma, communication skills, sometimes specific industry knowledge
Work EnvironmentCall centers, remote or on-site, overnight shiftsOffice or remote, daytime or shift work
Industry UsageFinance, healthcare, tech support, customer serviceRetail, telecom, banking, general customer support

Overnight Call Transfer Agents focus on transferring calls during overnight hours, often in specialized industries like finance or healthcare. Customer Service Representatives handle a broader range of customer inquiries during regular hours. While both roles require strong communication skills and call center experience, the Overnight Call Transfer Agent typically works overnight shifts and specializes in call routing, whereas Customer Service Representatives serve customers during standard hours with a broader support scope.

What are popular job titles related to Overnight Call Transfer Agent jobs in Springfield, MA? For Overnight Call Transfer Agent jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Overnight Call Transfer Agent jobs in Springfield, MA look for? The top searched job categories for Overnight Call Transfer Agent jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Overnight Call Transfer Agent jobs? Cities near Springfield, MA with the most Overnight Call Transfer Agent job openings:
Overnight Call Transfer Agent jobs near you
Infographic showing various Overnight Call Transfer Agent job openings in Springfield, MA as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,685 per year, or $17.2 per hour.

Inbound Call Center Reps - Financial Transfer Agent Dept.

iShare Inc.

Hartford, CT • On-site

$19 - $24/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Paid time off
Hiring on Behalf of a client -
Location: Onsite, Hartford, CT
Shifts: 8 hour shifts Monday - Friday with shifts varying between 8AM EST - 6PM EST
  • P4P: performance rated bonuses paid out on a quarterly basis
  • Annual PTO: 15 vacation days, 10 sick days, 2 floating holidays and 8 company holidays, volunteer time-off
  • Other PTO: Jury duty, bereavement leave, military leave etc. as applicable per State regulations.
  • Benefits: Elected benefits such Medical (along with subsidized gym memberships), dental, vision insurance, Legal, identify theft, critical illness, pet insurance offered at competitive premiums. Basic life Insurance, Short Term and Long term disability and employee assistance program including mental health support, online yoga access at NO COST to the employee.
  • 401k match: up to 3% annually.
About the team:
The Transfer Agency is responsible for providing comprehensive client service and support to clients of a global custodian firm. This role involves resolving inquiries, offering guidance, executing instructions, solutions, and strategies while ensuring clients receive personalized and attentive service. The agent "Specialist" must possess strong communication skills, financial acumen, and a commitment to delivering exceptional service to high-net-worth individuals and families.
The team is a client-service-driven organization whose talented and engaged team is dedicated to providing the most competitive services with the highest standards of ethics, and client service.
Responsibilities
  • Process shareholder requests accurately and efficiently, including purchases, redemptions, exchanges, and account updates.
  • Assist clients in completing required documentation for account transactions and ensure compliance with regulatory requirements.
  • Investigate and resolve customer issues or discrepancies related to account transactions, shareholder records, and transfer agency processes.
  • Educate clients on transfer agency procedures, policies, and regulations to facilitate smooth transactions and ensure client understanding.
In this role, you'll make an impact in the following ways:
  • Respond to customers via phone (voice) regarding transfer agency services, including account transfers, shareholder transactions, and account maintenance.
  • Deliver first class inbound client service (customer service) in every single contact as part of our Fund Services operations.
  • Strong communication skills, both verbal and written, with the ability to convey complex information clearly and professionally.
  • Exceptional analytical and problem-solving skills and attention to detail, with the ability to analyze data and identify solutions to client inquiries and issues.
  • Superb willingness to resolve client's issues or provide the best alternative solutions, resolving client friction points.
  • Outstanding client service skills through NPS and its driver indices, compliance, and efficiency metrics delivering best in class experience for all our clients, with full understanding of the complexity of their concerns.
  • Stay informed about market trends, regulatory changes, and industry developments relevant to investment banking operations
Qualifications
To be successful in this role, we're seeking the following:
  • At least 2 years previous customer service experience, preferably in the global financial services industry with exposure to treasury management
  • Willing to work 100% onsite at our Hartford, CT office Monday - Friday
  • Willing to work shifting schedules as needed by the business between 8AM EST - 6PM ES
  • Brokerage operations experience, Accounting / Finance / Economics / Investment Banking / Capital Markets, or relevant experience

Compensation: $19.00 - $24.00 per hour
About
In the perfect storm of technology forces shaping the business world, the question is not whether companies need to adapt to stay competitive but which tech partner to trust for long-term business improvement and transformation needs.
That's why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right.
Who We Are
Based in New Jersey, iShare is a boutique IT consulting firm with strategic advisory, development, and staffing services designed for specific industry verticals. iShare was founded to fill a real market need - with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company's unique scenario and requirement, and then architect a solution accordingly.
Recognizing this gap, senior industry executives put their credibility on the line to form iShare and ensure they create a fulfilling experience with lasting value for all stakeholders - customers, employees and partners. iShare leadership team has 20+ years average IT experience and is well-rounded in technology, operations, account and customer management. Our experience spans C-Suite positions with Fortune 100 firms as well as mid-tier firms. Our background includes stints at multibillion-dollar ITO / BPO firms as well as startups.

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