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Outbound Specialist Jobs (NOW HIRING)

Working from an assigned lead queue, the Outbound Specialist places timely calls at key points in the client lifecycle, guides clients through account setup and digital enrollment, and resolves or ...

Working from an assigned lead queue, the Outbound Specialist places timely calls at key points in the client lifecycle, guides clients through account setup and digital enrollment, and resolves or ...

Working from an assigned lead queue, the Outbound Specialist places timely calls at key points in the client lifecycle, guides clients through account setup and digital enrollment, and resolves or ...

To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn't your typical call center job - we are an outbound contact center focused on securing enrollments to our program.

To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn't your typical call center job - we are an outbound contact center focused on securing enrollments to our program.

$52 - $78/hr

Validate the booking for completeness at first release so the Outbound Specialist is not reworking data -- missing assets, incorrect references, and unclear dates are resolved before handoff, not ...

Showing results 41-60

Outbound Specialist information

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$5

$21

$35

How much do outbound specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for outbound specialist in the United States is $21.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $33.89 per hour, depending on experience, location, and employer.

What is the difference between Outbound Specialist vs Inside Sales Representative?

AspectOutbound Specialist

Required CredentialsHigh school diploma or equivalent; sales or marketing certifications often preferred
Work EnvironmentOffice-based, engaging in outbound calls and lead generation
Employer & Industry UsageCommon in sales, marketing, and customer acquisition sectors
Search & Comparison IntentOften compared for sales roles focusing on outbound prospecting

The Outbound Specialist primarily focuses on making outbound calls to generate leads and promote products or services. Inside Sales Representatives also engage in sales activities but often handle inbound inquiries and maintain ongoing customer relationships. While both roles require strong communication skills and sales knowledge, the Outbound Specialist emphasizes proactive outreach, whereas Inside Sales may involve more customer follow-up. Understanding these differences helps job seekers identify roles aligned with their skills and career goals.

What does an outbound specialist do?

An outbound specialist is responsible for proactively reaching out to potential clients or customers through methods such as phone calls, emails, or messages to generate sales or leads. They often use customer relationship management (CRM) tools and need strong communication skills to effectively engage prospects and promote products or services.

What skills are needed for outbound specialist?

An outbound specialist needs strong communication and interpersonal skills to effectively engage with prospects. They should have good sales techniques, active listening abilities, and familiarity with customer relationship management (CRM) tools. Organizational skills and resilience are also important for managing outreach campaigns and handling rejection.
More about Outbound Specialist jobs

What cities are hiring for Outbound Specialist jobs?

Cities with the most Outbound Specialist job openings:

What states have the most Outbound Specialist jobs?

States with the most job openings for Outbound Specialist jobs include:

Infographic showing various Outbound Specialist job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $45,299 per year, or $21.8 per hour.

Digital Activation Outbound Specialist

U.S. Bank

Denver, CO • On-site

$80K - $98K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Key responsibilities

  • Place timely outbound calls to clients to guide them through account setup and digital enrollment.

  • Drive onboarding outcomes such as account funding, online banking enrollment, and debit card activation.

  • Assist with resolving client issues or questions and escalate when necessary.


U.S. Bank rating

8.1

Company rating: 8.1 out of 10

Based on 364 frontline employees who took The Breakroom Quiz

67th of 175 rated banks


Job description

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Job Description
Working from an assigned lead queue, the Outbound Specialist places timely calls at key points in the client lifecycle, guides clients through account setup and digital enrollment, and resolves or escalates issues that create friction. This is an individual-contributor role that partners closely with bankers, product, and operations teams.
Successful candidates are confident on the phone, resilient in an outbound calling environment, and motivated by measurable outcomes such as contact rate, funding, and digital banking tools adoption.
Key Responsibilities
  • Exercise judgment and make decisions that have positive operational impacts on the business line.
  • Conduct proactive outbound outreach to assigned clients, maintaining a disciplined call cadence, follow-up, and accurate documentation.
  • Drive core onboarding outcomes, including account funding, online banking enrollment, debit card activation, and bill pay or money movement setup.
  • Assist with the resolution of client issues or Banker questions, leveraging applicable tools to resolve or escalate to the appropriate support channel.
  • Identify client needs and refer opportunities to bankers and partner teams for follow-up.
  • Interact with clients and other departments to ensure successful client outcomes, communicating to the client as appropriate.

Basic Qualifications
  • Bachelor's degree, or equivalent work experience
  • One to four years of client management, outbound sales, or contact center experience

Preferred Skills & Experiences
  • Working knowledge of business banking and money movement products, or the ability to ramp quickly
  • Proven outbound calling experience with consistent performance against contact and conversion goals
  • Detailed knowledge of business, financials, products and services, and the market
  • Strong problem-solving skills and comfort navigating multiple digital banking systems
  • Basic knowledge of account management, project management, operations, and logistics
  • Ability to manage high call volume, multiple tasks, projects, and deadlines simultaneously
  • Proven customer service and client relations skills, including situational leadership and dispute or conflict resolution
  • Strong presentation, interpersonal, verbal, and written communication skills

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $80,370.00 - 98,230.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.

What U.S. Bank employees say

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About U.S. Bank

Sourced by ZipRecruiter

U.S. Bank is a reputable and established financial institution that plays a significant role in the banking sector. With a history spanning over 150 years, U.S. Bank has built a strong foundation of trust and reliability. As a comprehensive bank, they offer a wide array of financial products and services to cater to the diverse needs of their customers, including individuals, businesses, and communities. Customer satisfaction is of utmost importance to U.S. Bank. They prioritize delivering exceptional service and fostering long-term relationships with their clients. Through their extensive network of branches and advanced digital banking platforms, U.S. Bank ensures convenient access to their services, empowering customers to manage their finances efficiently and securely.

Industry

Banking and credit intermediation

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

Year founded

1863

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