ZipRecruiter

Log In

1

Quest Call Center Jobs (NOW HIRING)

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt ... We are determined : above all else, we are on a relentless quest to make our community stronger ...

New

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt ... We are determined : above all else, we are on a relentless quest to make our community stronger ...

New

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

Call Center Agent Association Services Office Dayton, OH $13.50-$16.20/Hour Full-Time/Non-Exempt ... We are determined : above all else, we are on a relentless quest to make our community stronger ...

New

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Description Call Center Coordinator Association Services Office Dayton, OH Full-Time/Non-Exempt $16 ... We are determined : above all else, we are on a relentless quest to make our community stronger ...

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

We are determined : above all else, we are on a relentless quest to make our community stronger ... Previous call center experience preferred. * Ability to complete YUSA's Listen First training ...

New

YMCA of Greater Dayton

Call Center Agent

Dayton, OH · On-site

$13.50 - $16.20/hr

We are determined : above all else, we are on a relentless quest to make our community stronger ... Previous call center experience preferred. * Ability to complete YUSA's Listen First training ...

New

next page

Showing results 1-20

All JobsQuest Call Center Jobs

Quest Call Center information

See salary details

$10

$17

$25

How much do quest call center jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for quest call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

How hard is it to get a job at Quest Diagnostics?

Getting a job at Quest Diagnostics can vary depending on the position and location, but generally involves submitting an online application, passing a background check, and completing interviews. Customer service and phlebotomy roles often require relevant certifications or experience. The hiring process typically takes a few weeks to complete.

What jobs pay 4000 a week without a degree?

In call center roles like those at Quest Call Center, high earnings of $4,000 or more per week are uncommon without specialized skills or management experience. Typically, such high pay in call centers requires advanced sales, leadership, or technical expertise, and most entry-level positions pay significantly less. Achieving this level often involves commission-based roles or supervisory responsibilities.

Does Quest hire with no experience?

Quest Call Center typically hires entry-level candidates and does not always require prior experience. Customer service skills, good communication, and a willingness to learn are often sufficient for application. Training is usually provided to new hires.

What does a typical day look like for someone working at a Quest Call Center?

A typical day at a Quest Call Center involves handling a high volume of inbound and outbound calls, assisting customers with inquiries or issues related to services, scheduling appointments, and updating information in the internal database. Team members usually work in a collaborative, fast-paced environment, frequently partnering with other departments to resolve more complex concerns. Regular training sessions and team meetings are common, supporting ongoing skill development and product knowledge. While the work can be challenging, it offers opportunities to build communication skills, deepen industry knowledge, and potentially advance to supervisory or specialized roles over time.

What is a Quest Call Center job?

A Quest Call Center job involves assisting customers with inquiries related to Quest Diagnostics' services, such as scheduling appointments, understanding test results, and billing questions. Representatives handle inbound and outbound calls, providing accurate information and resolving issues efficiently. Strong communication skills, attention to detail, and customer service experience are essential for success in this role.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, experience, and sometimes specialized knowledge of customer service or technical support tools.

What are the key skills and qualifications needed to thrive in the Quest Call Center position, and why are they important?

To excel in a Quest Call Center role, strong verbal communication skills, active listening, and basic computer proficiency are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required, and previous experience in a call center environment can be advantageous. Exceptional problem-solving abilities, patience, and a positive, team-oriented attitude are valuable soft skills that help professionals stand out. These qualities ensure effective customer service, quick resolution of issues, and a consistently positive experience for both clients and colleagues.

More about Quest Call Center jobs
What states have the most Quest Call Center jobs? States with the most job openings for Quest Call Center jobs include:
What job categories do people searching Quest Call Center jobs look for? The top searched job categories for Quest Call Center jobs are:
Quest Call Center jobs near you
Infographic showing various Quest Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Agent

Call Center Agent

YMCA of Greater Dayton

Dayton, OH • On-site

$13.50 - $16.20/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Call Center Agent
Association Services Office
Dayton, OH
$13.50-$16.20/Hour
Full-Time/Non-Exempt
*This position requires an in-office presence and is not remote.*
 
 
Position Summary:
 
Provides an exceptional Y Experience by engaging members via telephone, web chat or email. As part of the Y’s primary contact team, serves current and potential members who want to register for membership, programs, make adjustments to their accounts or seek other general information about the various programs and services the Y provides.
 
At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.
 
Essential Functions:
  • Uphold the mission of the YMCA and demonstrate behaviors that reflect a determined, nurturing, genuine, hopeful, and welcoming nature.
  • Model the YMCA character and values of Caring, Honesty, Respect and Responsibility through your actions and conversations.
  • Create an awesome Y Experience by responding to telephone, web chat or email inquiries with enthusiasm, care, and tact.
  • Utilize Listen First Skills to discover and meet the needs of current and potential members/program participants.
  • Effectively utilize YMCA resources and reference material to resolve member issues independently and consistently provide first-call resolution.
  • Work individually and as a team to meet/exceed established performance goals (i.e., availability, quality calls, first-call resolution, etc.).
  • Document all notes, and actions taken in the appropriate system(s).
  • Identify and escalate issues to supervisors, as needed.
  • Adhere to scheduled shift start and break times to optimize availability.
  • Make the Y a happy place by nurturing positive relationships with members, program participants, volunteers, and staff.
  •  
Qualifications:
  • High school diploma or equivalent.
  • Must be at least 18 years of age.
  • 2 years of customer service experience required. Previous call center experience preferred.  
  • Ability to complete YUSA’s Listen First training module.
  • Proficient computer skills, including Microsoft Office.
  • A strong commitment to nonprofit, mission-based work.
  • Ability to work and communicate in a positive manner.
  • Must be able to multi-task, problem solve and prioritize tasks.
  • Ability to exercise poise, tactfulness, diplomacy and maintain confidentiality.
  • Exemplifies YMCA values, leadership qualities and professional image.
  • Enjoys building genuine relationships and is able to build rapport and credibility quickly. Genuinely cares about helping other reach their full potential.
  • Ability to work flexible hours, including evenings and weekends, as well as overtime.
  • Thrives working in a fast-paced work environment, strives to meet/exceed performance goals and has passion for the Y cause.
  • Ability to relate effectively to diverse groups of people from all social and economic segments of the community.
  • Embraces change and the opportunity to perform other related duties as assigned.
  • Bilingual (English/Spanish) is desired but not required.