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Outbound Scheduler Jobs (NOW HIRING)

Outbound CSR Service Scheduler

Sanford, FL ยท On-site

$13.50 - $18/hr

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment ...

Outbound CSR Service Scheduler

Sanford, FL ยท On-site

$13.50 - $18/hr

We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment ...

Qualify leads and schedule appointments for our Sales Team. * Maintain accurate CRM notes and ... Make 500+ outbound dials * Spend the majority of your shift actively prospecting * Book 8+ ...

This is a high-volume outbound sales role where you will contact leads referred by health plans and ... Schedule consultations and enrollment appointments * Guide clients through the enrollment process ...

This is a high-volume outbound sales role where you will contact leads referred by health plans and ... Schedule consultations and enrollment appointments * Guide clients through the enrollment process ...

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Outbound Scheduler information

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How much do outbound scheduler jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for outbound scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What are Outbound Schedulers?

Outbound Schedulers are professionals responsible for planning, organizing, and coordinating the shipment of goods from a company to its customers or distribution centers. They ensure that orders are scheduled and dispatched efficiently, often working closely with warehouse staff, drivers, and logistics providers. Their main goal is to optimize delivery routes, meet customer deadlines, and resolve any scheduling conflicts that may arise. Outbound Schedulers also monitor inventory levels and track outbound shipments to ensure timely and accurate deliveries.

What is the difference between Outbound Scheduler vs Inbound Scheduler?

AspectOutbound SchedulerInbound Scheduler
Primary FocusScheduling outbound shipments, deliveries, or callsManaging incoming shipments, calls, or customer inquiries
Work EnvironmentLogistics, transportation, or call center settingsCustomer service, warehouse, or logistics environments
Required SkillsScheduling software, communication, organizationCustomer service, scheduling, communication
Common CertificationsLogistics or supply chain certifications often preferredCustomer service or administrative certifications often preferred

Outbound Scheduler and Inbound Scheduler roles both involve scheduling but focus on different aspects of logistics and customer service. Outbound Schedulers coordinate outgoing shipments or calls, while Inbound Schedulers handle incoming deliveries or inquiries. Understanding these differences helps employers and candidates find the right fit for their needs.

What are some common challenges faced by an Outbound Scheduler and how can they be managed effectively?

Outbound Schedulers often encounter challenges such as last-minute order changes, tight deadlines, and coordination with multiple departments like warehousing and transportation. Effective communication and strong organizational skills are key to managing these challenges. Utilizing scheduling software and maintaining clear channels with drivers and warehouse staff can help prevent delays and ensure smooth operations. Proactively addressing potential conflicts and being adaptable to shifting priorities are also essential for success in this role.

What are the key skills and qualifications needed to thrive as an Outbound Scheduler, and why are they important?

To thrive as an Outbound Scheduler, you need strong organizational skills, attention to detail, and experience with logistics or dispatch operations, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and Microsoft Office tools is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with teams and customers. These skills ensure efficient scheduling, minimize errors, and support smooth operational workflows in dynamic environments.
More about Outbound Scheduler jobs
Infographic showing various Outbound Scheduler job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 6% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Outbound CSR Service Scheduler

Flotilla Partners

Sanford, FL โ€ข On-site

$13.50 - $18/hr

Full-time

PTO

Re-posted 6 days ago


Job description

Ready to Get Paid for Performance?
We are hiring Outbound Customer Service Schedulers to join our growing Service Department. This is a high-energy, phone-based role focused on outbound calling, customer follow-up, and appointment setting.
If you're someone who can stay focused, handle volume, and wants to earn based on production, this is the opportunity for you.
What You'll Be Doing
  • Make high-volume outbound calls daily
  • Follow up with existing and inactive customers
  • Schedule and confirm service appointments
  • Re-engage customers for annual maintenance and services
  • Use CRM systems to track activity, notes, and outcomes
  • Follow call scripts and overcome common objections
  • Maintain consistent call pace throughout your shift

What We're Looking For (Preferred)
  • Outbound and/or inbound call center experience
  • Customer service or sales background
  • Experience using a CRM system
  • Bilingual is a plus

Compensation
  • Competitive hourly pay
  • Commission on performance
  • Opportunity to increase earnings based on production

Why This Role Stands Out
  • Clear expectations and performance structure
  • Consistent workflow - no guessing what to do
  • Opportunity to grow into higher-level roles
  • Be part of a team that values accountability and results

Who This is Perfect For
  • Call center reps who want more earning potential
  • Sales-minded individuals who thrive in a structured environment
  • Self-starters who don't need to be micromanaged

Requirements
Non-Negotiables (Must Have)
  • Comfortable on the phone for the entire shift
  • Strong work ethic and self-motivation
  • Coachable and open to feedback
  • Basic typing and computer skills
  • Reliable personal transportation

Benefits
Great Hourly Pay
Benefits at full time after 90 days
PTO
Great Commission incentives!