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Outbound Scheduler Jobs (NOW HIRING)

Patriot Mobile

Outbound Sales Agent

Grapevine, TX · On-site

$20/hr

The Outbound Sales Agent will perform outbound calls to prospective/current members interested in ... Schedule Adherence The Patriot Mobile leadership team goes to great lengths to staff to meet ...

Patriot Mobile

Outbound Sales Agent

Grapevine, TX · On-site

$60K - $100K/yr

The Outbound Sales Agent will perform outbound calls to prospective/current members interested in ... Schedule Adherence The Patriot Mobile leadership team goes to great lengths to staff to meet ...

Midway Staffing

Outbound Coordinator

Indianapolis, IN

$20/hr

ColdTrack Facility Schedule: Monday - Friday, 10:00 AM - 7:00 PM (schedule may extend based on late pickups) Pay Rate: $20/hour Job Summary: We are seeking a dependable and detail-oriented Outbound ...

New

PDP Group, Inc.

Outbound Sales Agent

Logan, UT

As a UTS Outbound Sales Associate with Amynta Group you will be responsible for contacting existing ... Flexible schedule * Full time employment 5 days per week COMPENSATION AND BENEFITS * Working in ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814 ... Schedule appointments, callbacks, and follow-up activities as needed. * Stay informed about the ...

Surf Internet

Outbound Call Center Representative

$60K - $70K/yr

Outbound Call Center Representative Fully Remote • Indiana Remote - Fort Wayne, IN 46814 ... Schedule appointments, callbacks, and follow-up activities as needed. * Stay informed about the ...

The Amynta Group

Outbound Sales Agent

Logan, UT · On-site

As a UTS Outbound Sales Associate with Amynta Group you will be responsible for contacting existing ... Flexible schedule * Full time employment 5 days per week COMPENSATION AND BENEFITS * Working in ...

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Outbound Scheduler information

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$14

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$30

How much do outbound scheduler jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for outbound scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What is an outbound scheduler?

Outbound Schedulers are professionals responsible for planning, organizing, and coordinating the shipment of goods from a company to its customers or distribution centers. They ensure that orders are scheduled and dispatched efficiently, often working closely with warehouse staff, drivers, and logistics providers. Their main goal is to optimize delivery routes, meet customer deadlines, and resolve any scheduling conflicts that may arise. Outbound Schedulers also monitor inventory levels and track outbound shipments to ensure timely and accurate deliveries.

What skills and qualifications are needed to be an outbound scheduler?

To thrive as an Outbound Scheduler, you need strong organizational skills, attention to detail, and experience with logistics or dispatch operations, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and Microsoft Office tools is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with teams and customers. These skills ensure efficient scheduling, minimize errors, and support smooth operational workflows in dynamic environments.

What are common challenges faced by an outbound scheduler and how can they be managed?

Outbound Schedulers often encounter challenges such as last-minute order changes, tight deadlines, and coordination with multiple departments like warehousing and transportation. Effective communication and strong organizational skills are key to managing these challenges. Utilizing scheduling software and maintaining clear channels with drivers and warehouse staff can help prevent delays and ensure smooth operations. Proactively addressing potential conflicts and being adaptable to shifting priorities are also essential for success in this role.

What is the difference between Outbound Scheduler vs Inbound Scheduler?

AspectOutbound SchedulerInbound Scheduler
Primary FocusScheduling outbound shipments, deliveries, or callsManaging incoming shipments, calls, or customer inquiries
Work EnvironmentLogistics, transportation, or call center settingsCustomer service, warehouse, or logistics environments
Required SkillsScheduling software, communication, organizationCustomer service, scheduling, communication
Common CertificationsLogistics or supply chain certifications often preferredCustomer service or administrative certifications often preferred

Outbound Scheduler and Inbound Scheduler roles both involve scheduling but focus on different aspects of logistics and customer service. Outbound Schedulers coordinate outgoing shipments or calls, while Inbound Schedulers handle incoming deliveries or inquiries. Understanding these differences helps employers and candidates find the right fit for their needs.

More about Outbound Scheduler jobs

What job categories do people searching Outbound Scheduler jobs look for?

The top searched job categories for Outbound Scheduler jobs are:

Outbound Scheduler jobs near you
Infographic showing various Outbound Scheduler job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, 3% Contract, and 1% Nights. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Outbound Customer Care Representative

Air Conditioning Contractor

Knoxville, TN • On-site

$17 - $40/hr

Other

PTO

Re-posted 3 days ago

Job description

Outbound Customer Care Representative

All-Star Heating & Air Conditioning is one of Knoxville's fastest-growing residential HVAC companies, built on a reputation for exceptional service, responsiveness, and doing right by our customers. We are looking for a motivated, organized, and people-first Outbound Customer Care Representative to join our internal customer contact team and help us stay connected with the homeowners we've had the privilege of serving.

About the role: As our Outbound Customer Care Representative, you will be the proactive voice of All-Star — reaching out to our existing customer base to schedule seasonal tune-ups, renew maintenance agreements, follow up on open service inquiries, and ensure every homeowner feels taken care of between visits. This is not a cold-calling role. Every person you contact is already an All-Star customer. Your job is to strengthen those relationships, keep our schedule full, and surface opportunities for our service team.

What you'll do:

  • Make outbound calls daily to existing customers to schedule maintenance tune-ups and seasonal service visits
  • Reach out to customers with expiring or lapsed maintenance agreements and re-enroll them using a structured, consultative script
  • Contact customers who have aging systems (10+ years) to offer a complimentary diagnostic or priority scheduling opportunity
  • Log every call, outcome, and follow-up action accurately in our service software (SERA) to ensure nothing falls through the cracks
  • Coordinate with the office team to ensure scheduled appointments align with technician availability and routing
  • Track and report your weekly call activity: calls made, contacts reached, appointments set, and agreements enrolled
  • Represent the All-Star brand with professionalism, warmth, and a genuine desire to help homeowners

What we're looking for:

  • Minimum 1 year of outbound call center or telephone-based customer service experience required
  • Calling past customers
  • Exceptional organizational skills — you can manage a call list, track outcomes, prioritize follow-ups, and never let a lead go cold
  • Confident, clear, and friendly phone presence with the ability to build rapport quickly
  • Experience working with CRM or service management software; ability to learn new systems quickly
  • Comfortable working from scripts while also adapting naturally to each conversation
  • Strong attention to detail — accurate data entry and consistent note-taking are non-negotiable in this role
  • Self-motivated with the ability to maintain high call volume and positive energy throughout the day
  • Team-oriented and willing to collaborate closely with office staff, technicians, and the field supervisor
  • Prior experience in a home services, HVAC, or trades-adjacent industry is a plus but not required

What we offer:

  • Competitive hourly pay commensurate with experience
  • Performance bonus tied to appointments set and maintenance agreements enrolled
  • Paid time off and company holidays
  • A supportive, close-knit team environment where your work has a direct and visible impact
  • Opportunities for growth as the company scales — we promote from within

Compensation: $17.00 - $40.00 per hour

Apply