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Outbound Scheduler Jobs (NOW HIRING)

The Amynta Group

Outbound Sales Agent

Logan, UT · On-site

As a UTS Outbound Sales Associate with Amynta Group you will be responsible for contacting existing ... Flexible schedule * Full time employment 5 days per week COMPENSATION AND BENEFITS * Working in ...

PDP Group, Inc.

Outbound Sales Agent

Logan, UT

As a UTS Outbound Sales Associate with Amynta Group you will be responsible for contacting existing ... Flexible schedule * Full time employment 5 days per week COMPENSATION AND BENEFITS * Working in ...

Property Leads

Outbound Sales Rep | REMOTE U.S.

$40K - $50K/yr

OUTBOUND SALES REPRESENTATIVE We're hiring an ambitious Outbound Sales Rep to help grow our ... Schedule and hand off calls to closers or conduct demos depending on lead readiness * Document all ...

Monster Energy

Warehouse Scheduler

Rialto, CA · On-site

In the position of Scheduler, Warehouse you will be responsible for creating all inbound and outbound deliveries, updating appointment times. Maintain the daily schedule and communicate any changes ...

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Outbound Scheduler information

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How much do outbound scheduler jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for outbound scheduler in the United States is $21.47, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.32 per hour, depending on experience, location, and employer.

What are Outbound Schedulers?

Outbound Schedulers are professionals responsible for planning, organizing, and coordinating the shipment of goods from a company to its customers or distribution centers. They ensure that orders are scheduled and dispatched efficiently, often working closely with warehouse staff, drivers, and logistics providers. Their main goal is to optimize delivery routes, meet customer deadlines, and resolve any scheduling conflicts that may arise. Outbound Schedulers also monitor inventory levels and track outbound shipments to ensure timely and accurate deliveries.

What is the difference between Outbound Scheduler vs Inbound Scheduler?

AspectOutbound SchedulerInbound Scheduler
Primary FocusScheduling outbound shipments, deliveries, or callsManaging incoming shipments, calls, or customer inquiries
Work EnvironmentLogistics, transportation, or call center settingsCustomer service, warehouse, or logistics environments
Required SkillsScheduling software, communication, organizationCustomer service, scheduling, communication
Common CertificationsLogistics or supply chain certifications often preferredCustomer service or administrative certifications often preferred

Outbound Scheduler and Inbound Scheduler roles both involve scheduling but focus on different aspects of logistics and customer service. Outbound Schedulers coordinate outgoing shipments or calls, while Inbound Schedulers handle incoming deliveries or inquiries. Understanding these differences helps employers and candidates find the right fit for their needs.

What are some common challenges faced by an Outbound Scheduler and how can they be managed effectively?

Outbound Schedulers often encounter challenges such as last-minute order changes, tight deadlines, and coordination with multiple departments like warehousing and transportation. Effective communication and strong organizational skills are key to managing these challenges. Utilizing scheduling software and maintaining clear channels with drivers and warehouse staff can help prevent delays and ensure smooth operations. Proactively addressing potential conflicts and being adaptable to shifting priorities are also essential for success in this role.

What are the key skills and qualifications needed to thrive as an Outbound Scheduler, and why are they important?

To thrive as an Outbound Scheduler, you need strong organizational skills, attention to detail, and experience with logistics or dispatch operations, often supported by a high school diploma or equivalent. Familiarity with scheduling software, CRM systems, and Microsoft Office tools is typically required. Excellent communication, time management, and problem-solving abilities help you coordinate effectively with teams and customers. These skills ensure efficient scheduling, minimize errors, and support smooth operational workflows in dynamic environments.
More about Outbound Scheduler jobs
What job categories do people searching Outbound Scheduler jobs look for? The top searched job categories for Outbound Scheduler jobs are:
Outbound Scheduler jobs near you
Infographic showing various Outbound Scheduler job openings in the United States as of June 2026, with employment types broken down into 69% Full Time, 27% Part Time, 2% Temporary, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $44,663 per year, or $21.5 per hour.

Outbound Customer Service Representative

Xpress Trucking & Logistics, Inc.

Honolulu, HI

$24 - $26/hr

Other

Posted 2 days ago

Job description

Job Type
Full-time
Description
Job Summary:
The Outbound Customer Service Representative (CSR) is responsible for coordinating and executing outbound freight shipments for Xpress Trucking customers, with a primary focus on Eastbound Mainland, Guam, and Inter-Island (Neighbor Island) freight movements. This role serves as a key communication link between customers, warehouse operations, dispatch, carriers, and internal billing teams to ensure freight is processed accurately, shipped on time, and supported with complete documentation from pickup through final delivery.
The Outbound CSR is expected to deliver a high level of customer service while maintaining strong attention to detail, ensuring proper shipment setup, documentation accuracy, compliance, and timely issue resolution.
Requirements
Outbound Customer Service & Shipment Coordination (Eastbound, Guam, and Inter-Island):

  • Serve as the primary outbound CSR point-of-contact for assigned customer accounts and outbound freight activity.
  • Coordinate outbound freight shipments from start to finish, including Eastbound Mainland, Guam, and Inter-Island (Neighbor Island) movements.
  • Receive shipment requests and verify all shipping details including:
    • Shipper /consignee information
    • Commodity description
    • Piece count, weight, and dimensions
    • Service level requirements (standard, expedited, cold chain, etc.)
    • Required documentation and special handling instructions
  • Create and manage outbound shipment files and ensure freight is properly set up for movement.
  • Communicate shipping cutoffs, sailing schedules, and expected transit times to customers.
  • Coordinate with warehouse and dock teams to ensure outbound freight is:
    • Received and verified accurately
    • Properly labeled and staged for outbound loading
    • Loaded according to carrier requirements and safety standards
  • Prepare, review, and distribute required outbound shipping documentation as applicable, including:
    • Bills of Lading (BOL)
    • Booking confirmations and carrier paperwork
    • Manifests and supporting documents
    • Delivery receipts and shipping confirmations
    • Proof of Delivery (POD) documentation when available
  • Maintain a high level of professionalism and urgency in all customer communication via phone and email.
Communication & Cross-Department Coordination:
  • Work closely with:
    • Warehouse staff and leads
    • Inter-island operations group
    • Billing and accounting teams
    • Management and customer stakeholders
  • Escalate issues quickly when service is at risk (missed cutoff, capacity issues, documentation errors, damaged freight, etc.).
  • Participate in daily operational communication and contribute to improving workflow efficiency
Qualifications:
  • High school diploma or GED required (college coursework preferred).
  • 3+ years of experience in logistics, air freight, or transportation operations
  • Strong computer skills and ability to learn TMS systems quickly.
  • Excellent written and verbal communication skills.
  • Strong attention to detail, accuracy, and organization.
  • Ability to prioritize tasks and work under deadline pressure.

Physical Demands:
This position is primarily sedentary and requires the ability to perform clerical and administrative duties. The employee must be able to sit for extended periods of time, use a computer and telephone equipment for sustained periods, and perform repetitive hand and wrist motions (typing, data entry). The employee may occasionally be required to stand, walk, bend, reach, and lift or move office materials up to 10 pounds. Specific vision abilities required include close vision and the ability to adjust focus.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Salary Description
$$24.00 - $26.00 per hour

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