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Outbound Sales Development Representative Jobs (NOW HIRING)

As an Outbound Sales Development Representative (SDR), you make the first impression! You'll use ZoomInfo, LinkedIn Sales Navigator, Outreach, and Salesforce to identify, engage and qualify ...

As an Outbound Sales Development Representative (SDR), you make the first impression! You'll use ZoomInfo, LinkedIn Sales Navigator, Outreach, and Salesforce to identify, engage and qualify ...

We're looking for an Outbound Sales Development Representative to join the Monograph team in Phoenix, AZ. This role will be instrumental in powering Monograph's revenue engine. The Outbound Sales ...

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Outbound Sales Development Representative information

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How much do outbound sales development representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for outbound sales development representative in the United States is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $22.84 per hour, depending on experience, location, and employer.

What is an outbound sales development representative?

An Outbound Sales Development Representative (SDR) is a sales professional who focuses on proactively reaching out to potential customers to generate new business opportunities. Their main responsibilities include identifying and qualifying leads, making cold calls or sending emails, and setting appointments for account executives. Outbound SDRs play a crucial role in the early stages of the sales process by engaging prospects who may not yet be familiar with the company's products or services. They use various tools and strategies to build relationships and move leads through the sales funnel. This position requires strong communication, persistence, and resilience.

What are the key skills and qualifications needed to thrive as an outbound sales development representative?

To thrive as an Outbound Sales Development Representative, you need strong communication skills, a persuasive approach, and a basic understanding of sales processes, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems like Salesforce, sales engagement tools, and basic data analysis are typically required. Resilience, adaptability, and the ability to build rapport quickly are standout soft skills in this role. These skills are crucial for effectively generating leads, overcoming objections, and meeting sales targets in a competitive environment.

What are some common challenges faced by outbound sales development representatives, and how can they be overcome?

Outbound Sales Development Representatives often encounter challenges such as high rejection rates, difficulty in reaching decision-makers, and maintaining motivation during repetitive outreach tasks. Overcoming these obstacles involves developing resilience, utilizing effective sales scripts, and leveraging CRM tools to track progress and personalize outreach. Regular collaboration with the sales and marketing teams can also help refine messaging and share successful strategies, making the role both dynamic and growth-oriented.

What is the difference between Outbound Sales Development Representative vs Inbound Sales Development Representative?

AspectOutbound Sales Development RepresentativeInbound Sales Development Representative
Primary FocusProactively reaching out to potential clientsResponding to inbound inquiries from interested prospects
Lead GenerationCold calling, cold emailing, prospectingQualifying inbound leads from marketing efforts
Work EnvironmentActive outreach, outbound campaignsResponding to inbound inquiries, nurturing leads
Skills & CredentialsStrong communication, persistence, CRM proficiencyActive listening, relationship-building, CRM skills

While both roles involve qualifying sales leads, Outbound Sales Development Representatives focus on proactively reaching out to potential clients, whereas Inbound Sales Development Representatives respond to prospects who have initiated contact. Understanding these differences helps organizations assign the right responsibilities and candidates for each role.

Is outbound sales development representative an entry-level position?

Outbound sales development representatives (SDRs) are often considered entry-level roles that focus on prospecting, qualifying leads, and setting appointments for sales teams. These positions typically require strong communication skills and may offer on-the-job training, making them accessible to candidates with limited sales experience.

What cities are hiring for Outbound Sales Development Representative jobs?

Cities with the most Outbound Sales Development Representative job openings:

What are popular job titles related to Outbound Sales Development Representative jobs?

For Outbound Sales Development Representative jobs, the most frequently searched job titles are:

Infographic showing various Outbound Sales Development Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution, with an average salary of $47,498 per year, or $22.8 per hour.

Outbound Sales Development Representative

Austin, TX • On-site

Systemverse
IT Services • 11 - 50 employees

Full-time

Re-posted 11 days ago


Job description

Description
Outbound Sales Development Representative (MSP / IT Services)
We're a growing Managed Service Provider (MSP) looking for an Outbound Sales Development Representative (SDR) to generate new business opportunities for our managed IT services, cybersecurity, and cloud solutions. This role is focused on net-new logo acquisition through proactive outbound efforts and is ideal for someone who understands (or wants to specialize in) selling IT services to SMB and mid-market organizations.
You'll be the front line of our sales motion-opening doors, starting conversations, and qualifying prospects for long-term managed services relationships.
Location: Austin, TX - In Office
Employment Type: Full-Time
What We Offer
  • Competitive base salary plus commission and performance bonuses
  • Clear path to Account Executive or Senior Sales roles
  • Training on MSP offerings, common buyer objections, and consultative selling
  • Direct access to leadership and real influence on sales strategy
  • Flexible work environment and a team-first culture

Responsibilities
What We're Looking For
• Proactively prospect SMB and mid-market companies via cold calls, email, and LinkedIn
• Identify IT decision-makers (Owners, CEOs, COOs, IT Managers, Directors of Operations)
• Qualify prospects based on MSP-relevant criteria (environment size, pain points, compliance needs, contract readiness)
• Set discovery calls for Account Executives or technical leadership
Communicate the value of:
• Managed IT Services & Helpdesk
• Cybersecurity & Endpoint Protection
• Cloud Services (Microsoft 365, Azure, backups, DR)
• Compliance-driven IT (HIPAA, SOC 2, CJIS, nonprofit/government, etc.)
• Maintain clean, up-to-date activity tracking and pipeline notes in the CRM
• Collaborate with leadership to refine outbound messaging, vertical focus, and ideal client profile
• Consistently hit activity, meeting, and pipeline generation targets
Qualifications
What We're Looking For
• 1-3 years of outbound sales, SDR, or BDR experience (MSP, IT services, or SaaS preferred)
• Comfortable with cold calling and objection handling
• Strong ability to translate technical services into business outcomes (risk reduction, uptime, scalability, cost control)
• Organized, self-directed, and metrics-driven
• Experience working CRM-driven sales processes
• Coachable mindset with a desire to grow into a full-cycle sales role
Nice to Have
• Prior experience selling managed services or recurring revenue contracts
• Familiarity with MSP pricing models (per-user, per-device, bundled offerings)
• Understanding of common SMB IT pain points: security gaps, unreliable vendors, aging infrastructure
• Experience selling into regulated or compliance-heavy industries