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Outbound Operations Manager Jobs in Toronto, ON (NOW HIRING)

Approximately 40% of time will be spent on outbound prospecting, 30% on inbound inquiry conversion ... Team Collaboration: o Collaborate with cross-functional teams, including operations, logistics, and ...

Sales Operations Associate

Toronto, ON · On-site

CA$47K - CA$69K/yr

The ideal candidate possesses a solid understanding of B2B marketing automation, CRM, and sales ... Support regional marketing teams with their execution of outbound marketing campaigns * Analyze ...

Sales Operations Associate

Toronto, ON · On-site

CA$47K - CA$69K/yr

The ideal candidate possesses a solid understanding of B2B marketing automation, CRM, and sales ... Support regional marketing teams with their execution of outbound marketing campaigns * Analyze ...

Manage inbound and outbound sales execution, optimising conversion rates across the funnel ... Collaborate with Operations and Customer Success teams to ensure smooth onboarding of new clients.

Build and own the operational backbone of the commercial motion, including CRM hygiene, pipeline reporting, outbound infrastructure, and dashboards that track conversion rates, outreach effectiveness ...

... outbound prospecting and inbound inquiry conversion to achieve activations. WHAT YOU'LL BE DOING ... Team Collaboration: o Collaborate with cross-functional teams, including operations, logistics, and ...

Build and own the operational backbone of the commercial motion, including CRM hygiene, pipeline reporting, outbound infrastructure, and dashboards that track conversion rates, outreach effectiveness ...

... Operations group located at our Hamilton, Ontario branch. The Branch Manager Trainee ... Conduct outbound calls to existing and lost customer accounts. * Maintain sales programs within ...

Showing results 41-60

Outbound Operations Manager information

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While it can be a well-paying position, salaries are generally aligned with managerial responsibilities and industry standards.

What are popular job titles related to Outbound Operations Manager jobs in Toronto, ON?

For Outbound Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:

What cities near Toronto, ON are hiring for Outbound Operations Manager jobs?

Cities near Toronto, ON with the most Outbound Operations Manager job openings:

Infographic showing various Outbound Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Territory Sales Manager

WillScot

Gormley, ON

CA$80K - CA$140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


WillScot rating

7.4

Company rating: 7.4 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

296th of 545 rated manufacturers


Job description

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here.  
As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative exible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. 

ABOUT THE JOB:

The Territory Sales Manager is responsible for maximizing the share of territory through high volume outbound prospecting and inbound inquiry conversion to achieve activations.

WHAT YOU'LL BE DOING:

Sales Growth:
   Develop and execute a strategic sales plan to achieve and exceed sales targets for Containers, Ground Level Offices, Singlewide Modular Structures, Complex Modular Structures (in certain markets) and value-added products. 
   Approximately 40% of time will be spent on outbound prospecting, 30% on inbound inquiry conversion, and the balance on account development and in-person prospecting or customer visits
   Identify and prioritize potential customers, industries, and market segments to pursue for business development.
   Maintain a robust sales pipeline and consistently work towards converting leads into successful sales.
   Pursue a high volume of top project and transactional opportunities while offering turnkey space solutions and value added products. 
Customer Relationship Management:
   Build and maintain strong, long-lasting customer relationships through regular communication, site visits, and exceptional customer service.
   Understand customer needs, provide product recommendations, and address inquiries or concerns promptly.
   Collaborate with customers to create tailored solutions that meet their specific container and modular structure requirements.
   Utilize SalesForce CRM system to track performance and manage customers collaboratively
Market Analysis:
   Stay up-to-date with industry trends, market conditions, and competitor activities within the territory.
   Conduct market research and analysis to identify potential opportunities for growth and differentiation.
   Provide feedback to the management team on market insights and customer feedback.
Quoting and Pricing:
   Employ a consultative selling approach where appropriate to maximize pricing and monthly lease rates.
   Prepare accurate and competitive price quotes for potential customers.
   Negotiate terms and conditions of sales agreements to ensure mutually beneficial outcomes.
   Collaborate with internal teams to ensure seamless order processing and delivery.
Reporting and Documentation:
   Maintain detailed records of sales activities, customer interactions, and sales forecasts using CRM software.
   Generate regular reports on sales performance, market trends, and competitor activity for management review.
   Meet daily/weekly expectations on leading indicators to meet trifecta goals.
Team Collaboration:
o    Collaborate with cross-functional teams, including operations, logistics, and customer support, to ensure customer satisfaction and successful project execution.
   Provide guidance and support to colleagues when needed to achieve common sales objectives.
Additional Duties and Functions as assigned

EDUCATION AND QUALIFICATIONS:

Required Education and Experience: 
   High school degree, GED or applicable experience; college degree preferred.
   1 year of outbound prospecting experience OR 1 year experience at WSMM
   Willingness and ability to travel 10%-20% to conduct field visits with important customers (little to no overnight travel).

Required Skills and Abilities: 
Experience in high-volume, transactional sales cycle and leasing.
Possess mindset of consultative, solution selling approach
Experience with strategic account management and development.
Demonstrated high level and professional communication (written and verbal).
High degree of comfort presenting at all levels of an organization (from construction site to boardroom).
High level proficiency with Microsoft Office Suite including virtual meeting platforms such as Zoom, Teams, etc.


Physical Requirements:
Ability to sit, stand, walk, etc., for office environment; ability to be on phones majority of business day.


Work Environment: 
This is an in office role; not hybrid.

The annual total compensation for this position is typically between $80,000 to $140,000 including commission. There is no cap in variable incentive earning opportunities.


This posting is for a(n) Existing Position.
Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed. 
Base Wage Range:$45,800.00-$61,900.00  
Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission.  
All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be foundhere. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs.
We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply. 


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