Outbound Operations Manager Jobs in Toronto, ON (NOW HIRING)

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Manager, Transportation Operations

This is an on-site role #LI-Onsite

The Manager, Transportation Operations, is responsible for overseeing and optimizing the organization's inbound and outbound transportation. This role leads the development and implementation of transportation strategies, drives process improvements, and manages a team that is critical in ensuring delivery of efficient and cost-effective transportation solutions while maintaining high service levels in support of the organization's supply chain and wholesale operations.

If you thrive in a fast-paced environment, enjoy solving complex logistical challenges, and are motivated by the opportunity to make a tangible impact-then this is the role for you!

About the Role

Inbound and Outbound Operations Oversight - 40%

• Oversee daily inbound and outbound transportation operations, ensuring timely and efficient movement of goods
• Develop and implement strategies to optimize transportation routes, modes, and carriers
• Manage relationships with carriers, negotiating contracts and service level agreements
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
• Collaborate with cross-functional teams to align transportation operations with overall supply chain goals
• Ensure compliance with all relevant transportation regulations and safety standard

Transportation Strategy and Process Improvement - 25%

• Develop and implement mid and long-term transportation strategies aligned with the organization's Future State Modernization (FSM) program
• Identify and implement process improvements by analyzing freight patterns and identifying opportunities for enhancing efficiency, reducing costs, and improving service levels
• Lead continuous improvement initiatives, including Lean and Six Sigma methodologies
• Evaluate and implement new technologies and systems to support transportation operations
• Conduct regular audits of transportation processes and implement corrective actions as needed
• Manage and maintain standardized processes, SOPs, reports, and digital tools (e.g., SharePoint, department drives) to support operational needs.
• Participate in RFP development, contract onboarding, and vendor performance evaluations.

Team Leadership and Development - 20%

• Develop and implement mid and long-term transportation strategies aligned with the organization's Future State Modernization (FSM) program
• Identify and implement process improvements by analyzing freight patterns and identifying opportunities for enhancing efficiency, reducing costs, and improving service levels
• Lead continuous improvement initiatives, including Lean and Six Sigma methodologies
• Evaluate and implement new technologies and systems to support transportation operations
• Conduct regular audits of transportation processes and implement corrective actions as needed
• Manage and maintain standardized processes, SOPs, reports, and digital tools (e.g., SharePoint, department drives) to support operational needs.
• Participate in RFP development, contract onboarding, and vendor performance evaluations.
• Manage, coach, and develop a team of 10 Operations Analysts, Transportation
• Set clear performance expectations and conduct regular performance reviews
• Foster a culture of continuous learning and improvement within the team
• Collaborate with HR to recruit, train, and retain top talent in transportation operations
• Ensure team members are up-to-date with industry trends and best practices

Reporting, Projects, and Administrative Duties - 15%

• Prepare and present operational reports, performance dashboards, and ad hoc analyses on transportation performance to senior leadership
• Manage transportation-related projects, including budget planning and resource allocation
• Participate in cross-functional projects related to supply chain and wholesale operations
• Develop and maintain transportation policies and procedures
• Manage the transportation budget, including cost analysis and forecasting

About You

• Experience with SAP, routing systems, and transportation software
• 10+ years of experience in transportation management or logistics
• 5+ years of experience in a leadership role managing teams
• Experience in alcohol distribution or related industry
• Knowledge of freight payment and claims processes
• Professional Logistics (P.Log), CITT, PMP designation, CSCP (Certified Supply Chain Professional) is an asset

We offer a comprehensive suite of benefits including:

• Health/Dental Benefits
• Access to an Employee & Family Assistance Program
• a Defined Benefit Pension
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO...

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

Please submit your resume via Workday by 11:59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application. When you click "Apply with LinkedIn" you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.

If you have any questions concerning the LCBO's collection and use of personal information, please contact the Freedom of Information and Privacy Office.

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The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.