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Outbound Operations Manager Jobs in Windsor, ON (NOW HIRING)

Manulife

Disability Case Manager

Windsor, ON · Hybrid

Candidates must be able to work from this location on a regular basis and meet the operational ... Comfortable managing frequent inbound and outbound telephone interactions. * Strong organizational ...

Keyloop

New Business Account Executive

Windsor, ON · On-site

Outbound activity into target automotive accounts, including dealer principal, general manager ... Discovery meetings completed with dealership leadership to uncover operational pain points, current ...

Zekelman

Load Planner/Builder

Harrow, ON

CA$55K - CA$63K/yr

Build and coordinate outbound shipment loads to optimize transportation efficiency, inventory flow ... Contribute to continuous process improvements that enhance logistics performance and operational ...

All JobsOutbound Operations JobsOutbound Operations Manager JobsOutbound Operations Manager Jobs in Windsor, ON

Outbound Operations Manager information

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While salaries can be high, they generally depend on the size of the company and the complexity of operations.

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.
What are popular job titles related to Outbound Operations Manager jobs in Windsor, ON? For Outbound Operations Manager jobs in Windsor, ON, the most frequently searched job titles are:
What job categories do people searching Outbound Operations Manager jobs in Windsor, ON look for? The top searched job categories for Outbound Operations Manager jobs in Windsor, ON are:
What cities near Windsor, ON are hiring for Outbound Operations Manager jobs? Cities near Windsor, ON with the most Outbound Operations Manager job openings:
Outbound Operations Manager jobs near you
Infographic showing various Outbound Operations Manager job openings in Windsor, ON as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Manager, Logistics (Administration and Systems)

Zekelman

Harrow, ON

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

You may not know our name, but you know our products. What we make is part the places where we live, work and play - all day, everyday.

Zekelman is a family of companies - 100% domestic manufacturers - with a legacy dating back to 1877. We're proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.

We believe in what we build and what we build, builds the world around us. Hospitals, hotels, schools, bridges, airports and more.

Come build a career you believe in.

About the Role

As the Logistics Manager (Administration and Systems) at Zekelman Industries, you will play a key role in leading the administrative functions of the Logistics department while driving the continued growth and optimization of the company's Transportation Management System (TMS). This position requires strong analytical, organizational, and leadership skills, offering the opportunity to improve logistics operations, enhance reporting capabilities, and leverage emerging technologies to support business growth.

You will collaborate closely with Logistics, Finance, Information Technology, third-party software developers, carriers, and cross-functional teams to ensure efficient transportation processes, accurate reporting, and seamless system integration. This is a full-time, onsite role located in Harrow, ON, reporting to the

Senior Director of Logistics.

This role is perfect for someone who thrives in a fast-paced environment, enjoys solving complex logistical challenges, and is passionate about process improvement, technology, and operational excellence.

What You'll Do

  • Manage the carrier onboarding process, including carrier vetting, contract administration, rate agreements, insurance requirements, and training for all Zekelman facilities.

  • Develop, maintain, and analyze departmental reporting, including freight budgets, monthly and quarterly KPIs, carrier performance scorecards, and ad hoc reporting.

  • Manage freight payment processes through the Transportation Management System while coordinating with Finance to ensure timely and accurate payment processing.

  • Develop standardized reports that provide Logistics Managers with ongoing visibility into freight costs, carrier performance, and key operational metrics.

  • Lead the maintenance, enhancement, troubleshooting, training, and strategic development of the Transportation Management System (TMS).

  • Coordinate system enhancements and upgrades with third-party software development partners.

  • Drive continuous improvement of the Transportation Management System by leveraging AI technologies and future automation opportunities.

  • Oversee the Atlas Load Build Team, ensuring outbound shipments are accurately created and managed within SAP and customer portals.

  • Support logistics integration activities for newly acquired businesses, including carrier onboarding, contract negotiations, system implementation, and employee and carrier training.

  • Collaborate with cross-functional teams to identify opportunities that improve logistics efficiency, reporting capabilities, and customer service.

  • Lead and promote healthy and safe work practices as required by regulatory agencies and Company policy.

  • Perform other duties as assigned.

Who You Are

  • Degree or diploma from an accredited post-secondary institution.

  • Previous experience in logistics, transportation, or supply chain management preferred.

  • Experience working with Transportation Management Systems (TMS) preferred.

  • Experience utilizing AI technologies or automation tools preferred.

  • Strong analytical skills with exceptional attention to detail.

  • Excellent verbal and written communication skills.

  • Outstanding organizational, time management, and multitasking abilities.

  • Ability to manage competing priorities in a fast-paced environment.

  • Strong problem-solving skills and ability to work independently while collaborating effectively with cross-functional teams.

  • Experience with SAP or related enterprise systems is an asset.

  • Ability and willingness to travel as needed for training and business support.

What You'll Get

Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits. In addition, we have an amazing tuition assistance program, a bonus plan, a retirement savings program, and many additional employee benefits.

  • Competitive Compensation

  • Bonus Plan & Profit-Sharing Opportunities

  • Retirement Savings Program

  • Comprehensive Health, Dental & Vision Insurance

  • Tuition Assistance Program

  • Paid Vacation & Holidays

  • Employee Recognition Programs

Compensation for this role is $89,000 - $100,000 CAD plus 10% bonus.

Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits.In addition, we have an amazing tuition assistance program, a bonus plan, an RRSP plan with a generous company match, immediate vesting, and much more.

M/F/D/V

We are Zekelman Industries.

We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers.

We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.

Apply