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Outbound Operations Manager Jobs in Topeka, KS (NOW HIRING)

Home Depot

DC ASST GEN MANAGER

Topeka, KS · On-site

The DC Assistant General Manager is responsible for the supervision of a large team of DC Operations Managers in the Inbound, Warehouse, Outbound and Office Operations. The DC AGM works with the ...

defi AUTO LLC

Customer Service Specialist

Topeka, KS · On-site

$20/hr

... time-to-market, streamline operations, and customer lending processes with proven, scalable ... for managing a high volume of inbound and outbound calls, helping customers understand their ...

Accendra Health

Branch Coordinator - Telework

Topeka, KS · On-site

$17.64 - $20/hr

... daily operations of the Branch Office and Branch Manager(s). This role is eligible for ... Perform initial outbound calls, faxes, SMS texting to patients and referrals on receipt of orders.

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Outbound Operations Manager information

See Topeka, KS salary details

$29.6K

$69.3K

$127.5K

How much do outbound operations manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for outbound operations manager in Topeka, KS is $69,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,400.00 and $85,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an outbound operations manager, and why are they important?

To thrive as an Outbound Operations Manager, you need expertise in supply chain management, logistics, and team leadership, typically supported by a bachelor’s degree in business, logistics, or a related field. Familiarity with warehouse management systems (WMS), ERP software, and inventory tracking tools is essential. Strong organizational, communication, and problem-solving skills help you effectively coordinate teams and manage shifting priorities. These skills and qualifications ensure efficient outbound processes, accurate order fulfillment, and high customer satisfaction in a fast-paced environment.

What is the difference between Outbound Operations Manager vs Logistics Coordinator?

AspectOutbound Operations ManagerLogistics Coordinator
CredentialsExperience in supply chain, logistics, or operations; relevant certificationsSimilar credentials, often with logistics or supply chain certifications
Work EnvironmentOversees outbound shipping, warehouse, and distribution teamsCoordinates shipments, tracks deliveries, and manages documentation
Employer & IndustryRetail, manufacturing, distribution companiesLogistics firms, warehouses, e-commerce companies

The Outbound Operations Manager focuses on managing the entire outbound logistics process, including team supervision and strategy. In contrast, the Logistics Coordinator handles day-to-day shipment coordination and documentation. Both roles require logistics knowledge and often overlap in skills, but the manager has broader responsibilities and leadership duties.

What are some common challenges faced by outbound operations managers, and how can they be addressed?

Outbound Operations Managers often encounter challenges such as coordinating logistics to meet tight shipping deadlines, managing inventory accuracy, and ensuring effective communication across teams. To address these, it's important to implement robust tracking systems, foster close collaboration with warehouse staff and carriers, and utilize data-driven approaches for process improvement. Regular team meetings and continuous training can also help maintain high performance and adaptability in a fast-paced distribution environment.

Is an outbound operations manager a high paying job?

An outbound operations manager typically earns a competitive salary that varies based on industry, experience, and location. The role often involves overseeing logistics, team management, and process optimization, which are valued skills in supply chain and logistics sectors. While salaries can be high, they generally depend on the size of the company and the complexity of operations.

What does an outbound operations manager do?

An Outbound Operations Manager oversees the processes involved in shipping products out of a warehouse or distribution center to customers or retailers. They are responsible for managing teams, coordinating logistics, ensuring timely and accurate order fulfillment, and optimizing shipping procedures. Their role also includes monitoring performance metrics, maintaining inventory accuracy, and collaborating with other departments to improve operational efficiency. This position is vital for ensuring customer satisfaction and streamlining the supply chain.
What are popular job titles related to Outbound Operations Manager jobs in Topeka, KS? For Outbound Operations Manager jobs in Topeka, KS, the most frequently searched job titles are:
What job categories do people searching Outbound Operations Manager jobs in Topeka, KS look for? The top searched job categories for Outbound Operations Manager jobs in Topeka, KS are:
Outbound Operations Manager jobs near you
Infographic showing various Outbound Operations Manager job openings in Topeka, KS as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $69,347 per year, or $33.3 per hour.

Logistics Operations Manager

Custom Wood Products

Saint Marys, KS • On-site

Other

Re-posted 6 days ago

Job description

The Logistics Operations Manager leads the shipping, receiving, and transportation functions at our Kansas facility. This is a leadership-focused role - responsible for coaching, guiding, and managing a team to deliver high-quality service and communication across departments and to customers. While not responsible for product quality control, this leader plays a key role in ensuring only complete and ready product is shipped, in close partnership with our quality team.
This role emphasizes process discipline, people leadership, and a customer-first mindset. The Logistics Operations Manager is accountable for ensuring logistics staff follow procedures with precision, communicate clearly with internal and external stakeholders, and represent our brand with professionalism.
Reports to: Director of Kansas Operations
Responsibilities:
Team & Process Leadership:
  • Lead and coach the shipping and receiving team to ensure all logistics processes are followed accurately and consistently.
  • Focus on managing the team - having a clear knowledge of but not doing the administrative or operational tasks directly.
  • Ensure all logistics staff understand their roles, meet performance expectations, and are coached regularly for improvement.
  • Foster a culture of ownership, discipline, and accountability within the department.
  • Champion clear and empathetic communication with customers, especially around delivery coordination, delays, or special requests.
  • Work closely with the finance department to ensure inbound and outbound documentation (e.g., packing lists, truck event billables and credits) is accurately captured and shared.

Logistics & Transportation Operations:
  • Coordinate inbound and outbound shipments to ensure timely, efficient delivery of goods.
  • Manage a team of employee drivers responsible for local and out-of-state deliveries.
  • Ensure all drivers maintain up-to-date licensing and credentials and follow DOT and company safety policies.
  • Create and reinforce standard processes for staging, loading, and routing to ensure consistency.
  • Maintain strong internal communication with customer service, project management, sales, and production to anticipate and resolve delivery-related issues.

Customer Experience & Brand Representation:
  • Set expectations and coach drivers to act as professional brand ambassadors when delivering to customers.
  • Embody our "On time - every time" mantra.
  • Prioritize clean, safe, and professional fleet appearance and behavior in the field.
  • Advocate for a servant-leadership mindset across the logistics team, especially in how they support customers and coworkers.
  • Resolve scheduling conflicts or customer challenges with empathy and professionalism.

Cross-Functional Collaboration & Communication:
  • Partner closely with the Quality Control team to ensure only complete and acceptable product is shipped.
  • Facilitate prompt resolution when product quality concerns impact shipping readiness.
  • Serve as a key communication bridge between logistics and other departments to avoid miscommunication or delays.
  • Contribute to company-wide process improvement efforts, using data and metrics to drive decisions.

Fleet & Resource Oversight:
  • Make recommendations on vehicle utilization, including lease vs. own decisions based on cost and operational needs.
  • Ensure maintenance and inspection schedules are followed for all vehicles.
  • Maintain relationships with service vendors and logistics partners.
  • Troubleshoot with urgency all on-the-road breakdowns to minimize impact to drivers and customers.
  • Seek backhaul or routing opportunities to optimize efficiency and reduce costs.

  • Bachelor's degree in logistics, supply chain management, business administration, or related field preferred.
  • Proven experience managing logistics and transportation teams, preferably in a manufacturing environment.
  • Demonstrated ability to lead, coach, and develop teams without becoming the primary "doer."
  • Strong interpersonal skills with the ability to communicate clearly and empathetically with internal teams and customers.
  • Familiarity with ERP systems and logistics tools; ability to drive process consistency using software systems.
  • Strong organizational, analytical, and problem-solving skills.
  • Knowledge of transportation regulations and DOT safety standards.
  • Passion for delivering excellent service and upholding company values.

Join a Culture of Ownership and Excellence:
At Custom Wood Products, we follow the principles of the Great Game of Business, where every team member plays a vital role in our collective success. We are committed to transparency, collaboration, and continuous improvement. If you are a proactive leader who thrives on empowering others and driving excellence, we invite you to be part of our journey.
Equal Opportunity Employer

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