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Outbound Calling Jobs in Tennessee (NOW HIRING)

Blue Diamond Attachments

Be Seen First

Business Development Specialist

Knoxville, TN · On-site

$60K - $70K/yr

The formal job requirements also emphasize confident communication, high-volume outbound calling, resilience, and CRM discipline. Why Blue Diamond? Blue Diamond Attachments is a leading North ...

BCforward

Call Center Agent

Knoxville, TN

$14.25 - $18.75/hr

They will also process mailed opt-out information that has been scanned into a document management system and there may be some outbound calling if opt-out information rec'd in the mail center is ...

Integrated Resources INC

Pharmacy Technician

Chattanooga, TN · On-site

$16 - $19.25/hr

The Outreach Pharmacy Specialist is responsible for outbound calling to members, providers and pharmacies in an effort to improve HEDIS metrics. The Pharmacy Specialists will be responsible for ...

Simmons Bank

Relationship Banker II

Nashville, TN

$17.75 - $23.50/hr

Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking ...

Simmons Bank

Relationship Banker II

Franklin, TN

$18.25 - $24/hr

Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking ...

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All JobsOutbound Calling JobsOutbound Calling Jobs in Tennessee

Outbound Calling information

See Tennessee salary details

$8

$13

$17

How much do outbound calling jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for outbound calling in Tennessee is $13.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $13.94 per hour, depending on experience, location, and employer.

What is outbound calling?

Outbound calling refers to the process where a company or its representatives initiate calls to potential or existing customers. The purpose of these calls can range from sales, lead generation, customer surveys, appointment setting, to customer follow-ups. Outbound calling is commonly used in telemarketing and customer service industries. It requires strong communication skills, knowledge of the company's products or services, and the ability to handle rejection. Outbound callers often follow scripts but must also be adaptable to respond to customer needs.

What are the key skills and qualifications needed to thrive as an outbound calling representative?

To thrive as an Outbound Calling Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and call scripting tools is typically required. Persistence, active listening, and resilience help individuals excel in handling objections and building rapport. These skills are essential for achieving sales targets, maintaining customer engagement, and representing the company professionally.

What are some common challenges faced in an outbound calling role, and how can they be managed effectively?

Outbound calling professionals often encounter challenges such as handling rejection, maintaining motivation during repetitive tasks, and achieving call targets. To manage these effectively, it's important to develop strong communication skills, resilience, and time management techniques. Many companies offer training, scripts, and support from team leaders to help callers stay confident and focused. Regular feedback sessions and team meetings also provide opportunities to share strategies and celebrate successes, fostering a supportive work environment.

What is the difference between Outbound Calling vs Telemarketing?

AspectOutbound CallingTelemarketing
Primary FocusMaking calls to potential or existing customers to promote products or servicesPromoting products/services via calls, often with sales or lead generation goals
Work EnvironmentCall centers, remote, or office settingsCall centers, remote, or office settings
Required SkillsCommunication, persuasion, customer serviceCommunication, persuasion, sales techniques
Common UsageSales, customer outreach, lead generationSales, market research, product promotion

Outbound Calling and Telemarketing both involve making calls to customers, but outbound calling is broader, encompassing various outreach efforts, while telemarketing specifically focuses on sales and promotional calls. Understanding these differences helps in choosing the right role for your skills and career goals.

What are popular job titles related to Outbound Calling jobs in Tennessee?

For Outbound Calling jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Outbound Calling jobs in Tennessee look for?

The top searched job categories for Outbound Calling jobs in Tennessee are:

Outbound Calling jobs near you
Infographic showing various Outbound Calling job openings in Tennessee as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 39% Physical, and 61% Remote job distribution, with an average salary of $28,665 per year, or $13.8 per hour.

Customer Service Representative - Nashville

Hiller Plumbing

Nashville, TN • On-site

$16 - $20/hr

Other

Re-posted 18 days ago

Job description

Customer Service Representative

The Customer Service Representative is responsible for delivering exceptional customer service that reflects Hiller's values and commitment to excellence. This role ensures that every customer interaction exceeds expectations and creates a positive and lasting impression of the company.

Job Responsibilities:

Respond to incoming customer calls with courtesy, offering appointment windows and requested lead times.

Engage in outbound calling to secure the appropriate amount of scheduled calls and club memberships required for a successful service operation.

Follows Customer Care "Call Script" for quality and efficient responses to customers.

Maintain required daily call counts to meet daily, weekly and monthly quotas.

Maintain complete, accurate and updated information in the customer database.

Ensure "Club Memberships" are renewed and preventative maintenance appointments are scheduled for technicians.

Work with Dispatch to schedule service calls and debrief technicians with accurate customer information.

Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently.

Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained.

Perform other duties as assigned.

Requirements:

A High School diploma or general education degree (GED) required

$16 - $20 an hour

Apply