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Outbound Calling Jobs in Tennessee (NOW HIRING)

Inbound and outbound calling to schedule new appointments * Client policy reviews and new enrollments * Servicing requested benefits for clients * Organizing and managing daily workflow and processes ...

Inbound and outbound calling to schedule new appointments * Client policy reviews and new enrollments * Servicing requested benefits for clients * Organizing and managing daily workflow and processes ...

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The formal job requirements also emphasize confident communication, high-volume outbound calling, resilience, and CRM discipline. Why Blue Diamond? Blue Diamond Attachments is a leading North ...

New

Call Center Agent

Knoxville, TN

$14.25 - $18.75/hr

They will also process mailed opt-out information that has been scanned into a document management system and there may be some outbound calling if opt-out information rec'd in the mail center is ...

Relationship Banker II

Jackson, TN

$17.50 - $23/hr

Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking ...

Relationship Banker II

Memphis, TN ยท On-site

$18 - $23.50/hr

Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking ...

Relationship Banker II

Franklin, TN

$18.25 - $24/hr

Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking ...

Drive the growth of Small Business expertise through branch routines of face-to-face appointments with clients, outbound calling, and prospecting as well as the growth of Mass Affluent through face ...

Relationship Banker I

Lexington, TN ยท On-site

$14.25 - $18.50/hr

Relationship Bankers will be experts in marketing Simmons solutions to our existing customer base and prospects through daily interactions, outbound calling efforts, business visits, networking ...

Showing results 41-60

Outbound Calling information

See Tennessee salary details

$8

$13

$17

How much do outbound calling jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for outbound calling in Tennessee is $13.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $13.94 per hour, depending on experience, location, and employer.

What is outbound calling?

Outbound calling refers to the process where a company or its representatives initiate calls to potential or existing customers. The purpose of these calls can range from sales, lead generation, customer surveys, appointment setting, to customer follow-ups. Outbound calling is commonly used in telemarketing and customer service industries. It requires strong communication skills, knowledge of the company's products or services, and the ability to handle rejection. Outbound callers often follow scripts but must also be adaptable to respond to customer needs.

What are the key skills and qualifications needed to thrive as an outbound calling representative?

To thrive as an Outbound Calling Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and call scripting tools is typically required. Persistence, active listening, and resilience help individuals excel in handling objections and building rapport. These skills are essential for achieving sales targets, maintaining customer engagement, and representing the company professionally.

What are some common challenges faced in an outbound calling role, and how can they be managed effectively?

Outbound calling professionals often encounter challenges such as handling rejection, maintaining motivation during repetitive tasks, and achieving call targets. To manage these effectively, it's important to develop strong communication skills, resilience, and time management techniques. Many companies offer training, scripts, and support from team leaders to help callers stay confident and focused. Regular feedback sessions and team meetings also provide opportunities to share strategies and celebrate successes, fostering a supportive work environment.

What is the difference between Outbound Calling vs Telemarketing?

AspectOutbound CallingTelemarketing
Primary FocusMaking calls to potential or existing customers to promote products or servicesPromoting products/services via calls, often with sales or lead generation goals
Work EnvironmentCall centers, remote, or office settingsCall centers, remote, or office settings
Required SkillsCommunication, persuasion, customer serviceCommunication, persuasion, sales techniques
Common UsageSales, customer outreach, lead generationSales, market research, product promotion

Outbound Calling and Telemarketing both involve making calls to customers, but outbound calling is broader, encompassing various outreach efforts, while telemarketing specifically focuses on sales and promotional calls. Understanding these differences helps in choosing the right role for your skills and career goals.

Infographic showing various Outbound Calling job openings in Tennessee as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 39% Physical, and 61% Remote job distribution, with an average salary of $28,665 per year, or $13.8 per hour.

Customer Service Sales Representative

Zuzick & Associates

Chattanooga, TN โ€ข On-site

Full-time

Re-posted 27 days ago


Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k