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Outbound Calling Jobs in Tennessee (NOW HIRING)

Toyota/Lexus of Knoxville

Toyota Service BDC

Knoxville, TN · On-site

$14.25 - $19/hr

Outbound calling to confirm service appointments * Outbound calling to schedule a new recall or service campaign * Check on parts inventory for job being schedule whether it is a recall or service ...

Toyota/Lexus of Knoxville

Toyota Service BDC

Knoxville, TN · On-site

$14.25 - $19/hr

Outbound calling to confirm service appointments * Outbound calling to schedule a new recall or service campaign * Check on parts inventory for job being schedule whether it is a recall or service ...

Anserfone

Call Center Agent

Memphis, TN · On-site

$16/hr

We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training. What You'll Do:Handle incoming calls with a warm, helpful ...

Anserfone

Part-Time Call Center Agent

Memphis, TN · On-site

$16/hr

We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training. What You'll Do: * Handle incoming calls with a warm, helpful ...

Hometown Plumbing Inc

Lead Coordinator

Johnson City, TN · On-site

$12 - $15/hr

Previous outbound calling, inside sales, lead generation, or customer retention experience preferred * Comfortable making a high volume of outbound calls each day * Strong communication and ...

WESBANCO

Customer Service Advisor I

Chattanooga, TN · On-site

Executes consistent, outbound calling activities inside the banking center by utilizing customer lists. Promotes bank products consistently and makes appropriate business line referrals as defined by ...

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All JobsOutbound Calling JobsOutbound Calling Jobs in Tennessee

Outbound Calling information

See Tennessee salary details

$8

$13

$17

How much do outbound calling jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for outbound calling in Tennessee is $13.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $13.94 per hour, depending on experience, location, and employer.

What is outbound calling?

Outbound calling refers to the process where a company or its representatives initiate calls to potential or existing customers. The purpose of these calls can range from sales, lead generation, customer surveys, appointment setting, to customer follow-ups. Outbound calling is commonly used in telemarketing and customer service industries. It requires strong communication skills, knowledge of the company's products or services, and the ability to handle rejection. Outbound callers often follow scripts but must also be adaptable to respond to customer needs.

What are the key skills and qualifications needed to thrive as an outbound calling representative?

To thrive as an Outbound Calling Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and call scripting tools is typically required. Persistence, active listening, and resilience help individuals excel in handling objections and building rapport. These skills are essential for achieving sales targets, maintaining customer engagement, and representing the company professionally.

What are some common challenges faced in an outbound calling role, and how can they be managed effectively?

Outbound calling professionals often encounter challenges such as handling rejection, maintaining motivation during repetitive tasks, and achieving call targets. To manage these effectively, it's important to develop strong communication skills, resilience, and time management techniques. Many companies offer training, scripts, and support from team leaders to help callers stay confident and focused. Regular feedback sessions and team meetings also provide opportunities to share strategies and celebrate successes, fostering a supportive work environment.

What is the difference between Outbound Calling vs Telemarketing?

AspectOutbound CallingTelemarketing
Primary FocusMaking calls to potential or existing customers to promote products or servicesPromoting products/services via calls, often with sales or lead generation goals
Work EnvironmentCall centers, remote, or office settingsCall centers, remote, or office settings
Required SkillsCommunication, persuasion, customer serviceCommunication, persuasion, sales techniques
Common UsageSales, customer outreach, lead generationSales, market research, product promotion

Outbound Calling and Telemarketing both involve making calls to customers, but outbound calling is broader, encompassing various outreach efforts, while telemarketing specifically focuses on sales and promotional calls. Understanding these differences helps in choosing the right role for your skills and career goals.

What are popular job titles related to Outbound Calling jobs in Tennessee?

For Outbound Calling jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Outbound Calling jobs in Tennessee look for?

The top searched job categories for Outbound Calling jobs in Tennessee are:

Outbound Calling jobs near you
Infographic showing various Outbound Calling job openings in Tennessee as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 39% Physical, and 61% Remote job distribution, with an average salary of $28,665 per year, or $13.8 per hour.

Toyota Service BDC

Toyota/Lexus of Knoxville

Knoxville, TN • On-site

$14.25 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Toyota Service Business Development Center is looking for a team member that can continually demonstrate professional and inter-personal skills with customers, vendors and co-workers which ultimately results in high customer satisfaction that can produce an environment of support and achieving goals together as a team with the ability to maintain a positive and cooperative atmosphere. Skills to problem solve in complex, real world or ill-defined situations and strong organizational, communication, and customer care skills. Must have good computer skills and be proficient in Microsoft Office. 

Valid driver’s license with a good driving record

ESSENTIAL DUTIES:

    • Answer inbound calls
    • Answer all caller questions, using available tools and training
    • Set service appointments
    • Responds to email leads and in person appointment requests
    • Outbound calling to confirm service appointments
    • Outbound calling to schedule a new recall or service campaign
    • Check on parts inventory for job being schedule whether it is a recall or service campaign
    • Call guests and set up appointments once a special ordered part arrives.
    • Customer follow-up i.e. missed appointments, cancelled appointments, 6 month no service calls
    • Handles Service Connect calls and emails


 

Dealership Benefits

Insurance plans available for eligible full time associates

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays for eligible associates

Paid vacations for eligible associates

Employee discounts

Sick Leave for eligible  associates

Drug Free workplace