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Outbound Calling Jobs in Tennessee (NOW HIRING)

Outbound Enrollment Agent

Memphis, TN ยท On-site +1

$16/hr

Previous outbound calling, call center, customer service, sales, or enrollment experience preferred. * Strong verbal communication and active listening skills. * Comfortable following a structured ...

Previous outbound calling, call center, customer service, sales, or enrollment experience preferred. * Strong verbal communication and active listening skills. * Comfortable following a structured ...

Life and Health preferred Important Role Overview This is ahigh-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is ahigh-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

$50K - $60K/yr

Life and Health preferred Important Role Overview This is ahigh-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is ahigh-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is ahigh-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is a high-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

Life and Health preferred Important Role Overview This is ahigh-volume outbound calling role in a structured inside sales environment. Successful candidates are comfortable spending the majority of ...

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Outbound Calling information

See Tennessee salary details

$8

$13

$17

How much do outbound calling jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for outbound calling in Tennessee is $13.78, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $13.94 per hour, depending on experience, location, and employer.

What is outbound calling?

Outbound calling refers to the process where a company or its representatives initiate calls to potential or existing customers. The purpose of these calls can range from sales, lead generation, customer surveys, appointment setting, to customer follow-ups. Outbound calling is commonly used in telemarketing and customer service industries. It requires strong communication skills, knowledge of the company's products or services, and the ability to handle rejection. Outbound callers often follow scripts but must also be adaptable to respond to customer needs.

What are the key skills and qualifications needed to thrive as an outbound calling representative?

To thrive as an Outbound Calling Representative, you need strong communication skills, persuasive abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, auto-dialing systems, and call scripting tools is typically required. Persistence, active listening, and resilience help individuals excel in handling objections and building rapport. These skills are essential for achieving sales targets, maintaining customer engagement, and representing the company professionally.

What are some common challenges faced in an outbound calling role, and how can they be managed effectively?

Outbound calling professionals often encounter challenges such as handling rejection, maintaining motivation during repetitive tasks, and achieving call targets. To manage these effectively, it's important to develop strong communication skills, resilience, and time management techniques. Many companies offer training, scripts, and support from team leaders to help callers stay confident and focused. Regular feedback sessions and team meetings also provide opportunities to share strategies and celebrate successes, fostering a supportive work environment.

What is the difference between Outbound Calling vs Telemarketing?

AspectOutbound CallingTelemarketing
Primary FocusMaking calls to potential or existing customers to promote products or servicesPromoting products/services via calls, often with sales or lead generation goals
Work EnvironmentCall centers, remote, or office settingsCall centers, remote, or office settings
Required SkillsCommunication, persuasion, customer serviceCommunication, persuasion, sales techniques
Common UsageSales, customer outreach, lead generationSales, market research, product promotion

Outbound Calling and Telemarketing both involve making calls to customers, but outbound calling is broader, encompassing various outreach efforts, while telemarketing specifically focuses on sales and promotional calls. Understanding these differences helps in choosing the right role for your skills and career goals.

Infographic showing various Outbound Calling job openings in Tennessee as of August 2026, with employment types broken down into 94% Full Time, 5% Part Time, and 1% Contract. Highlights an 39% Physical, and 61% Remote job distribution, with an average salary of $28,665 per year, or $13.8 per hour.

Outbound Enrollment Agent

Five Star Solutions

Memphis, TN โ€ข On-site, Remote

$16/hr

Full-time

Posted 8 days ago


Job description

Five Star Solutions is seeking Outbound Enrollment Agents to support a fast-paced healthcare enrollment program serving eligible health-plan members. This is a light sales, scripted outbound position focused on helping members understand and enroll in available health programs.
This is an exciting opportunity to join a growing program where strong performers can make an immediate impact by helping members while delivering exceptional customer experiences.
Responsibilities
  • Make outbound calls to eligible health-plan members using an automated dialing system.
  • Follow established scripts and enrollment procedures accurately.
  • Engage members in professional, friendly, and conversational discussions.
  • Explain program benefits and enrollment opportunities clearly.
  • Address common questions and objections while keeping the conversation focused on enrollment.
  • Navigate Salesforce CRM and other required systems while speaking with members.
  • Reference general health or prescription-related information already provided in the system without independently collecting sensitive health information.
  • Document call outcomes and enrollment activity accurately.
  • Meet established quality, productivity, and enrollment goals.
  • Protect member information and follow all required privacy and compliance procedures.

Qualifications
  • Previous outbound calling, call center, customer service, sales, or enrollment experience preferred.
  • Strong verbal communication and active listening skills.
  • Comfortable following a structured script while maintaining a natural conversation.
  • Ability to confidently handle questions, hesitation, and objections.
  • Professional, patient, and empathetic communication style.
  • Comfortable working with CRM systems and multiple computer applications.
  • Strong attention to detail and accurate documentation skills.
  • Ability to work independently in a remote environment.
  • Reliable attendance and a strong commitment to meeting performance expectations.

$16 - $16 an hour
Pay $16/hr with $1 differential for nights and weekends + incentives
Hours: Monday-Friday between 10:30 AM-9:00 PM Eastern Time with 1 Saturday per month
Paid Training - typically 1 week in length from 9:00am-6:00pm Mon-Fri (EST)
Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.