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Otterbox Jobs (NOW HIRING)

This individual will manage sales activity for a key account for OtterBox. In this role, you will be a member of an incredibly talented Sales team. You can be based in Fort Collins, CO or remotely in ...

This individual will manage sales activity for a key account for OtterBox. In this role, you will be a member of an incredibly talented Sales team. You can be based in Fort Collins, CO or remotely in ...

Through our industry-leading brands - OtterBox and OtterCares - we provide our partners and customers the number one selling and most trusted products in our categories. Our commitment to excellence ...

Merchandising Manager

Fort Collins, CO · On-site +1

$90K - $110K/yr

Through our industry-leading brands OtterBox and OtterCares we provide our partners and customers the number one selling and most trusted products in our categories. Our commitment to excellence and ...

Packaging Engineer

Fort Collins, CO · On-site

$85K - $100K/yr

Through our industry-leading brands OtterBox and OtterCares we provide our partners and customers the number one selling and most trusted products in our categories. Our commitment to excellence and ...

We're working with fantastic brands like Peet's Coffee, Arc'teryx, Otterbox, bareMinerals, Skechers, Lumber Liquidators, HOKA One One, and Bombas and are growing quickly. We are seeking an ...

Through our industry-leading brands - OtterBox and OtterCares - we provide our partners and customers the number one selling and most trusted products in our categories. Our commitment to excellence ...

Showing results 41-56

Otterbox information

What are the key skills and qualifications needed to thrive as an OtterBox product designer?

To thrive as an OtterBox Product Designer, you need a background in industrial design or engineering, strong problem-solving skills, and experience with product development. Proficiency with CAD software, 3D modeling tools, and familiarity with prototyping and manufacturing processes are typically required. Creativity, collaboration, and effective communication help set top designers apart in team-based, fast-paced environments. These skills are crucial for designing innovative, durable products that meet customer needs and uphold OtterBox's reputation for quality.

What is OtterBox?

OtterBox is a company known for designing and manufacturing durable protective cases and accessories for smartphones, tablets, and other portable devices. Founded in 1998, OtterBox has become a leader in the market for rugged device protection, offering products that help safeguard electronics from drops, impacts, and water damage. The company is especially recognized for its signature cases, such as the Defender Series, which are popular among consumers seeking high-quality protection for their devices.

What are the common challenges faced by customer service representatives at OtterBox, and how can they effectively address them?

Customer service representatives at Otterbox often handle inquiries related to product warranties, compatibility, and replacements. A common challenge is resolving issues for customers who have experienced product damage or need guidance on the warranty process. Representatives can effectively address these challenges by staying well-versed in Otterbox’s product line, policies, and communication protocols. Team collaboration is key—representatives frequently coordinate with technical support and logistics teams to ensure customers receive timely and accurate solutions, contributing to a positive overall experience.

What is the difference between Otterbox vs Customer Service Representative?

AspectOtterboxCustomer Service Representative
Required CredentialsTypically no formal degree, technical knowledge helpfulHigh school diploma or equivalent, communication skills
Work EnvironmentOffice or remote, customer support settingCall centers, retail, or remote customer service
Industry UsageConsumer electronics, accessoriesVarious industries including retail, tech, services
Common Search IntentProduct support, warranty claimsCustomer inquiries, issue resolution

Otterbox focuses on manufacturing and supporting protective cases for electronic devices, often involving technical product knowledge. Customer Service Representatives handle customer inquiries across various industries, emphasizing communication skills. While both roles involve customer interaction, Otterbox roles are product-specific, whereas Customer Service Representatives work across multiple sectors.

What is an OtterBox job?

An OtterBox job refers to a position at OtterBox, a company known for making durable phone cases and accessories. Jobs at OtterBox span various fields, including engineering, marketing, customer service, and product design. Employees typically work on developing innovative protective solutions for mobile devices and other gear. The company is also known for its strong workplace culture and commitment to sustainability.

More about Otterbox jobs
What cities are hiring for Otterbox jobs? Cities with the most Otterbox job openings:
What are the most commonly searched types of Otterbox jobs? The most popular types of Otterbox jobs are:
What states have the most Otterbox jobs? States with the most job openings for Otterbox jobs include:
Infographic showing various Otterbox job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 53% Physical, 18% Hybrid, and 29% Remote job distribution.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Job description

Overview
Otter Products is currently recruiting for a Sr. National Account Manager to join our Sales team! This individual will manage sales activity for a key account for OtterBox. In this role, you will be a member of an incredibly talented Sales team. You can be based in Fort Collins, CO or remotely in the US.
As a Sr. National Account Manager you will be responsible for the strategic direction and management of assigned account(s) and will be accountable to deliver revenue and/or profitability targets. The ability to develop and grow strong relationships with key accounts and other stakeholders is critical. In addition to selling, this role will be responsible for activities such as forecasting and budget management. This role will require cross-functional collaboration and leadership.
The ideal candidate will possess strong decision making abilities, business acumen, and analytical skills. Experience working with major accounts in a sales capacity is highly preferred. Does this sounds like you? If so, keep reading!
About Otter Products
At Otter Products, we protect what's important. From our founder's garage in 1998 to the global technology leader we are today, Otter Products continues to drive growth through innovation and sense of purpose.
Through our industry-leading brands - OtterBox and OtterCares - we provide our partners and customers the number one selling and most trusted products in our categories. Our commitment to excellence and our philanthropic spirit is the foundation on which we foster our partner relationships, allowing us to grow and to give - together.
By way of our charitable arm, the OtterCares Foundation, we support our communities and invest in the future through education that inspires kids to change the world.
Our founder's core values are still at the heart of everything we do. We measure our success not just by business results, but by our ability to give back to our communities and strengthen opportunities for all.
To learn more, visit www.otterbox.com/en-us/careers.html
Responsibilities
  • Core Sales/Account Management
    • Manage relationships with account stakeholders and maintain competitive insights with assigned accounts.
    • Full revenue accountability
    • Partner with appropriate sales leadership for P&L awareness
    • Manage the planning of sales meetings and QBR presentations
    • Work with the customer for assortment management (including mix, sku count, ranking, etc.)
    • Lead all account activities including strategy, relationships, contract management/program management
    • Oversee the identification of new revenue streams, projects and products to drive growth
    • Oversee the management of retail, online, reseller and vertical channel strategies depending on assigned account(s)
    • Accounts payable management support
  • Forecasting/Planning
    • Oversee the management of forecasting/ demand planning inputs with team (with team support/standalone)
    • Oversee seasonal planning and NPI/NSI replenishment forecast planning
  • Marketing/MDF
    • Manage MDF funding buckets and negotiate MDF programs with assigned account(s)
    • Oversee the seasonal planning and execution of marketing/ MDF
    • Responsible for P&L inputs
    • Oversee events planning with internal teams/shopper/channel marketing
  • Promotions Management
    • Oversee the development of account or channel specific promotions
    • Manage investment/ROI expectations
    • Work with OPP to review effectiveness of promotional investments
  • Sales Training/Awareness
    • Oversee development of awareness campaigns, retail, reseller and implementation of training resources
    • Oversee account, channel or vertical specific training
  • C-Level Engagement
    • Attend meetings, check-ins and provide updates as required
    • Partner with the leadership team to drive strategic initiatives
    • Contract management
  • Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment.
  • Other duties as assigned

Qualifications
  • Bachelor's degree required. Experience in lieu of degree may be considered.
  • Minimum of six years of sales experience required.
  • Experience managing sales account activity required.
  • Experience owning revenue generation required.
  • Experience managing a sales account for consumer products highly preferred.

EEO
Otter Products, LLC is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, marital status, pregnancy, sex, sexual orientation, gender, gender identity or expression, national origin, disability, veteran status, or any other characteristic or status protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and in accordance with all other applicable federal, state and local laws.
For US Based Roles Only - Base Compensation Range Minimum
USD $120,000.00/Yr.
For US Based Roles Only - Base Compensation Range Maximum
USD $140,000.00/Yr.
Additional Total Rewards
Otter Products offers a robust benefits package to eligible employees including medical, dental, vision, basic life, voluntary life, long-term and short-term disability, employee assistance program, flexible spending accounts, health savings account, and 401(k) retirement plan. Additionally, for eligible employees, we offer accrued paid time off based on seniority, volunteer time off, parental leave, bereavement leave, company holidays, and years of service awards. Check out otterproducts.com/careers/why for more info., Variable Incentive Program - Sales Incentive: Total target compensation is made up of 70% Base, 30% At Risk