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Order Taker Jobs (NOW HIRING)

711 Materials, Inc.

Ready Mix Order Taker

Stockton, CA · On-site

$27 - $37/hr

"OUR PEOPLE ARE OUR STRATEGY" We are growing and in need of a Ready Mix Order Taker for our 711 Materials, Inc. facility. Come join a team with a great company culture that offers competitive wages ...

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$15 - $16/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point of Sale system for guest orders * Ensure a pleasant experience for the guest

The Setai

In Room Dining Order Taker

Miami Beach, FL · On-site

In-Room Dining Order Taker The Setai, Miami Beach Arrive at a place that embraces you in its serenity-one that whispers with an unmistakable imprint of grace and timelessness. The Setai offers a ...

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$16/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point-of-Sale system for guest orders * Ensure a pleasant experience for the guest

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$15 - $16/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point of Sale system for guest orders * Ensure a pleasant experience for the guest

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$16 - $17/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point of Sale system for guest orders * Ensure a pleasant experience for the guest

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$15 - $17/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point of Sale system for guest orders * Ensure a pleasant experience for the guest

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$16 - $17/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point of Sale system for guest orders * Ensure a pleasant experience for the guest

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$15 - $17/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point of Sale system for guest orders * Ensure a pleasant experience for the guest

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$15 - $16/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point of Sale system for guest orders * Ensure a pleasant experience for the guest

P. Terry's Burger Stand

Order Taker/Cashier

Austin, TX · On-site

$15 - $18/hr

This role can be many things - Cashier, Order Taker, Drink Maker and/or Food Runner. Responsibilities: * Use a Point of Sale system for guest orders * Ensure a pleasant experience for the guest

Chick-fil-A Crocker Park

Outside Order Taker

Avon, OH

$25K/mo

Outside Order Taker Description More than just a job; an opportunity. Chick-fil-A Crocker Park hires employees that wish to acquire skills to enhance their career portfolio. Employees gain experience ...

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Order Taker information

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How much do order taker jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What is an order taker?

Order Takers are employees who receive and process customer orders for goods or services, typically in settings such as restaurants, call centers, or retail stores. Their main responsibilities include taking accurate orders, confirming details with customers, and ensuring the information is relayed to the appropriate department for fulfillment. Order Takers play a key role in customer service by providing information, answering questions, and sometimes handling payments. Strong communication and attention to detail are important skills for this role.

What are the key skills and qualifications needed to thrive as an order taker, and why are they important?

To thrive as an Order Taker, you need strong attention to detail, accurate data entry skills, and basic literacy, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and telephone systems is typically required. Excellent communication, active listening, and customer service skills help you stand out in this role. These skills ensure efficient, error-free order processing and a positive customer experience, which are critical for business success.

How does an order taker typically collaborate with other team members during busy shifts?

Order Takers work closely with kitchen staff, servers, and management, especially during peak hours. Communication is key—they relay accurate orders to the kitchen, update servers on customer requests, and coordinate with management to handle special situations or resolve issues quickly. This teamwork ensures smooth service and a positive customer experience, even when the environment is fast-paced and demanding.

What is the difference between Order Taker vs Sales Associate?

AspectOrder TakerSales Associate
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent; some roles may prefer sales experience
Work EnvironmentRetail or call center, primarily customer serviceRetail stores, showrooms, or online sales platforms
Employer & IndustryRetail, food service, telecommunicationsRetail, electronics, apparel, and other consumer goods
Search & Comparison IntentUnderstanding basic customer order processesSeeking sales roles with customer interaction and upselling

While both roles involve customer interaction, an Order Taker primarily processes orders and provides basic assistance, whereas a Sales Associate actively promotes products and upsells to increase sales. The roles often overlap in retail environments, but Sales Associates typically have more sales responsibilities and may require additional sales skills.

How to be an order taker?

To become an order taker, develop strong communication and customer service skills, and gain experience in a retail or food service environment. Familiarity with point-of-sale systems and the ability to handle customer inquiries accurately are essential. Some positions may require a high school diploma or equivalent and flexible scheduling.
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Order Taker jobs near you
Infographic showing various Order Taker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

Ready Mix Order Taker

711 Materials, Inc.

Stockton, CA • On-site

$27 - $37/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

"OUR PEOPLE ARE OUR STRATEGY"
We are growing and in need of a Ready Mix Order Taker for our 711 Materials, Inc. facility.
Come join a team with a great company culture that offers competitive wages and benefits!! We offer Paid Time Off, Medical, Dental, Vision Care Insurance. We offer a 401k program. A Pension Program, Life Insurance, AD&D and opportunities for growth and development.

We are looking for a dependable, level-headed Order Taker/Customer Service Representative to join our ready mix concrete team. This role is the primary point of contact for customers placing and confirming concrete orders, and works closely with dispatch, drivers, and plant staff to keep orders moving smoothly through a fast-paced, deadline-driven environment. The ideal candidate is bilingual, computer-savvy, customer-focused, and comfortable thinking on their feet.

Essential Duties and Functions:
  • Take incoming customer orders by phone or in person and enter them accurately into the order/dispatch system.
  • Schedule concrete orders and coordinate delivery times with dispatch.
  • Firm up (confirm) orders with customers ahead of scheduled pours, including quantities, mix design, slump, and delivery windows.
  • Communicate order changes, delays, or cancellations promptly to all affected parties.
  • Run and review daily/weekly reports (order logs, load counts, delivery schedules, etc.) to support operations and management.
  • Respond to customer questions and resolve issues or complaints professionally and in a timely manner.
  • Maintain clear, organized records of orders, changes, and customer communications.
  • Support the team during high-volume, fast-paced periods (peak pour season) while maintaining accuracy under pressure.

Qualifications:

  • Good attitude and professionalism, even under pressure.
  • Level-headed decision-making, especially when schedules change last minute.
  • Ability to work at a fast pace and manage multiple orders/calls at once.
  • Strong customer service skills, both in person and over the phone.
  • Bilingual (English/Spanish preferred) to support a diverse customer and driver base.
  • Willingness to learn new systems, products, and processes.
  • Working knowledge of logistics, scheduling, or dispatch operations.
  • Creative and critical thinking to solve scheduling conflicts and order issues on the fly.
  • Solid computer skills (order entry/dispatch software, email, spreadsheets).
  • Leadership qualities and the ability to take ownership of the order desk.
AFFIRMATIVE ACTION STATEMENT:
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
Employment Type: Full-Time

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