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In Room Dining Order Taker Jobs (NOW HIRING)

The Setai

In Room Dining Order Taker

Miami Beach, FL · On-site

In-Room Dining Order Taker The Setai, Miami Beach Arrive at a place that embraces you in its serenity--one that whispers with an unmistakable imprint of grace and timelessness. The Setai offers a ...

The Setai

In Room Dining Order Taker

Miami Beach, FL · On-site

In-Room Dining Order Taker The Setai, Miami Beach Arrive at a place that embraces you in its serenity-one that whispers with an unmistakable imprint of grace and timelessness. The Setai offers a ...

Hôtel Swexan

In Room Dining Order Taker

Dallas, TX · On-site

$12.75 - $16.50/hr

Summary The Order Taker will enter room service orders over the phone. Answer questions on menu ... Previous experience in In-Room Dining/Room Service preferred. Equal Opportunity Employer This ...

Marriott

In Room Dining Order Taker

Rancho Mirage, CA · On-site

$13.50 - $17.50/hr

Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to ...

Marriott

In Room Dining Order Taker

Santa Barbara, CA · On-site

$14 - $18/hr

Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to ...

Marriott

In Room Dining Order Taker

Fort Lauderdale, FL · On-site

$12.50 - $16/hr

Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to ...

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How much do in room dining order taker jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for in room dining order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What does an in room dining order taker do?

An In Room Dining Order Taker is responsible for receiving and processing guest food and beverage orders for room service in a hotel. They answer calls from guests, provide information about menu items, record orders accurately, and coordinate with kitchen and service staff to ensure timely delivery. Their goal is to ensure a smooth and pleasant dining experience for guests staying in their rooms, handling special requests and resolving any issues that arise.

What skills and qualifications are needed to be an in room dining order taker?

To thrive as an In Room Dining Order Taker, you need strong communication skills, attention to detail, and a good understanding of menu items, often supported by prior experience in hospitality or food service. Familiarity with point-of-sale (POS) systems, order management software, and hotel property management systems is typically required. Exceptional customer service skills, patience, and the ability to multitask efficiently help set top performers apart. These skills ensure accurate orders, guest satisfaction, and efficient coordination with kitchen and service teams in a fast-paced environment.

What are common challenges faced by in room dining order takers, and how can they be managed?

In Room Dining Order Takers often face challenges such as handling high volumes of orders during peak times, accurately communicating guest requests to the kitchen, and ensuring timely delivery. Effective management of these challenges involves strong organizational skills, attention to detail, and clear communication with both guests and the culinary team. Utilizing order management systems and maintaining a calm, courteous demeanor can also help ensure a positive guest experience even during busy periods.

What is the difference between In Room Dining Order Taker vs Room Service Server?

AspectIn Room Dining Order TakerRoom Service Server
Primary RoleTake and relay guest orders for in-room diningServe food and beverages to guests in-room or at the table
Work EnvironmentCall centers, phone-based, hotel front deskDining areas, hotel rooms, service stations
CredentialsCustomer service skills, communication skillsFood safety knowledge, customer service skills
InteractionPrimarily via phone or electronic ordersFace-to-face with guests

While both roles support in-room dining services, the In Room Dining Order Taker primarily handles taking orders over the phone or electronically, focusing on communication and order accuracy. The Room Service Server physically delivers food and beverages to guests, providing direct service and interaction. Both roles are essential in delivering a seamless dining experience in hotels.

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In Room Dining Order Taker jobs near you
Infographic showing various In Room Dining Order Taker job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 19% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

In Room Dining Order Taker

The Setai

Miami Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

In-Room Dining Order Taker

The Setai, Miami Beach

Arrive at a place that embraces you in its serenity—one that whispers with an unmistakable imprint of grace and timelessness. The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. Our luxurious oceanfront environment combines Asian traditions of simplicity and elegance with the Art Deco history of South Beach, creating an intimate and private world coveted by discerning travelers.

Position Overview

We are seeking an In-Room Dining Order Taker to join our exceptional team. The ideal candidate is a self-starter with a strong Food & Beverage background in a luxury hotel environment. This role requires excellent communication, organizational abilities, and the capacity to manage time with efficiency and grace. The candidate must be guest-focused, polished, and able to thrive in a fast-paced environment.

Responsibilities

  • Answer and process all in-room dining requests professionally and promptly

  • Upsell menu items and make knowledgeable recommendations

  • Coordinate orders between kitchen and service teams to ensure timely delivery

  • Maintain detailed order records and follow proper billing procedures

  • Anticipate guest needs and provide thoughtful, personalized service

  • Support the In-Room Dining team as needed

  • Adhere to hotel service standards and departmental procedures

Requirements

  • Previous experience in luxury hotel Food & Beverage required

  • Strong communication and organizational skills

  • Ability to multitask and prioritize efficiently

  • Must be able to lift up to 50 lbs., push up to 100 lbs., and comfortably bend, stoop, and walk stairs and hotel corridors

  • Flexible schedule, including weekends and holidays

What We Offer

The Setai recognizes that employee benefits are an important component of your total compensation. We are pleased to offer a competitive package for all full-time employees, including programs unique to our hotel:

  • Medical Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Short-Term Disability Insurance

  • Retirement Plan – 401(k)

  • Generous Paid Time Off

  • Bereavement Pay

  • Jury Duty Pay

  • Food & Beverage Discounts

  • Spa Discounts

  • Employee Referral Program

  • Duty Meals

  • Uniforms & Uniform Maintenance

Parking privileges are not offered with this position.

EOE / DFWP

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