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In Room Dining Order Taker Jobs (NOW HIRING)

FAIRMONT

In Room Dining Captain

San Francisco, CA

Understands and executes all roles of the In Room Dining (Private dining busperson, server and order taker) due to business needs. * Assist guests regarding menu items in an informative and helpful ...

AccorHotel

In Room Dining Captain

San Francisco, CA · On-site

$27.69/hr

Understands and executes all roles of the In Room Dining (Private dining busperson, server and order taker) due to business needs. * Assist guests regarding menu items in an informative and helpful ...

PRACTICE HOSPITALITY AT COLEE LLC

In-Room Dining

Atlanta, GA

$13 - $16.25/hr

Responsibilities · Set up room service trays and tables in anticipation of incoming orders. · Retrieve check from order taker, set table and pick up order from the kitchen or bar. When picking up ...

The Colonnade Hotel

In-room Dining Server

Boston, MA · On-site

$14.75 - $18.50/hr

The In-Room Dining Server will deliver orders within the specified time frame, setting up the In-Room Dining presentation, and settling all payments. RESPONSIBILITIES: The primary responsibilities ...

The Colonnade Hotel

In-room Dining Server

Boston, MA · On-site

$14.75 - $18.50/hr

The In-Room Dining Server will deliver orders within the specified time frame, setting up the In-Room Dining presentation, and settling all payments. RESPONSIBILITIES: The primary responsibilities ...

The Colonnade Hotel

In-room Dining Server

Boston, MA

$14.75 - $18.50/hr

The In-Room Dining Server will deliver orders within the specified time frame, setting up the In-Room Dining presentation, and settling all payments. RESPONSIBILITIES: The primary responsibilities ...

The Colonnade Hotel

In-room Dining Server

Boston, MA · On-site

$14.75 - $18.50/hr

The In-Room Dining Server will deliver orders within the specified time frame, setting up the In-Room Dining presentation, and settling all payments. RESPONSIBILITIES: The primary responsibilities ...

Thompson Houston

In-Room Dining Server

Houston, TX · On-site

$13 - $16.25/hr

In-Room Dining colleagues are responsible for recording guest food and/or beverage orders, offering menu suggestions, processing forms of payment for goods and services to include room charges and ...

Fidelity Hotel Cincinnati

In-Room Dining Server

Cincinnati, OH · On-site

$13.25 - $16.50/hr

Perform thorough quality checks on each order, ensuring accuracy, proper presentation, and ... Carefully set up in-room dining trays or tables according to our presentation standards, creating a ...

Proper Hospitality

Server - In-Room-Dining

Austin, TX · On-site

$13.50 - $16.75/hr

This role involves taking orders, ensuring timely delivery, and maintaining high standards of presentation and service. The In-Room Dining Server will collaborate with kitchen staff, housekeeping ...

SH Hotels and Resorts

In Room Dining Server

Austin, TX

$13.50 - $16.75/hr

One of the best parts of In Room Dining is that if you're doing it right, guests are always happy ... Confirm accuracy of order and deliver items in proper service standard times. Serve food ...

Hyatt Hotels Corporation

In-Room Dining Server

Houston, TX · On-site

$13 - $16.25/hr

In-Room Dining colleagues are responsible for recording guest food and/or beverage orders, offering menu suggestions, processing forms of payment for goods and services to include room charges and ...

Hyatt

In-Room Dining Server

Houston, TX

$13 - $16.25/hr

In-Room Dining colleagues are responsible for recording guest food and/or beverage orders, offering menu suggestions, processing forms of payment for goods and services to include room charges and ...

The Setai

In Room Dining Supervisor

Miami Beach, FL

In Room Dining Supervisor Department: Food & Beverage Position Summary The In Room Dining ... Monitor service quality, order accuracy, presentation, and delivery times. * Handle guest requests ...

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In Room Dining Order Taker information

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How much do in room dining order taker jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for in room dining order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What does an In Room Dining Order Taker do?

An In Room Dining Order Taker is responsible for receiving and processing guest food and beverage orders for room service in a hotel. They answer calls from guests, provide information about menu items, record orders accurately, and coordinate with kitchen and service staff to ensure timely delivery. Their goal is to ensure a smooth and pleasant dining experience for guests staying in their rooms, handling special requests and resolving any issues that arise.

What are some common challenges faced by In Room Dining Order Takers, and how can they be managed effectively?

In Room Dining Order Takers often face challenges such as handling high volumes of orders during peak times, accurately communicating guest requests to the kitchen, and ensuring timely delivery. Effective management of these challenges involves strong organizational skills, attention to detail, and clear communication with both guests and the culinary team. Utilizing order management systems and maintaining a calm, courteous demeanor can also help ensure a positive guest experience even during busy periods.

What are the key skills and qualifications needed to thrive as an In Room Dining Order Taker, and why are they important?

To thrive as an In Room Dining Order Taker, you need strong communication skills, attention to detail, and a good understanding of menu items, often supported by prior experience in hospitality or food service. Familiarity with point-of-sale (POS) systems, order management software, and hotel property management systems is typically required. Exceptional customer service skills, patience, and the ability to multitask efficiently help set top performers apart. These skills ensure accurate orders, guest satisfaction, and efficient coordination with kitchen and service teams in a fast-paced environment.

What is the difference between In Room Dining Order Taker vs Room Service Server?

AspectIn Room Dining Order TakerRoom Service Server
Primary RoleTake and relay guest orders for in-room diningServe food and beverages to guests in-room or at the table
Work EnvironmentCall centers, phone-based, hotel front deskDining areas, hotel rooms, service stations
CredentialsCustomer service skills, communication skillsFood safety knowledge, customer service skills
InteractionPrimarily via phone or electronic ordersFace-to-face with guests

While both roles support in-room dining services, the In Room Dining Order Taker primarily handles taking orders over the phone or electronically, focusing on communication and order accuracy. The Room Service Server physically delivers food and beverages to guests, providing direct service and interaction. Both roles are essential in delivering a seamless dining experience in hotels.

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What cities are hiring for In Room Dining Order Taker jobs? Cities with the most In Room Dining Order Taker job openings:
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In Room Dining Order Taker jobs near you
Infographic showing various In Room Dining Order Taker job openings in the United States as of July 2026, with employment types broken down into 75% Full Time, 24% Part Time, and 1% Contract. Highlights an 100% Physical job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

In Room Dining Captain

FAIRMONT

San Francisco, CA

Full-time

Posted 20 days ago

Job description

Company Description

​​​​​Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city’s most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street.

Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at http://www.fairmont.com/ to find out more about our company.
EOE/M/F/D/V

Job Description

What you will be doing:
Reporting to the In Room Dining Manager, responsibilities and essential job functions include but are not limited to the following:         

  • Consistently offer professional, friendly and engaging service
  • Understands and executes all roles of the In Room Dining (Private dining busperson, server and order taker) due to business needs.
  • Assist guests regarding menu items in an informative and helpful way
  • Have full knowledge of all beverage lists
  • Deliver food and beverage in a timely and accurate manner
  • Pick up orders efficiently from the kitchen
  • Check outgoing orders for quality and accuracy of set up
  • Have full knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage.
  • Assist the F&B Manager with Special Projects utilizing Microsoft Excel and Word. 
  • Other duties as assigned
  • $27.69 Per Hour
Qualifications

Your experience and skills include:

  • Previous  Food & Beverage service experience preferred
  • Previous Silverware, Opera or similar Point of Sale Programs preferred 
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times
  • Proficient in Microsoft Excel and Word.

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 30 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

All your information will be kept confidential according to EEO guidelines.

Fairmont logo

About Fairmont

Sourced by ZipRecruiter

Fairmont is a leading company, located in Phoenixville, Pennsylvania in the United States. The company thrives in the manufacturing industry, focusing on producing high-quality industrial equipment. Since its establishment, Fairmont has consistently delivered on its commitment to innovation, efficiency, and sustainability. Their products range from specialized machinery and tools to comprehensive industrial systems, making them an essential service in the industrial sector.

Industry

Finance and insurance

Company size

51 - 200 Employees

Headquarters location

Frederick, PA, US

Year founded

1971

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