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In Room Dining Order Taker Jobs (NOW HIRING)

The Boca Raton

In-Room Dining Server

Boca Raton, FL · On-site

$12/hr

Coordinate with the In-Room Dining Order Taker regarding payment processing and check reconciliation. Operational Readiness & Support * Maintain cleanliness and organization of In-Room Dining service ...

Kerzner International

Order Taker (IRD)

Big Sky, MT · On-site

$50/hr

Order Taker (IRD) (14862) At One&Only, we exist to create joy for our guests through anticipation ... Job Summary In-Room Dining Order Takers represents the first point of contact to in-room dining for ...

Marriott

In Room Dining Order Taker

New Orleans, LA · On-site

$12.50 - $16/hr

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ...

Rosewood Hotel Group

In Room Dining - Server

Montecito, CA · On-site

$15 - $19/hr

The In-Room Dining (IRD) Server will be responsible for giving the correct and Forbes 5 Star rated ... Complete guest requests as delegated by the Order taker and the manager on duty i.e Ice buckets ...

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How much do in room dining order taker jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for in room dining order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

What does an In Room Dining Order Taker do?

An In Room Dining Order Taker is responsible for receiving and processing guest food and beverage orders for room service in a hotel. They answer calls from guests, provide information about menu items, record orders accurately, and coordinate with kitchen and service staff to ensure timely delivery. Their goal is to ensure a smooth and pleasant dining experience for guests staying in their rooms, handling special requests and resolving any issues that arise.

What are some common challenges faced by In Room Dining Order Takers, and how can they be managed effectively?

In Room Dining Order Takers often face challenges such as handling high volumes of orders during peak times, accurately communicating guest requests to the kitchen, and ensuring timely delivery. Effective management of these challenges involves strong organizational skills, attention to detail, and clear communication with both guests and the culinary team. Utilizing order management systems and maintaining a calm, courteous demeanor can also help ensure a positive guest experience even during busy periods.

What are the key skills and qualifications needed to thrive as an In Room Dining Order Taker, and why are they important?

To thrive as an In Room Dining Order Taker, you need strong communication skills, attention to detail, and a good understanding of menu items, often supported by prior experience in hospitality or food service. Familiarity with point-of-sale (POS) systems, order management software, and hotel property management systems is typically required. Exceptional customer service skills, patience, and the ability to multitask efficiently help set top performers apart. These skills ensure accurate orders, guest satisfaction, and efficient coordination with kitchen and service teams in a fast-paced environment.

What is the difference between In Room Dining Order Taker vs Room Service Server?

AspectIn Room Dining Order TakerRoom Service Server
Primary RoleTake and relay guest orders for in-room diningServe food and beverages to guests in-room or at the table
Work EnvironmentCall centers, phone-based, hotel front deskDining areas, hotel rooms, service stations
CredentialsCustomer service skills, communication skillsFood safety knowledge, customer service skills
InteractionPrimarily via phone or electronic ordersFace-to-face with guests

While both roles support in-room dining services, the In Room Dining Order Taker primarily handles taking orders over the phone or electronically, focusing on communication and order accuracy. The Room Service Server physically delivers food and beverages to guests, providing direct service and interaction. Both roles are essential in delivering a seamless dining experience in hotels.

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In Room Dining Order Taker jobs near you
In Room Dining Order Taker

In Room Dining Order Taker

Marriott International, Inc

Greensboro, GA • On-site

$11.50 - $15/hr

Full-time

Posted 21 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,173 frontline employees who took The Breakroom Quiz

51st of 106 rated hotels

Job description

Additional Information
Job Number26075685
Job CategoryFood and Beverage & Culinary
Location1 Lake Oconee Trl, Greensboro, Georgia, United States, 30642VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

Take room service orders over the phone. Answer questions on menu selections, and check with kitchen staff. Answer guest questions or concerns regarding the origin, vintage, and style of various wines. Place and log call back for room service order. Notify guests and management of delays in service delivery. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day. Record transaction in MICROS system at time of order. Complete all closing reports, including MICROS reports. Process all payment methods.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
 
Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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