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Online Order Taker Jobs (NOW HIRING)

Order taker * Online Orders What you should bring to the table: 1. Be 18 years or older 2. Current Food Handler's Permit 3. Food experience preferred, but if you're awesome we'll train you 4. You ...

Order taker * Online Orders What you should bring to the table: 1. Be 18 years or older 2. Current Food Handler's Permit 3. Food experience preferred, but if you're awesome we'll train you 4. You ...

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Online Order Taker information

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$9

$15

$22

How much do online order taker jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for online order taker in the United States is $15.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.

How do Online Order Takers typically collaborate with other departments to ensure accurate and timely order fulfillment?

Online Order Takers frequently coordinate with warehouse, inventory, and customer service teams to verify product availability, address special customer requests, and resolve any order discrepancies. Effective communication is essential, as they may need to relay order modifications or shipping updates quickly. This collaboration helps maintain a smooth workflow and ensures customers receive their orders correctly and on schedule, making teamwork a key component of the role.

What does an Online Order Taker do?

An Online Order Taker is responsible for processing customer orders placed through websites, apps, or other digital platforms. They ensure orders are accurately entered, confirm details with customers if needed, and may coordinate with other departments like shipping or customer service. Their role often includes answering questions, resolving issues, and providing updates on order status. Online Order Takers help ensure a smooth and positive purchasing experience for customers.

What are the key skills and qualifications needed to thrive as an Online Order Taker, and why are they important?

To thrive as an Online Order Taker, you need strong attention to detail, excellent customer service skills, and basic computer proficiency, typically supported by a high school diploma or equivalent. Familiarity with order management systems, point-of-sale (POS) software, and online communication platforms is commonly required. Outstanding verbal communication, patience, and problem-solving abilities help you excel in handling customer inquiries and resolving issues. These skills ensure accurate order processing, satisfied customers, and efficient operations in a fast-paced digital environment.

What is the difference between Online Order Taker vs Customer Service Representative?

AspectOnline Order TakerCustomer Service Representative
Primary RoleTake and process customer orders online or via phoneAssist customers with inquiries, complaints, and support
Work EnvironmentCall centers, online platforms, retail settingsCall centers, retail stores, corporate offices
Required SkillsCommunication, order processing, basic computer skillsCommunication, problem-solving, customer interaction
Common CertificationsNone typically required, but customer service training helpfulCustomer service certifications beneficial

Online Order Takers focus on processing customer orders efficiently through online or phone channels, while Customer Service Representatives handle a broader range of customer inquiries and issues. Both roles require strong communication skills but differ in their primary responsibilities and work environments.

More about Online Order Taker jobs
What cities are hiring for Online Order Taker jobs? Cities with the most Online Order Taker job openings:
What are the most commonly searched types of Order Taker jobs? The most popular types of Order Taker jobs are:
What states have the most Online Order Taker jobs? States with the most job openings for Online Order Taker jobs include:
Infographic showing various Online Order Taker job openings in the United States as of July 2026, with employment types broken down into 63% Full Time, 34% Part Time, 1% Temporary, and 2% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $33,110 per year, or $15.9 per hour.

CASHIER/ORDER TAKER-Part Time

Chick-fil-A Salem(VA)

Salem, VA

$12 - $13/hr

Part-time

Retirement

Posted 7 days ago


Job description

Our Front of House Team Members are the face of our operation and serve as the first step in providing quality service and hospitality. Front of House Team Members help cultivate excellent experiences for each guest served by providing quick, friendly and accurate service.
Part Time Team Member serves 12-30 hours weekly; must have Friday and Saturday availability.
Chick-fil-A Salem(VA) offers a positive team-oriented work environment, competitive pay, continual support and training, leadership development opportunities, tuition assistance program, 401K, performance-based evaluations, Sundays off, uniform provided and meals during shifts.
Prior experience in hospitality or customer service is beneficial, but not required.
***Do not hire for seasonal/temporary work***

Requirements/Responsibilities

Restaurant Front of House Team Member Requirements and Responsibilities:
* Reliable
* Positive Attitude
* Values Teamwork
* Coachable
* Passion for Serving Others
* Able to work on feet for hours at a time
* Able to work in extreme temperatures
* Able to work in fast pace environment
* Ability to multi-task
* Great Smile
* Speak Enthusiastically
* Ability to communicate effectively with guests, team members and leaders
* Create and Maintain Eye Contact
* Ability to Make Connections with Guests
* Ability to Serve Guest and Team with Honor, Dignity and Respect

Special Instructions

Please complete application in full.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.