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Order Support Specialist Jobs (NOW HIRING)

Rasmussen University

Support Specialist

Romeoville, IL · On-site

Support Specialist Rasmussen University Romeoville, IL The Support Specialist works in a team ... To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 ...

Avtron Power Solutions, LLC

Order Specialist

Cleveland, OH · On-site

$75K - $90K/yr

POSITION SUMMARY:  The Order Specialist - Sales Order Intake manages front-end sales order intake ... Create or coordinate updated quotations when required and support accurate ERP/CRM updates after ...

QUIKRETE Companies

CVC Support Specialist

Alpharetta, GA · On-site

$17.50 - $23/hr

The CVC Support Specialist with Quikrete Heavy Construction Materials will collaborate with Sales ... Accurately input both customer and replenishment orders into the order management system Create and ...

RK Supply

Project Support Specialist

Midland, TX · On-site

Lead the effort in material check in to ensure the quality & accuracy of inbound purchase orders ... Support Specialist Requirements and Qualifications * 2+ years in PVF material handling in the oil ...

Penny Lane

TEMPORARY PEER SUPPORT SPECIALIST

Commerce, CA · On-site

$19.50 - $28.50/hr

The Peer Support Specialist is responsible for outreaching and engaging clients in the TAY Drop in Center and the community in order to assist them with identifying potential barriers to receiving ...

HR Elements

Order Management Specialist

Cincinnati, OH · On-site

$18.75 - $25/hr

Order Management Specialist Our client, a global manufacturer serving industrial and specialty ... Key Responsibilities Order Management & Customer Support * Manage customer orders from entry ...

The Goddard School

Support Specialist

Bellevue, WA · On-site

Overview A Support Specialist at The Goddard School is responsible for establishing and maintaining ... Create a print-rich environment in order for children to learn about books, literature and writing

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Order Support Specialist information

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How much do order support specialist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for order support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

How does an order support specialist collaborate with other departments to resolve customer issues?

Order Support Specialists frequently work with teams such as sales, logistics, and customer service to resolve issues like delayed shipments, incorrect orders, or billing discrepancies. They serve as a liaison, gathering information from different departments to ensure customer concerns are addressed promptly and accurately. Strong communication and organizational skills are essential, as the role often requires balancing multiple priorities while maintaining a positive customer experience. This collaborative environment not only helps solve problems efficiently but also provides valuable exposure to cross-functional business processes.

What does an order support specialist do?

An order support specialist assists customers and internal teams with processing, tracking, and resolving issues related to orders. They use customer service skills and tools like CRM systems to ensure accurate order fulfillment and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as an order support specialist?

To thrive as an Order Support Specialist, you need strong organizational skills, attention to detail, and a background in order processing or customer service, typically supported by a high school diploma or relevant experience. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and CRM tools is often required. Outstanding communication, problem-solving abilities, and a customer-focused attitude help you excel in resolving issues and ensuring customer satisfaction. These skills are vital for accurately processing orders, minimizing errors, and maintaining positive client relationships.

What is the difference between Order Support Specialist vs Customer Service Representative?

AspectOrder Support SpecialistCustomer Service Representative
Primary RoleFocuses on processing, tracking, and resolving issues related to customer ordersHandles general customer inquiries, complaints, and service requests
Required SkillsOrder management, communication, problem-solvingCommunication, conflict resolution, product knowledge
Work EnvironmentTypically in logistics, sales, or supply chain departmentsCustomer service centers, call centers, retail settings
Common CertificationsNone mandatory, but supply chain or logistics certifications helpfulNone mandatory, customer service training beneficial

While both roles involve customer interaction, the Order Support Specialist primarily manages order processing and related issues, whereas the Customer Service Representative handles a broader range of customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Order Support Specialist jobs
What states have the most Order Support Specialist jobs? States with the most job openings for Order Support Specialist jobs include:
What job categories do people searching Order Support Specialist jobs look for? The top searched job categories for Order Support Specialist jobs are:
Order Support Specialist jobs near you
Infographic showing various Order Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Support Specialist

Rasmussen University

Romeoville, IL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 9 days ago

Rasmussen University rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

186th of 617 rated colleges and universities

Job description

Support Specialist
Rasmussen University
Romeoville, IL
The Support Specialist works in a team environment to support the campus in operating efficiently and effectively while serving students, the team and our community. In this capacity, the Support Specialist will leverage his/her experience in an operations/administrative capacity to support all programs on campus, with a focus on nursing programs. The Support Specialist also serves as a resource for the central departments when support and information is requested.
The Support Specialist will follow the policies and procedures adopted by the University in performing the duties of the position, including adhering to the Family Educational Rights and Privacy Act (FERPA) in handling student information.
Responsibilities:
Records - 55%
  • Responsible for the overall maintenance of all electronic and paper student records generated or stored at the campus. To include, but not limited to; background check process, immunizations, NCLEX scores, drug screening and other clinical preparation to ensure compliance with accreditation, state, federal and University standards.
  • Serve as liaison to the Office of Student Records and Operations to receive, authenticate and file official transcripts, pull reports then validate and distribute student information.
  • Lead or assist with tracking student immunization compliance for students.
  • Run reports and/or gather data for day-to-day operations.
  • Track and update student background checks, drug screening, NCLEX scores and nursing orientation.
  • Track team member community hours.
  • Assist with student outreach for schedule confirmation, immunizations, etc.
  • Build Residential Term schedules in Campus Nexus.
  • Monitor student attendance.

Activities/Events - 20%
  • Update student portal and social media outlets.
  • Lead or assist with organizing commencement ceremony, and/or honors awards, and/or campus pinning ceremony.
  • Assist with organizing advisory committee meetings.
  • Assist with refreshing campus bulletin boards, campus PowerPoint slideshow, and other pertinent campus information.
  • Assist with facilities related issues, and other maintenance concerns. To include, but not limited to; inventory and order campus supplies, confirm monthly dialing of 911 is operational, inform leaders when a facility issue arises, then request work through facilities team, provide liaison support for team with IT issues.
  • In support of the collaborative team environment, share responsibility to assist with campus and community activities and/or events both on campus and off-site, student orientations, career fairs, etc.

Administrative/Front Desk - 20%
  • Assist with accreditation visit preparation.
  • Assist with processing any invoices and submitting to accounts payable.
  • Assist with opening and closing the campus, serve as a campus point person.
  • Manage the community calendar(s) for the campus, make room reservations for courses and guests.
  • Process, reconcile and prepare incoming and outgoing mail and packages.
  • Assist with the oversight of front desk activities to include, but not limited to:
    • Provide general guidance and direction to Student Ambassadors.
    • Escalate any concerns including work schedules and front desk coverage.
    • Answer and refer incoming calls and concerns to the appropriate department.
    • Assist with the overall maintenance and appearance of the front desk/welcome area.
    • Assist with onboarding of new hires, as necessary.

Exam Proctoring and Other Duties - 5%
  • Will also perform other duties as requested

Reporting Relationships:
The Support Specialist reports to the Campus Director with indirect reporting to the Dean of Nursing. The Support Specialist in collaboration of the Campus Director assists with the Student Work Study Ambassadors. The Support Specialist will work with various vertical teams to assist with campus administration.
Requirements:
  • Minimum of two years' experience working in a fast paced, service-focused setting.
  • Experience in an institution of higher learning preferred.
  • Ability to work a flexible schedule that may include evenings and weekends.
  • Strong organizational skills with the ability to manage interruptions while delivering within tight deadlines.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office Suite, in particular, proficiency in MS Excel, Power Point and Word.
  • Customer or student information system experience preferred.
  • Ability to work independently and collaboratively as a member of a team and with other departments both in person and virtually.
  • Proven customer service in a professional environment.
  • Must be self-motivated, flexible, patient and solutions-oriented.

Benefits and Compensation:
Rasmussen University offers a robust total rewards program that includes a competitive compensation and benefits program. These offerings are meant to support your well-being, offer recognition opportunities and provide personal and career growth resources and support.
Our defined compensation structure is market competitive and is built to reward performance.A reasonable estimate of the current range for this role is $ $37,900.00 to $49,300.00. We take a number of factors into account when determining individual starting pay, including but not limited to: job and level hired into, location, skill set; experience and training; peer compensation and other business and organizational needsThis range is subject to change.
Pay is just one component of our total rewards package. We offer a choice of plans for Medical, Dental and Vision, a 401(K) retirement plan with employer matching, employer paid basic life insurance, AD&D, and numerous voluntary plan options. We also have a continuing education benefit available for full-time employees offering a 100% tuition reduction on courses taken within our family of brands*, a robust learning management system and individual development planning. We are committed to supporting an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives.
*Some programs not available to residents of all states.
About Us:
Rasmussen University, a university accredited by the Higher Learning Commission, an institutional accreditation agency recognized by the U.S. Department of Education (www.hlcommission.org), is dedicated to changing lives and the communities it serves through innovative educational programs. As a pioneer in career-focused education since 1900, the University is defining a new generation of higher education that focuses on competency-based education, technology and transferable skills. Rasmussen offers undergraduate and graduate programs online and in person at 20 campuses around the country. The University is designed to lift and support its students every step of the way, from each student's first credential to their last. Rasmussen is dedicated to global enrichment, serving the underserved, and meeting the evolving needs of diverse students, communities, and economies. Rasmussen encourages its students, faculty, and staff to strive for academic excellence, community enrichment and service to the public good. Rasmussen is a wholly owned subsidiary of American Public Education, Inc. (Nasdaq: APEI). For more information about Rasmussen University, please visit www.rasmussen.edu.
It is the policy of Rasmussen University to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Rasmussen University does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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