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Order Management Associate Jobs in Austin, TX (NOW HIRING)

SolarWinds

Order Processor, Associate

Austin, TX · On-site

$16 - $20.75/hr

Microsoft Office, SFDC, NetSuite or other CRM applications COMPETENCIES * Initiative - identifying what needs to be done and doing it before being asked or before the situation requires it.

PSI CRO

Site Management Associate II

Austin, TX · On-site

Under supervision, provides on-the-job coaching of Site Management Associates I and Clinical ... Provides training in courier management and trial supplies ordering to the investigator sites

PSI CRO

Site Management Associate II

Austin, TX · On-site

Under supervision, provides on-the-job coaching of Site Management Associates I and Clinical ... Provides training in courier management and trial supplies ordering to the investigator sites

PSI CRO

Site Management Associate II

Austin, TX · On-site

Under supervision, provides on-the-job coaching of Site Management Associates I and Clinical ... Provides training in courier management and trial supplies ordering to the investigator sites

Navan

Associate Account Manager

Austin, TX · On-site

$121K - $126K/yr

As an Account Management Associate, you will be responsible for directly supporting our ... Passion for deeply understanding a product in order to provide solutions for customers * Attention ...

Navan

Associate Account Manager

Austin, TX · On-site

$121K - $126K/yr

As an Account Management Associate, you will be responsible for directly supporting our ... Passion for deeply understanding a product in order to provide solutions for customers * Attention ...

Compass Group

ORDER BUILDER

Austin, TX · On-site

$20/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Compass Group

ORDER BUILDER

Austin, TX · On-site

$18/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Compass Group USA

ORDER BUILDER (FULL TIME)

Austin, TX · On-site

$18/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Compass Group USA

ORDER BUILDER (FULL TIME)

Austin, TX · On-site

$18/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Adecco

Warehouse Associate

Austin, TX

$15.50 - $18.50/hr

NetSuite ERP -- for order management, shipment processing, and logistics coordination (prior ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

Compass Group

ORDER BUILDER (FULL TIME)

Austin, TX

$18/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Canteen

ORDER BUILDER (FULL TIME)

Austin, TX · On-site

$18/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

Compass Group

ORDER BUILDER (FULL TIME)

Austin, TX · On-site

$18/hr

Dreams of being a manager? As an Order Builder with Canteen, we give you breathing room and space ... Associates at Canteen are offered many fantastic benefits. Full-time and part-time positions offer ...

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Order Management Associate information

See Austin, TX salary details

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How much do order management associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for order management associate in Austin, TX is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.80 and $22.41 per hour, depending on experience, location, and employer.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What are the most commonly searched types of Order Management jobs in Austin, TX?

The most popular types of Order Management jobs in Austin, TX are:

What job categories do people searching Order Management Associate jobs in Austin, TX look for?

The top searched job categories for Order Management Associate jobs in Austin, TX are:

What cities near Austin, TX are hiring for Order Management Associate jobs?

Cities near Austin, TX with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $40,415 per year, or $19.4 per hour.

Order Processor, Associate

SolarWinds

Austin, TX

$16 - $20.75/hr

Full-time

Posted 7 days ago

SolarWinds rating

7.8

Company rating: 7.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

138th of 247 rated software companies

Job description

SUMMARY OF ROLE

As an Order Processor, you will be part of a global team that processes a high volume of orders and works closely with Sales teams to resolve order issues. You will be an expert at navigating systems and will thrive in a fast-paced environment. You will also have some knowledge of routines and procedures in order to carry out different tasks which might involve numerous steps. Assignments provided include general expectations, deadlines, and priorities.

RESPONSIBILITIES

Include the following (other duties may be assigned):

  • Processes orders of increasing range and complexity.
  • Timely delivery of customer purchases through license key generation.
  • Adheres to departmental guidelines and policies.
  • Accountable for meeting defined standards for quality and productivity for all transactions.
  • Brings questions on orders to the Senior and/or Lead Processor.
  • Handles a high volume of orders and is responsible for processing accuracy & efficiency.
  • Collaborates with sales and other cross-functional organizations on sales order issues
  • Helps with additional projects and tasks related to Global Revenue Operations as they arise.
  • Customer service-focused and a positive attitude when dealing with internal and external customers.
  • Ability to focus on the desired result of one's own or one's unit's work, setting challenging goals, focusing effort on the goals, and meeting or exceeding them.

QUALIFICATIONS

  • 1+  years of demonstrated experience in sales support, sales operations, data entry or order management.
  • Strong organizational skills to effectively assist with adherence to deadlines, attention to detail, and strong problem-solving and decision-making
  • A strong attention to detail and the ability to complete job duties with a high degree of accuracy
  • Excellent customer service skills required, including the ability to respond calmly and make rational decisions in stressful situations
  • Flexibility in work schedule when required
  • Technical Skills: Microsoft Office, SFDC, NetSuite or other CRM applications

COMPETENCIES

  • Initiative - identifying what needs to be done and doing it before being asked or before the situation requires it.
  • Thoroughness - ensuring that one's own work is complete and accurate; carefully preparing for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled.
  • Flexibility - openness to different and new ways of doing things
  • Customer focus - always keeps internal and external customer(s) in mind. Strives to proactively address customer concerns and needs. Assists business partners and customers achieve their work goals via application of their own skills and knowledge; strives to provide consistent customer satisfaction.
  • Self-management - manages own time, priorities, and resources to achieve goals.

What SolarWinds employees say

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Hours and flexibility

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