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Order Management Associate Jobs in Plano, TX (NOW HIRING)

CARLISLE COMPANIES

Order Management Specialist I

Wylie, TX · On-site

$18.75 - $25/hr

Associates or bachelor's degree * Minimum experience in one of the following fields: order management, logistics, or inventory * Experience working to serve internal and/or external Equipment Used:

Gartner

Order Management & Billing Specialist

Irving, TX · Hybrid

$18.75 - $25/hr

As an Order Management Specialist, you will be part of a dynamic group dedicated to empowering ... Associate degree or equivalent work experience 3+ years of related office experience in Customer ...

Merck & Co., Inc.

Customer Support Associate

Irving, TX · On-site

$43K - $67K/yr

We are seeking a highly detail-oriented and proactive Customer Service & Order Management Associate to support both internal teams and external customers. This role is heavily focused on order entry ...

MSD

Customer Support Associate

Irving, TX

$43K - $67K/yr

We are seeking a highly detail-oriented and proactive Customer Service & Order Management Associate to support both internal teams and external customers. This role is heavily focused on order entry ...

Gartner

Consulting Order Specialist

Irving, TX · On-site

$18.75 - $25/hr

... risk management, country specific laws and pricing. Understand and adhere to all corporate ... High School Diploma required Associates Degree or equivalent work experience preferred. 5 or more ...

Amazon

Associate Vendor Manager, Woot!

Carrollton, TX · On-site

This is an Associate Vendor Manager role in which the primary job responsibility will be supporting one priority vendor's business end-to-end from vetting deals to competing purchase orders to ...

Jade Global

Associate Principal Consultant

Irving, TX · On-site

Associate Principal Consultant1 Duties: Assist with overseeing the implementation of CRM and OM ... Must have 2 years of experience with: CRM and CRM Billing application (SAP S4 Order Management ...

New

Jade Global

Associate Principal Consultant

Irving, TX · On-site

Associate Principal Consultant1 Duties: Assist with overseeing the implementation of CRM and OM ... Must have 2 years of experience with: CRM and CRM Billing application (SAP S4 Order Management ...

Amazon

Associate Vendor Manager, Woot!

Carrollton, TX · On-site

This is an Associate Vendor Manager role in which the primary job responsibility will be supporting one priority vendor's business end-to-end from vetting deals to competing purchase orders to ...

Employee Magnets

CSR Order Administrator

Grapevine, TX · On-site

$16.50 - $22/hr

... associates. Qualifications - Education and/or Experience * High school graduate or equivalent. * At least one year of RECENT CSR/Order Management experience. * Must be proficient with MS Excel for ...

Farther

Senior Trading Associate

Dallas, TX · On-site

$14.75 - $17.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Farther LLC

Senior Trading Associate

Dallas, TX · On-site

$15 - $18/hr

Senior Trading Associate Hybrid - Dallas, TX Company Description Farther is a rapidly growing RIA ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Farther

Senior Trading Associate

Dallas, TX · On-site +1

$14.75 - $17.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Farther

Senior Trading Associate

Dallas, TX

$14.75 - $17.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Loloi Rugs

Order Processing Associate

Dallas, TX · On-site

$16.25 - $20.75/hr

Manage 20% of received call volume for the credit card hotline * Analyze back-order reports, fill backorders, and process payment information * Identify, assess, and maintain a follow-up on the ...

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Order Management Associate information

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics. The role typically involves standard office hours and may require attention to detail and problem-solving skills.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are the most commonly searched types of Order Management jobs in Plano, TX?

The most popular types of Order Management jobs in Plano, TX are:

What job categories do people searching Order Management Associate jobs in Plano, TX look for?

The top searched job categories for Order Management Associate jobs in Plano, TX are:

What cities near Plano, TX are hiring for Order Management Associate jobs?

Cities near Plano, TX with the most Order Management Associate job openings:

Order Management Associate jobs near you

Order Management Specialist I

CARLISLE COMPANIES

Wylie, TX • On-site

$18.75 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for an Order Management Specialist to join our Customer Service team in Wylie, TX.

As an employee of Carlisle, you will enjoy the following benefits:

  • Day 1 coverage for medical, dental and vision insurance
  • Life and Accidental Death & Dismemberment insurance
  • Leave and disability income protection
  • Employee Assistance Program (EAP)
  • Health Advocate and insurance concierge services
  • Paid Time Off - paid sick days, paid vacation days and 11 paid holidays annually
  • 401(k) retirement savings plan with company match
  • Employee Stock Purchase Plan
  • Flexible Spending Accounts for medical, dependent, & commuter expenses
  • Educational Assistance Program (tuition reimbursement) for employees
Job Summary

This position is the primary liaison between divisions of Carlisle and the customers who purchase our materials. Our Order Management Specialists are responsible for delivering The Carlisle Experience by getting the right product, to the right place, at the right time, in the right condition, with the right invoicing - and being a pleasure to do business with throughout. The OMS is also the customer's primary point of contact for resolution of problems as they arise. This individual will be expected to form strong relationships with internal and external customers, representatives, and Carlisle regional sales managers.

Duties and Responsibilities:
  • Handles all requests for an assigned territory of customers, managing customer orders from placement through successful delivery and invoicing, providing accurate lead times and verifying pricing, credit memos, and RMAs.Works with colleagues in inventory and production planning to source material for
  • Reviews open orders on a regular basis to proactively identify and work through changes, rescheduling shipments with customers when needed.
  • Maintains a network of appropriate contacts within the various departments such as Inventory Management, Shipping, Purchasing, AP, and Production as well as with external vendors.
  • Creates a strong relationship with customers, representatives, and regional
Required Skills/Abilities/Knowledge:
  • Effective written and verbal communication
  • Strong negotiation
  • Basic mathematics
  • Organizational and time management
  • Ability to answer various customer inquiries in an accurate
  • Knowledge of production scheduling
  • Understanding of shipping and freight
Competencies
  • Teamwork
    • Builds trust with others by encouraging open dialogue and Seeks diverse perspectives to create stronger solutions.
  • Managing Change
    • Able to keep on track despite difficulties or barriers that may be Addresses conflict to find common ground solutions.
  • Continuous Improvement
    • Retains a mindset of always striving to make things Applies continuous improvement tools and processes to every aspect of the role.
  • Customer Focus
  • Listens to understand the needs of customers (internal and external). Builds trusting relationships and seeks innovative solutions for all Always has the customer's needs top of mind.
  • Continuous Learning
    • Understands individual strengths and opportunity areas and seeks development opportunities to leverage strengths and lean into opportunity areas. Open to both giving and receiving feedback.
  • Drive for Results
    • Always has a sense of urgency to solve problems with actions. Seeks to align goals with attainment of organizational Has a sense of ownership and personal accountability for actions taken.
Education and Experience:
  • Associates or bachelor's degree
  • Minimum experience in one of the following fields: order management, logistics, or inventory
  • Experience working to serve internal and/or external
Equipment Used:
  • Standard office
Working Conditions:
  • Office Environment
  • Occasional exposure to manufacturing
  • Monday - Friday, 8 am - 5
Travel Requirement:
  • Some travel is required for this

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