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Order Management Associate Jobs in Waco, TX (NOW HIRING)

Safelite Group, Inc.

Store Manager

Waco, TX · On-site

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

Safelite Group

Store Manager

Waco, TX

... order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of ... associates to ensure the right materials are properly displayed. * Provide world class customer ...

IES Communications

Associate Project Manager

Temple, TX · On-site

$90K/yr

... management. * The Associate Project Manager will fully complete all IES and project paperwork accurately and on time (specifically timesheets, material transfers, work orders, change orders, tool ...

VanTran

Materials Associate

Woodway, TX · On-site

$16.50 - $22.75/hr

The Materials Associate is responsible for managing the movement, storage, and distribution of ... Prepare materials for production and customer orders. * Maintain organized storage areas and follow ...

VanTran

Receiving Associate

Woodway, TX · On-site

$15.25 - $18.25/hr

Receiving Associate Job Summary: The Receiving Associate is responsible for receiving, inspecting ... orders, packing slips, and shipping documents. * Record receipts in the ERP/inventory management ...

VanTran

Kitting Associate

Woodway, TX · On-site

$14.25 - $17/hr

... customer order. * Assembly & Packaging: Grouping the components together, placing them into ... Inventory Management: Updating Warehouse Management Systems (WMS), maintaining an organized staging ...

MGM Transformers

Kitting Associate

Waco, TX · On-site

$14.25 - $16.75/hr

... customer order. * Assembly & Packaging: Grouping the components together, placing them into ... Inventory Management: Updating Warehouse Management Systems (WMS), maintaining an organized staging ...

Carmax

Sales Associate

Killeen, TX · On-site

$15.50 - $23.30/hr

... managing payments. * Coordinate service appointments, review repair order invoices for accuracy in ... As an associate, you are part of an innovative movement to empower the modern customer and drive ...

House of Forgings

Warehouse Associate

Waco, TX · On-site

$14.25 - $16.75/hr

Review orders, pull requested items from shelves, examine for accuracy, and wrap for transport ... Proactive communication to management regarding issues and concerns. * Other tasks as assigned by ...

Baylor Scott & White Health

Warehouse Associate

Temple, TX · On-site

$14.75 - $17.75/hr

Job Summary The Warehouse Associate will handle receiving, stocking, purchase orders, shipping ... May be responsible for managing accurate receiving and documenting incoming freight. Expedite ...

Lowe's

Full Time - Loader/Cart Associate - Opening

Temple, TX

$14.75 - $19.50/hr

... management and/or Asset Protection Operates store equipment as needed depending on one specific ... Assists customers and associates with loading products and completing orders in the Garden Center ...

Baylor Scott & White Health

Warehouse Associate

Temple, TX

$14.75 - $17.75/hr

Job Summary The Warehouse Associate will handle receiving, stocking, purchase orders, shipping ... May be responsible for managing accurate receiving and documenting incoming freight. Expedite ...

Locke Supply

Branch Associate

Waco, TX · On-site

As a Branch Associate at our 100% employee-owned company, you aren't just filling orders, you are ... Meticulously track inventory and manage orders with 100% accuracy. You understand that being a good ...

Locke Supply Co

Branch Associate

Waco, TX · On-site

$16/hr

As a Branch Associate at our 100% employee-owned company, you aren't just filling orders, you are ... Meticulously track inventory and manage orders with 100% accuracy. You understand that being a good ...

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Order Management Associate information

What does an order management associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What are the key skills and qualifications needed to thrive as an order management associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What are some common challenges faced by order management associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a viable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is commonly found in industries like retail, manufacturing, and logistics.

What job categories do people searching Order Management Associate jobs in Waco, TX look for?

The top searched job categories for Order Management Associate jobs in Waco, TX are:

What cities near Waco, TX are hiring for Order Management Associate jobs?

Cities near Waco, TX with the most Order Management Associate job openings:

Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Waco, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 86% Physical, 3% Hybrid, and 11% Remote job distribution.

Store Manager

Safelite Group, Inc.

Waco, TX • On-site

Full-time

Medical, Life, Retirement, PTO

Re-posted 3 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 244 frontline employees who took The Breakroom Quiz

210th of 369 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Store Manager leads all retail store operations with a focus on quality and service to ensure that our customers have a memorable experience. This professional provides people leadership, coaching, cash/expense management, inventory control, loss prevention, safety, and store appearance.
What You'll Get
  • Competitive weekly pay and bonus opportunities.
  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
  • Up to $5,250 annually in tuition reimbursement.
  • Paid training and all the tools and resources you'll need to be successful.
  • View all our health, wealth and life offerings at www.safelitebenefits.com.

What You'll Do
  • Oversee the daily operations of the store, including: open and closing procedures, work order management, performing the CICO (Check-In, Check-Out) procedures, providing high levels of customer service, staffing and scheduling and/or making necessary modifications, inventory management and proper cash handling.
  • Drive team performance to ensure key performance indicators (KPI's) and company goals are met or exceeded, including but not limited to: Net Promoter Score, Time to Serve, job completion, customer conversion and quality metrics, as well as compliance with federal, state and local regulations.
  • In conjunction with the other field leaders, ensure that every technician is SafeTech™ certified and through training, re-training and coaching that all technicians are performing quality installs or repairs on every job.
  • Provide guidance and positive reinforcement surrounding proper vehicle and equipment maintenance and required recordkeeping -- occasionally collaborating with marketing associates to ensure the right materials are properly displayed.
  • Provide world class customer service by responding quickly to client complaints/warranty issues.
  • All other duties as assigned.

What You'll Need
  • High School Diploma/GED/Equivalent OR 5-7 years leadership/supervisory experience, preferred.
  • Valid state-issued driver's license required.
  • 3+ years of leadership experience with an innovative approach toward incenting performance.
  • 3-5 years of experience in retail or service center environments; automotive experience preferred.
  • Proficiency with Microsoft Office Suite, web applications, and general office equipment.
  • Excellent communication skills with the ability to influence, persuade, engage and have crucial conversations with a mobile workforce.
  • Comfort working outside in a variety of weather conditions.
  • Present a professional appearance and wear personal protective equipment.
  • Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.

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