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Order Management Associate Jobs in Grapevine, TX

Gartner

Order Management & Billing Specialist

Irving, TX · Hybrid

$18.75 - $25/hr

As an Order Management Specialist, you will be part of a dynamic group dedicated to empowering ... Associate degree or equivalent work experience 3+ years of related office experience in Customer ...

Gartner

Consulting Order Specialist

Irving, TX

$18.75 - $25/hr

... risk management, country specific laws and pricing. Understand and adhere to all corporate ... High School Diploma required Associates Degree or equivalent work experience preferred. 5 or more ...

At Home Stores

Retail Purchase Order Coordinator

Coppell, TX · On-site

$19.50 - $26.25/hr

Purchase Order Management: * Make necessary amendments to Purchase Orders (e.g., changes in ... Associate's or Bachelor's degree in Business, Supply Chain, or related field preferred. Equivalent ...

Farther

Senior Trading Associate

Dallas, TX

$14.75 - $17.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Farther

Senior Trading Associate

Dallas, TX · On-site +1

$14.75 - $17.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

Farther

Senior Trading Associate

Dallas, TX

$14.75 - $17.75/hr

The Role Farther is seeking a Senior Trading Associate to support and scale the firm's trading ... Oversee the end-to-end trade lifecycle, including order management, trade confirmation, allocation ...

SMS INFOCOMM CORPORATION

Clerk RTV - OM

Grapevine, TX

$15.25 - $18.50/hr

Works well with a team and exhibits effective communication skills, essential to providing instructions and suggestions about order processing flows to management and other associates. * Pays close ...

SMS INFOCOMM CORPORATION

Clerk RTV - OM

Grapevine, TX · On-site

$15.25 - $18.50/hr

Works well with a team and exhibits effective communication skills, essential to providing instructions and suggestions about order processing flows to management and other associates. * Pays close ...

OmniMax International

Order Puller

Grand Prairie, TX

$14.50 - $17/hr

OmniMax International is owned by funds managed by SVPGlobal, a global investment firm with more ... associates support diversity and inclusion in the workplace. OmniMax prohibits unlawful ...

Omnimax

Order Puller

Grand Prairie, TX · On-site

$14.50 - $17/hr

OmniMax International is owned by funds managed by SVPGlobal, a global investment firm with more ... associates support diversity and inclusion in the workplace. OmniMax prohibits unlawful ...

Amrize

Production Associate (Order Puller)

Dallas, TX · On-site

$13.50 - $17/hr

Were seeking a Production Associate (Order Puller) who's ready to be part of an innovative, people ... Report any issues to a Supervisor or Manager immediately * Accurately complete all required ...

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Order Management Associate information

What are some common challenges faced by Order Management Associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an Order Management Associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is common in industries like retail, manufacturing, and logistics.

What are the key skills and qualifications needed to thrive as an Order Management Associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strategic planning skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

What is an order management associate?

An order management associate is responsible for processing and tracking customer orders, ensuring accurate entry and timely fulfillment. They often use order management systems and coordinate with other departments to resolve issues and maintain customer satisfaction.

What is the lowest position in logistics?

In logistics, entry-level roles such as warehouse associates or material handlers are typically considered the lowest positions. These roles involve basic tasks like inventory management, packing, and shipping, often requiring minimal experience and offering opportunities for advancement.
What are the most commonly searched types of Order Management jobs in Grapevine, TX? The most popular types of Order Management jobs in Grapevine, TX are:
What cities near Grapevine, TX are hiring for Order Management Associate jobs? Cities near Grapevine, TX with the most Order Management Associate job openings:
Order Management Associate jobs near you
Infographic showing various Order Management Associate job openings in Grapevine, TX as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Order Management Specialist

Order Management Specialist

Carlisle Companies, Inc.

Dallas, TX • On-site

$19.25 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Carlisle Companies is a leading manufacturer of building envelope products and solutions that make buildings more energy efficient, durable, and sustainable. We deliver roofing, insulation, waterproofing, and architectural systems for commercial and residential projects using a focus on innovation and continuous improvement to solve today's challenges. We're equally committed to our people, prioritizing safety, inclusion, career growth, development, tuition assistance, and excellent benefits.
With manufacturing, engineering, operations, and corporate functions across North America and globally, Carlisle offers stability, agility, and opportunity in a performance-driven culture. Do meaningful work and shape the future of building solutions; apply today and come grow with us. We are looking for an Order Management Specialist (Customer Service) to join our Carlisle Coatings and Waterproofing team in Wylie, TX.
As an employee of Carlisle, you will enjoy the following benefits:
  • Day 1 coverage for medical, dental and vision insurance
  • Life and Accidental Death & Dismemberment insurance
  • Leave and disability income protection
  • Employee Assistance Program (EAP)
  • Health Advocate and insurance concierge services
  • Paid Time Off - paid sick days, paid vacation days and 11 paid holidays annually
  • 401(k) retirement savings plan with company match
  • Employee Stock Purchase Plan
  • Flexible Spending Accounts for medical, dependent, & commuter expenses
  • Educational Assistance Program (tuition reimbursement) for employees

Job Summary
This position is the primary liaison between divisions of Carlisle Weatherproofing Technologies and the customers who purchase our materials. Our Order Management Specialists are responsible for delivering The Carlisle Experience by getting the right product, to the right place, at the right time, in the right condition, with the right invoicing - and being a pleasure to do business with throughout. The OMS is also the customer's primary point of contact for resolution of problems as they arise. This individual will be expected to form strong relationships with internal and external customers, representatives, and Carlisle regional sales managers.
Duties and Responsibilities:
  • Handles all requests for an assigned territory of customers, managing customer orders from placement through successful delivery and invoicing, providing accurate lead times and verifying pricing, credit memos, and RMAs.
  • Works with colleagues in inventory and production planning to source material for
  • Reviews open orders on a regular basis to proactively identify and work through changes, rescheduling shipments with customers when needed.
  • Maintains a network of appropriate contacts within the various departments such as Inventory Management, Shipping, Purchasing, AP, and Production as well as with external vendors.
  • Creates a strong relationship with customers, representatives, and regional

Required Skills/Abilities/Knowledge:
  • Effective written and verbal communication
  • Strong negotiation
  • Basic mathematics
  • Organizational and time management
  • Ability to answer various customer inquiries in an accurate
  • Knowledge of production scheduling
  • Understanding of shipping and freight
  • Familiarity with SAP/JDE or other inventory/supply chain management software is desireable

Competencies
  • Teamwork
    • Builds trust with others by encouraging open dialogue and Seeks diverse perspectives to create stronger solutions.
  • Managing Change
    • Able to keep on track despite difficulties or barriers that may be Addresses conflict to find common ground solutions.
  • Continuous Improvement
    • Retains a mindset of always striving to make things Applies continuous improvement tools and processes to every aspect of the role.
  • Customer Focus
  • Listens to understand the needs of customers (internal and external). Builds trusting relationships and seeks innovative solutions for all Always has the customer's needs top of mind.
  • Continuous Learning
    • Understands individual strengths and opportunity areas and seeks development opportunities to leverage strengths and lean into opportunity areas. Open to both giving and receiving feedback.
  • Drive for Results
    • Always has a sense of urgency to solve problems with actions. Seeks to align goals with attainment of organizational Has a sense of ownership and personal accountability for actions taken.

Education and Experience:
  • Associates or bachelor's degree
  • Minimum experience in one of the following fields: order management, logistics, or inventory
  • Experience working to serve internal and/or external

Equipment Used:
  • Standard office

Working Conditions:
  • Office Environment
  • Occasional exposure to manufacturing
  • Business hours are Monday through Friday and may vary by geographic territory, with schedules of 7 a.m.-4 p.m., 8 a.m.-5 p.m., or 9 a.m.-6 p.m.

Travel Requirement:
  • Some travel is required for this

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