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Order Management Associate Jobs in Austin, TX (NOW HIRING)

Location Walmart Supercenter #3169 11923 US HIGHWAY 290 E, MANOR, TX, 78653, US Job Overview Online Order Filling associates have one focus: to fill and dispense online orders. They locate, prepare ...

Senior Consultant - SAP BRIM CC

Austin, TX

$62.50 - $85.25/hr

... Order Management (SOM), Sales and Distribution (SD), Revenue Accounting and Reporting (RAR), and ... Bachelor's degree or Associate's degree plus 6+ years of SAP, enterprise resource planning (ERP), ...

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Order Management Associate information

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How much do order management associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for order management associate in Austin, TX is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.80 and $22.41 per hour, depending on experience, location, and employer.

What are some common challenges faced by Order Management Associates, and how can they be addressed?

Order Management Associates often encounter challenges such as managing high volumes of orders, resolving discrepancies between purchase orders and inventory, and ensuring timely communication with customers and internal teams. Staying organized, being detail-oriented, and utilizing order management software efficiently can help address these challenges. Building strong relationships with colleagues in sales, logistics, and customer service also supports smoother operations and faster problem resolution.

What does an Order Management Associate do?

An Order Management Associate is responsible for processing and managing customer orders from initiation to delivery. They ensure orders are accurately entered into the system, coordinate with various departments like sales, logistics, and customer service, and resolve any issues that arise during the order fulfillment process. Their goal is to ensure timely delivery and customer satisfaction while maintaining accurate records and compliance with company policies.

What is the difference between Order Management Associate vs Customer Service Representative?

AspectOrder Management AssociateCustomer Service Representative
Primary RoleProcessing and managing customer orders, ensuring accuracy and timely fulfillmentHandling customer inquiries, resolving issues, and providing product or service information
Skills & CertificationsERP systems, order processing, communication skillsCommunication, problem-solving, CRM software familiarity
Work EnvironmentOffice setting, often within logistics or supply chain teamsCall centers, retail, or service-oriented environments
Industry UsageSupply chain, logistics, retailRetail, telecommunications, banking

While both roles involve customer interaction, the Order Management Associate focuses on processing orders and managing the supply chain, whereas the Customer Service Representative handles customer inquiries and support. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

Is order management a good career?

Order management is a stable career that involves coordinating and processing customer orders, often requiring skills in communication, organization, and familiarity with enterprise resource planning (ERP) systems. It offers opportunities for advancement into supervisory or specialized roles and is common in industries like retail, manufacturing, and logistics.

What are the key skills and qualifications needed to thrive as an Order Management Associate, and why are they important?

To thrive as an Order Management Associate, you need strong organizational skills, attention to detail, and knowledge of order processing and supply chain concepts, often supported by a relevant degree or experience in logistics or business. Familiarity with order management systems (OMS), enterprise resource planning (ERP) software like SAP or Oracle, and proficiency in Microsoft Excel are commonly required. Excellent communication, problem-solving abilities, and the capacity to multitask help you excel in customer interactions and cross-functional coordination. These skills ensure accurate and timely order fulfillment, customer satisfaction, and efficient workflow within the organization.

What is the highest paid job in supply chain?

In supply chain management, executive roles such as Supply Chain Director or Vice President of Supply Chain typically have the highest salaries, often exceeding six figures. These positions require extensive experience, strategic planning skills, and often involve overseeing global operations and implementing advanced supply chain technologies.

What is an order management associate?

An order management associate is responsible for processing and tracking customer orders, ensuring accurate entry and timely fulfillment. They often use order management systems and coordinate with other departments to resolve issues and maintain customer satisfaction.

What is the lowest position in logistics?

In logistics, entry-level roles such as warehouse associates or material handlers are typically considered the lowest positions. These roles involve basic tasks like inventory management, packing, and shipping, often requiring minimal experience and offering opportunities for advancement.
What are the most commonly searched types of Order Management jobs in Austin, TX? The most popular types of Order Management jobs in Austin, TX are:
What job categories do people searching Order Management Associate jobs in Austin, TX look for? The top searched job categories for Order Management Associate jobs in Austin, TX are:
What cities near Austin, TX are hiring for Order Management Associate jobs? Cities near Austin, TX with the most Order Management Associate job openings:
Operations Associate

Operations Associate

Atchley & Associates, LLP

Austin, TX โ€ข On-site

Other

Re-posted yesterday


Job description

Salary: $30-$35 per hour

POSITION SUMMARY

The Operations Associate is an essential member of the Operations department. Under the supervision of different professionals, Operations Associates perform a variety of tasks,including billing, administrative support for Tax, Audit, and CAS,tax return processing, audit compilation proofing/processing,front desk support, management of inbound calls, and some client communication. THIS IS AN ON-SITE ROLE IN AUSTIN, TEXAS.

ESSENTIAL FUNCTIONS

  • Createsand updatesdue date reports for departments and teamsas pertinent deadlines approach.
  • Creates, edits, and/or removes new tasks in Workflow software as requested by the Firm leadership.
  • Troubleshoots due date report errors and/or provides different or more detailed information when requested.
  • Prepares list of clients with outstanding information, and as directed, calls clients to follow up on tax organizers e-filing signature consents for tax returns, and/or other time-sensitive materials.
  • Prepares client lists and manages the process, beginning to end, for distributing tax organizers and annual arrangement letters to clients.
  • Attends Operations Department and related meetings as assigned.Takes notes and reports any tasks assigned to the Operations Team.
  • Attends training as assigned to improve individual proficiencies and knowledge of updates to technology used by the Firm.
  • Supports the Project Manager on major updates or rollouts of new and/or existing technology or processes.
  • Researches and stays current on updates released for firm related software by completing all mandatory trainings and regularly practicing new skills.
  • Managesthe electronic delivery, extending, and filing of deliverables year-round.
  • PreparesCPE material and workswith thenecessary Stafftofacilitatethe event and conduct polling as needed.
  • Monitors and completes requests that come in through the Admin staff inbox as assigned.
  • Readies client data for workpapers that support the work of the Tax, Audit, or CAS Staff, including the Autoflow process & sending emails to clients with missing information, via the CPA mailbox.
  • Responds to ad hoc document requests, including but not limited to POAs, change of address forms and engagement letters.
  • Serves as a first point of contact to guests who visit the office, offering them refreshments and ensuring the reserved meeting space is in order.
  • Manages certified mail requests and ensures the delivery of certified mail to the Post Office.
  • Other duties, as assigned, by the Operations Coordinator or Lead Partner.

SKILLS AND ABILITIES

Education

Associate's degreerequired;bachelor's degreepreferred.

Experience

Two to fouryears of experienceinan Operations or Paraprofessional role, preferably in a public accounting environment. Heavy Excel experience and proven proficiency in BI platforms/data analytics is strongly preferred.

Computer Skills

Proficiencywitha Microsoft 365 environment, keyboard, mouse, multiple monitors, laptop computers, copiers, scanners, and printers.

Certificates & Licenses

CompTIA A+, Network+, Security+, Microsoft 365 Certified: Fundamentals, BI Certifications

Other Requirements

Microsoft Office/365Applications, including Outlook, Word,Excel,Sharepoint, OneDrive, and Teams.Experience withQuickbooks,CCHAxcess,IDEA,CCHDocument,Adobe, Depreciation Solutions,andCasewareare preferred.


The compensation for this position is $30.00-$35.00 per hour.


Atchley & Associates is an Equal Opportunity Employer.


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