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Order Management Analyst Jobs (NOW HIRING)

Rollsroyce

Order Management Coordinator

Novi, MI · Hybrid

Job Title: Order Management Coordinator Working Pattern: Full-Time Working location: Novi, MI ... Coordinate and analyze stock engine and Finished Goods requirements, evaluate VPA and stock engine ...

New

Rolls-Royce

Order Management Coordinator

Novi, MI · Hybrid

Job Title: Order Management Coordinator Working Pattern: Full-Time Working location: Novi, MI ... Coordinate and analyze stock engine and Finished Goods requirements, evaluate VPA and stock engine ...

New

Rolls-Royce

Order Management Coordinator

Novi, MI · On-site

Job Title: Order Management Coordinator Working Pattern: Full-Time Working location: Novi, MI ... Coordinate and analyze stock engine and Finished Goods requirements, evaluate VPA and stock engine ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$15.50 - $18.75/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer ... data analysis and forecasting capabilities) • Personal Effectiveness / Credibility • ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$16 - $19.25/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer ... data analysis and forecasting capabilities) • Personal Effectiveness / Credibility • ...

NECI

Order Management Specialist

Clifton Park, NY

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

Arxada

Order Management Specialist

Morristown, NJ · On-site

$50K - $61K/yr

As an Order Management Specialist based in Morristown, NJ , you will play a critical role in ... Analyze customer needs and identify opportunities to improve service levels and operational ...

Collabera

Order Management Specialist

Milwaukee, WI

$19.25 - $25.50/hr

Order Management Specialist Duration: 6 Months (Could go beyond) Summary/Purpose: Essential ... on defect analysis. Qualifications/Requirements * Bachelor' s degree OR Associates degree and 5 ...

visionworks

Order Management Specialist

Richland Hills, TX · On-site

$18.10 - $19.73/hr

As a Specialist in Order Management, you will provide front line support to our field operators through both written and verbal communications as well as detailed analysis of requests and issues. You ...

Abb Holdings Inc

Order Management Specialist

Lake Mary, FL · On-site

$17 - $22.75/hr

... order completion, expediting requests, credit management, tracking and communication aspects ... Analyzing statistics, including forecasting, pacing, etc., using available tools and collecting ...

Visionworks

Order Management Specialist

San Antonio, TX · On-site

$18.10 - $19.73/hr

As a Specialist in Order Management, you will provide front line support to our field operators through both written and verbal communications as well as detailed analysis of requests and issues. You ...

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How much do order management analyst jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for order management analyst in the United States is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is an order management analyst?

An Order Management Analyst is a professional responsible for overseeing and optimizing the entire order fulfillment process within a company. They manage the flow of customer orders from receipt through delivery, ensuring accuracy, timely processing, and customer satisfaction. Their duties often include coordinating with sales, logistics, and inventory teams, analyzing order data to identify trends or issues, and recommending improvements to streamline operations. This role is crucial for maintaining efficient supply chain operations and supporting overall business goals.

What are the key skills and qualifications needed to thrive as an order management analyst?

To thrive as an Order Management Analyst, you need strong analytical abilities, attention to detail, and a background in business or supply chain management, often supported by a relevant degree. Familiarity with ERP systems like SAP or Oracle, advanced Excel skills, and experience with order processing software are typically required. Outstanding communication, problem-solving, and organizational skills help you excel in coordinating between sales, logistics, and customers. These competencies ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a dynamic environment.

What is the difference between Order Management Analyst vs Customer Service Representative?

AspectOrder Management AnalystCustomer Service Representative
Required CredentialsBachelor's degree in Business, Supply Chain, or related field; ERP system knowledgeHigh school diploma or equivalent; excellent communication skills
Work EnvironmentOffice setting, often with ERP and order processing systemsCall centers, retail stores, or customer service departments
Employer & Industry UsageLogistics, manufacturing, retail companiesRetail, telecommunications, service industries
Common Search & Comparison IntentOrder processing, supply chain, logistics rolesCustomer support, client communication roles

The Order Management Analyst focuses on processing and optimizing customer orders within supply chain systems, requiring technical skills and industry knowledge. In contrast, Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles involve communication, the Analyst role emphasizes order accuracy and system management, whereas the Representative emphasizes customer satisfaction and support.

What are some common challenges faced by order management analysts, and how can they be addressed?

Order Management Analysts often encounter challenges such as handling high volumes of orders, managing discrepancies between sales and inventory data, and coordinating among multiple departments like sales, logistics, and customer service. Effective communication, strong attention to detail, and proficiency with order management systems are essential to overcome these hurdles. Staying proactive in problem-solving and developing solid relationships with cross-functional teams can also help analysts resolve issues quickly and ensure smooth order fulfillment.
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Order Management Analyst jobs near you
Infographic showing various Order Management Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $58,959 per year, or $28.3 per hour.

Sr. Business Systems Analyst - Order Management / Order Management (O2D)

Ventura Foods

Irvine, CA • Hybrid

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Ventura Foods rating

6.9

Company rating: 6.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

239th of 438 rated food and drinks producers

Job description

Employment Type: Salaried
Work Arrangement: Hybrid | Relocation package available to eligible candidates

Position Summary:

The Senior Business Systems Analyst (Sr BSA) bridges business needs and technology solutions by leading business analysis, process discovery, requirements definition, stakeholder alignment, testing coordination, and deployment readiness for both small and complex initiatives.

This role has a primary focus on Order to Delivery, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, shipment visibility, and delivery execution. In ERP and integrated-platform environments, the Sr BSA applies an end-to-end value stream mindset, partnering across Commercial, Customer Service, Supply Chain, Operations, Logistics, and IT to improve process flow, data quality, system integration, testing readiness, user adoption, and business outcomes across the full Order to Delivery lifecycle.

As a member of the Business Engagement Team, the Sr BSA serves as a key liaison between business partners, Functional BAs, platform teams, developers, vendors, solution architects, and IT leadership to ensure delivered solutions meet business outcomes and enterprise standards. 

Major Duties and Responsibilities:
Each Senior BSA role is aligned to a specific enterprise value stream and is expected to develop strong end-to-end process knowledge, partner closely with business and IT stakeholders, and help ensure requirements, testing, and solutions support efficient, integrated outcomes across the full lifecycle of that value stream.
 
The primary focus area for this position is Order to Delivery. You will lead business systems analysis for the end-to-end Order to Delivery value stream, partnering across Commercial, Customer Service, Supply Chain, Operations, and IT to improve order management, fulfillment, shipment visibility, and delivery execution using ERP system like Oracle Fusion.
  • Shape Demand: Support and partner in the identification and prioritization of business opportunities / ideas, focusing on long-term strategic goals. Lead the cultivation and refinement of these business ideas into actionable demands, including comprehensive business cases.
  • Process Analysis: Conduct detailed assessments of current business processes using flowcharts and analytical tools to document and help identify gaps, inefficiencies, bottlenecks, and areas for improvement which can be addressed using technology.
  • Business Requirements: Lead the elicitation and documentation of complex, cross-functional business requirements for corporate and strategic priority initiatives.
  • Quality Assurance: Ensure business requirements are met by partnering with the QA team in Blackbox testing and leading UAT efforts, including test strategy, planning, execution, and issue resolution. Identify potential risks and develop mitigation strategies to ensure project success. Engage in post-implementation reviews to identify lessons learned and drive continuous improvement.
  • Stakeholder Communication: Facilitate effective communication between business partners, delivery teams, and executive stakeholders.
  • Mentoring and Training: Guide less experienced and new BSA team members. Also work with Training and Development to create effective training media and training plans for end users of solutions. Additional responsibilities as assigned.
Education and Experience:
  • Bachelor's degree in technology, Engineering, or Business
  • 5-10 years of progressively increasing responsibility as a BSA
  • Equivalent business experience, with extensive involvement in process analysis, process design and documentation
  • Involvement in complex, large scale and high impact projects/platform implementations that add significant business value.
  • Demonstrated experience supporting end-to-end Order to Delivery processes, including order management, order promising, fulfillment, inventory coordination, shipping, transportation, and delivery execution.
  • Hands-on experience leading business process analysis, current/future-state mapping, and value stream optimization initiatives within Order to Delivery.
  • Experience of eliciting, documenting, and managing complex requirements that span multiple systems and teams, with a focus on improving flow, visibility, and data quality.
  • Experience working with ERP Order to Delivery modules supporting Order Management, Inventory, Shipping, Transportation, and related fulfillment processes strongly preferred.
Knowledge and Skills:
  • Demonstrate deep expertise in the end-to-end Order to Delivery (OTD) process, including order capture, order management, fulfillment, shipping, transportation, and delivery execution.
  • Ability to perform system and process analysis duties including flow charting and value stream mapping using process and software documentation tools.
  • Has direct participation and experience with multiple software platform implementations.
  • Strong ability to partner across Commercial, Customer Service, Supply Chain, Operations, and Logistics to translate business needs into integrated, cross-functional requirements.
  • Proven leadership of UAT planning and execution for Order to Delivery solutions, including test strategy, defect management, and business signoff.
  • Understanding of upstream and downstream integrations (e.g., CRM, EDI, warehouse management, shipping, and transportation systems) and their impact on the Order to Delivery lifecycle.
  • Prior experience with process improvement methodologies and tools (Kaizen, Six Sigma, Green/Black Belt, etc) preferred.
  • Understanding data systems, databases, software development life cycle, and information and application architecture.
  • Experience leading the development of UAT and QA testing plans and cases. Ability to learn and adapt to new software and technology. Project management skills a plus. Excellent interpersonal skills.
 

Why Join Us:
Ventura Foods innovates and manufactures food solutions for foodservice and retail businesses.  We make exclusive products for the world's most iconic restaurants and retailers, we provide ready-to-go product solutions for professional kitchens, and we make consumer brands everyone knows and loves.  When you work for Ventura Foods, you get a strong foundation of training, a manager who cares about you and celebrates your success, a safe environment, and challenging work.  As part of our team, your future is limited only by how much you’re willing to push yourself to get there. We invest in your growth because you invest in ours.  

Ventura Foods offers career growth opportunities as well as competitive compensation and benefits:​

  • Medical, Prescription, Dental, & Vision – coverage beginning on your 1st day for eligible employees​
  • Profit Sharing and 401(k) matching (after eligible criteria is met)​
  • Paid Vacation, Sick Time, and Holidays​
  • Employee Appreciation Events​ and Employee Assistance Programs
  • Salary Base Range of $103,685.00 - $134,453.55*

*The “base salary range” provided above is a good faith estimate of what we expect to pay for this position in the specified markets.  Ventura Foods reserves the right to pay outside of the given range based on a variety of factors including but not limited to: candidate skills and experience, complexity of the job, budgetary factors, and location/geography.  Ventura Foods conducts regular reviews of compensation ranges and therefore reserves the right to alter this range at any given time.  

Diversity & Inclusion:
Our commitment to a diverse and inclusive environment in which all employees are treated with respect is evident in our company culture and values.  We believe that fostering an environment of inclusion and a focus on diversity across our organization is vital to attracting top talent, driving innovation, and meeting the high expectations of our customers in a rapidly evolving global marketplace.

Ventura Foods is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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