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Order Management Analyst Jobs (NOW HIRING)

Corning

Order Management Specialist

Charlotte, NC · On-site

$47K - $64K/yr

Proven critical and analytical thinking as well as excellent organizational skills. * Ability to ... Data Management: The representative should accurately input and update customer and order ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH

$15.50 - $18.75/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer ... data analysis and forecasting capabilities) • Personal Effectiveness / Credibility • ...

Mizuho OSI

Order Management Specialist

Colorado Springs, CO · On-site

$19.25 - $25.75/hr

The Order Management Specialist (Customer Account Specialist) provides ongoing and proactive ... Analyze problems and formulate plans resulting in quick resolve while maintaining a high degree of ...

D&H

Order Management Specialist

Harrisburg, PA · Hybrid

$19.25 - $25.75/hr

Order Management Specialist This is a hybrid role that can be based in either Harrisburg, PA or ... Strong analytical/data interpretation, problem solving, strategic influencing, and cross-functional ...

Chanel

Specialist, Order Management

Piscataway, NJ · On-site

$58K - $90K/yr

Retrieve, analyze and provide documentation for key account(s) in order to provide recommendations ... Project Management support: makes recommendations for streamlining processes and highlight ...

Corning

Order Management Specialist

Charlotte, NC · On-site

$47K - $64K/yr

Proven critical and analytical thinking as well as excellent organizational skills. * Ability to ... Data Management: The representative should accurately input and update customer and order ...

Targeted Pet Treats

Order Management Clerk

Columbus, OH · On-site

$16 - $19.25/hr

Order Management Clerk The Order Management Clerk has the responsibility of managing retailer ... data analysis and forecasting capabilities) • Personal Effectiveness / Credibility • ...

Mizuho OSI

Order Management Specialist

Colorado Springs, CO

$19.25 - $25.50/hr

Analyze problems and formulate plans resulting in quick resolve while maintaining a high degree of ... orders is a plus. * Ability to function calmly in a fast-paced environment managing multiple ...

Assurant, Inc

Order Management Supervisor

Irving, TX · On-site

$56K - $94K/yr

Track, analyze, and report performance metrics for both Order Management and Pick & Pack teams, including SLA attainment, order accuracy, productivity, quality, and backlog; identify trends and ...

NECI

Order Management Specialist

Clifton Park, NY

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

BCForward

Order Management Specialist

Elma, NY · On-site

$28 - $30/hr

Coordinate with internal departments to drive order fulfillment and resolve issues. * Manage Return ... Analytical skills to generate reports and maintain dashboards. Company Description About BCforward:

Dr. Oetker

Order Management Representative

Naperville, IL · On-site

$19.50 - $26/hr

Order Management | Naperville | Full Time | Permanent Wilton is a global heritage brand with a 95 ... Analytical mindset with the ability to interpret and present data. • Ability to develop ...

Dr. Oetker

Order Management Representative

Naperville, IL · Hybrid

$19.50 - $26/hr

Order Management | Naperville | Full Time | Permanent Wilton is a global heritage brand with a 95 ... Analytical mindset with the ability to interpret and present data. Ability to develop & maintain ...

AHEAD

Order Management Specialist

Charleston, WV · Remote

$20 - $26.50/hr

By weaving together advances in cloud infrastructure, automation and analytics, and software ... As a Order Management Specialist, you will play a critical role in helping us supply products to a ...

New

Dr. Oetker

Order Management Representative

Naperville, IL · Hybrid

$19.25 - $25.75/hr

Order Management | Naperville | Full Time | Permanent Wilton is a global heritage brand with a 95 ... Analytical mindset with the ability to interpret and present data. • Ability to develop ...

AHEAD

Order Management Specialist

Chicago, IL

$20 - $26.75/hr

By weaving together advances in cloud infrastructure, automation and analytics, and software ... As a Order Management Specialist, you will play a critical role in helping us supply products to a ...

New

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Order Management Analyst information

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$17

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$41

How much do order management analyst jobs pay per hour?

As of Jun 15, 2026, the average hourly pay for order management analyst in the United States is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is an Order Management Analyst?

An Order Management Analyst is a professional responsible for overseeing and optimizing the entire order fulfillment process within a company. They manage the flow of customer orders from receipt through delivery, ensuring accuracy, timely processing, and customer satisfaction. Their duties often include coordinating with sales, logistics, and inventory teams, analyzing order data to identify trends or issues, and recommending improvements to streamline operations. This role is crucial for maintaining efficient supply chain operations and supporting overall business goals.

What are the key skills and qualifications needed to thrive as an Order Management Analyst, and why are they important?

To thrive as an Order Management Analyst, you need strong analytical abilities, attention to detail, and a background in business or supply chain management, often supported by a relevant degree. Familiarity with ERP systems like SAP or Oracle, advanced Excel skills, and experience with order processing software are typically required. Outstanding communication, problem-solving, and organizational skills help you excel in coordinating between sales, logistics, and customers. These competencies ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a dynamic environment.

What is the difference between Order Management Analyst vs Customer Service Representative?

AspectOrder Management AnalystCustomer Service Representative
Required CredentialsBachelor's degree in Business, Supply Chain, or related field; ERP system knowledgeHigh school diploma or equivalent; excellent communication skills
Work EnvironmentOffice setting, often with ERP and order processing systemsCall centers, retail stores, or customer service departments
Employer & Industry UsageLogistics, manufacturing, retail companiesRetail, telecommunications, service industries
Common Search & Comparison IntentOrder processing, supply chain, logistics rolesCustomer support, client communication roles

The Order Management Analyst focuses on processing and optimizing customer orders within supply chain systems, requiring technical skills and industry knowledge. In contrast, Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles involve communication, the Analyst role emphasizes order accuracy and system management, whereas the Representative emphasizes customer satisfaction and support.

What are some common challenges faced by Order Management Analysts, and how can they be addressed?

Order Management Analysts often encounter challenges such as handling high volumes of orders, managing discrepancies between sales and inventory data, and coordinating among multiple departments like sales, logistics, and customer service. Effective communication, strong attention to detail, and proficiency with order management systems are essential to overcome these hurdles. Staying proactive in problem-solving and developing solid relationships with cross-functional teams can also help analysts resolve issues quickly and ensure smooth order fulfillment.
More about Order Management Analyst jobs
What cities are hiring for Order Management Analyst jobs? Cities with the most Order Management Analyst job openings:
What states have the most Order Management Analyst jobs? States with the most job openings for Order Management Analyst jobs include:
What job categories do people searching Order Management Analyst jobs look for? The top searched job categories for Order Management Analyst jobs are:
Order Management Analyst jobs near you
Infographic showing various Order Management Analyst job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 7% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $58,959 per year, or $28.3 per hour.
Order Management Specialist

Order Management Specialist

Corning

Charlotte, NC • On-site

$47K - $64K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Corning rating

8.2

Company rating: 8.2 out of 10

Based on 124 frontline employees who took The Breakroom Quiz

79th of 518 rated manufacturers

Job description

Requisition Number: 74802
The company built on breakthroughs.
Join us.
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.
How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings - carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
What the Role Is: In the Customer Operations organization, an Order Management Specialist role is integral in ensuring that the company provides the highest quality of support to its customers. The successful candidate will be customer-focused, a detail-oriented problem solver, process-oriented, and driven to achieve customer outcomes. They will demonstrate proficiency in navigating intricate environments and live our organizational ethos and values. Ideal candidates will possess a natural drive to leverage the many growth opportunities available within the organization.
Who We're Looking For: In addition to the aforementioned skills and qualifications, we are also looking for an order management specialist who is personable with excellent interpersonal skills. This means that the candidate should be able to build positive relationships with clients, and provide exceptional customer service. They should be patient and empathetic when dealing with customer inquiries or concerns. A personable order management specialist will be able to effectively communicate with customers, address their needs, and provide a positive experience throughout the order process. This personal touch is essential in creating long-term customer satisfaction and loyalty.
What You Need-Required Qualifications:
  • Associate or bachelor's degree or 3+ years of Customer Service experience.

What You'll Need-Required Skills and Capabilities:
  • Proven experience in a customer facing role with minimum 3 years.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proven critical and analytical thinking as well as excellent organizational skills.
  • Ability to handle difficult customers with diplomacy and professionalism.
  • Ability to work independently and as part of a team.

What We'd Like You to Have: Preferred Qualifications:
  • Proficiency in using customer management software and other computer systems, including Salesforce.
  • SAP knowledge desired.
  • Proven experience in a customer facing role in the manufacturing industry

What You'll Do-Your Responsibilities:
  • Order Processing: The representative will be responsible for receiving and processing customer orders. They must ensure the accuracy of order information such as item details, quantities, pricing, and delivery information.
  • Customer Service: They will serve as a point of contact for customers regarding order inquiries. They need to provide excellent customer service, answer questions, address concerns, and resolve any issues related to orders in a timely manner.
  • Data Management: The representative should accurately input and update customer and order information in the company's order management system.
  • Compliance: The representative should ensure all order processes comply with company policies and regulations.
  • Problem-solving: They should have the ability to troubleshoot and solve problems that may arise during the order process.
  • Product Knowledge: The representative should have a general understanding of the company's products or services.
  • Documentation: They should maintain proper documentation of all orders, customer interactions, and related transactions.
  • Teamwork: As an Order Management Specialist, they should work effectively in a team setting, coordinating with other departments and team members to ensure customer satisfaction and smooth business operations.

This position does not support immigration sponsorship.
The range for this position is $47,058.00 - $64,706.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.
A job that shapes a life.
Corning offers you the total package.
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
  • Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
  • As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning's total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
  • Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
  • Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.

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