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Order Management Analyst Jobs (NOW HIRING)

Acara Solutions

Order Management Specialist

Cary, NC · Hybrid

$23.50 - $25.71/hr

Order Management Delivery Operator Location: Cary, NC (Hybrid - In Office Tuesday-Thursday ... Exposure to SAP, eCommerce platforms, analytics, and cross-functional projects * Opportunity to ...

Compana Pet Brands

Order Management Specialist

Omaha, NE · On-site

$18.75 - $24.75/hr

Title: Order Management Specialist Location: Omaha, NE Hybrid: Tues-Thurs in office Compana Pet ... Proficiency in Excel, with the ability to analyze data, develop insights, and support reporting ...

Ferrara

Order Management Specialist

Chicago, IL · On-site

$60K - $84K/yr

In this role, you will take ownership of the order lifecycle, managing customer orders against key ... You'll analyze inventory positions, anticipate production timing, and make informed decisions that ...

Ferrero SpA

Order Management Specialist

Chicago, IL · On-site

$60.67 - $84.94/hr

In this role, you will take ownership of the order lifecycle, managing customer orders against key ... You'll analyze inventory positions, anticipate production timing, and make informed decisions that ...

NECI

Order Management Specialist

Clifton Park, NY · On-site

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

New England Controls Inc

NY · On-site

$55 - $65/hr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

AprilAire

Order Management Specialist

Madison, WI · On-site

$19.75 - $26.25/hr

Perform research, determine root cause analysis, and make recommendations to management/sales to implement improved process to reduce "A-Status" orders. * Coordinate with Sales and Distributors via ...

CEC

Order Management Specialist

Chandler, AZ

$18.75 - $25/hr

Order Management Specialist Job Profile About the Company : Controlled Environments Company (CEC ... Compile, analyze, and manage the communication of various reports to customers. * Manage lead times ...

D&H

Order Management Specialist

Clearwater, FL · Hybrid

$17.25 - $23/hr

Order Management Specialist This is a hybrid role that can be based in either Harrisburg, PA or ... Strong analytical/data interpretation, problem solving, strategic influencing, and cross-functional ...

D&H

Order Management Specialist

Harrisburg, PA · Hybrid

$19.25 - $25.75/hr

Order Management Specialist This is a hybrid role that can be based in either Harrisburg, PA or ... Strong analytical/data interpretation, problem solving, strategic influencing, and cross-functional ...

Visionworks

Order Management Specialist

San Antonio, TX · On-site

$18.10 - $19.73/hr

As a Specialist in Order Management, you will provide front line support to our field operators through both written and verbal communications as well as detailed analysis of requests and issues. You ...

NECI

Order Management Specialist

Clifton Park, NY

$55K - $59K/yr

An order management specialist must have excellent organizational and communication skills ... Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are ...

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Order Management Analyst information

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How much do order management analyst jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for order management analyst in the United States is $28.35, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is an order management analyst?

An Order Management Analyst is a professional responsible for overseeing and optimizing the entire order fulfillment process within a company. They manage the flow of customer orders from receipt through delivery, ensuring accuracy, timely processing, and customer satisfaction. Their duties often include coordinating with sales, logistics, and inventory teams, analyzing order data to identify trends or issues, and recommending improvements to streamline operations. This role is crucial for maintaining efficient supply chain operations and supporting overall business goals.

What are the key skills and qualifications needed to thrive as an order management analyst?

To thrive as an Order Management Analyst, you need strong analytical abilities, attention to detail, and a background in business or supply chain management, often supported by a relevant degree. Familiarity with ERP systems like SAP or Oracle, advanced Excel skills, and experience with order processing software are typically required. Outstanding communication, problem-solving, and organizational skills help you excel in coordinating between sales, logistics, and customers. These competencies ensure accurate order fulfillment, efficient workflow, and high customer satisfaction in a dynamic environment.

What are some common challenges faced by order management analysts, and how can they be addressed?

Order Management Analysts often encounter challenges such as handling high volumes of orders, managing discrepancies between sales and inventory data, and coordinating among multiple departments like sales, logistics, and customer service. Effective communication, strong attention to detail, and proficiency with order management systems are essential to overcome these hurdles. Staying proactive in problem-solving and developing solid relationships with cross-functional teams can also help analysts resolve issues quickly and ensure smooth order fulfillment.

What is the difference between Order Management Analyst vs Customer Service Representative?

AspectOrder Management AnalystCustomer Service Representative
Required CredentialsBachelor's degree in Business, Supply Chain, or related field; ERP system knowledgeHigh school diploma or equivalent; excellent communication skills
Work EnvironmentOffice setting, often with ERP and order processing systemsCall centers, retail stores, or customer service departments
Employer & Industry UsageLogistics, manufacturing, retail companiesRetail, telecommunications, service industries
Common Search & Comparison IntentOrder processing, supply chain, logistics rolesCustomer support, client communication roles

The Order Management Analyst focuses on processing and optimizing customer orders within supply chain systems, requiring technical skills and industry knowledge. In contrast, Customer Service Representatives primarily handle direct customer interactions, addressing inquiries and resolving issues. While both roles involve communication, the Analyst role emphasizes order accuracy and system management, whereas the Representative emphasizes customer satisfaction and support.

Is order management analyst a good career?

An order management analyst is a professional responsible for overseeing and optimizing order processing and supply chain activities. The role often requires strong organizational skills, familiarity with enterprise resource planning (ERP) systems, and attention to detail. It can offer stable employment and opportunities for advancement in logistics, supply chain, and operations management fields.

What does an order management analyst do?

An order management analyst oversees the processing and tracking of customer orders to ensure accuracy and timely delivery. They analyze order data, coordinate with sales, logistics, and customer service teams, and often use software tools like ERP systems to optimize order workflows and resolve issues.
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Order Management Analyst jobs near you
Infographic showing various Order Management Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $58,959 per year, or $28.3 per hour.

Order Management Specialist

Acara Solutions

Cary, NC • Hybrid

$23.50 - $25.71/hr

Full-time

Re-posted 6 days ago

Job description

Job Title: Order Management Delivery Operator
Location: Cary, NC (Hybrid - In Office Tuesday-Thursday)
Employment Type: Temporary Assignment (12 Months with potential extension)
Industry: Healthcare / Medical Diagnostics / Logistics
Compensation: $23.50-$25.71 per hour
Schedule: Full-Time | 40 Hours per Week | Monday-Friday | 9:00/9:30 AM - 6:00 PM
Ready to take the next step in your career? Email resume to: kruzickia@acarasolutions.com
About the Opportunity
Acara Solutions is hiring an Order Management Delivery Operator to support a leading global healthcare diagnostics organization in Cary, NC. This role is ideal for individuals with experience in SAP, EDI/GHX systems, customer support, and order management who thrive in a fast-paced environment and enjoy solving complex operational challenges.
In this position, you will play a key role in supporting eCommerce order processing, customer on-boarding, system troubleshooting, and process improvement initiatives while delivering an exceptional customer experience.
Why You'll Love This Opportunity
  • Hybrid work schedule with in-office collaboration Tuesday-Thursday
  • Opportunity to gain experience with a global healthcare technology leader
  • Collaborative and supportive team environment
  • Exposure to SAP, eCommerce platforms, analytics, and cross-functional projects
  • Opportunity to make a direct impact on customer satisfaction and business operations
What You'll Do
  • Manage inbound and outbound customer communications while supporting eCommerce product and order activity
  • Provide customer guidance and connect users with technical specialists when needed
  • Identify, troubleshoot, and escalate customer concerns appropriately
  • Participate in internal and external customer meetings and conference calls
  • Support customer onboarding for EDI and GHX integrations in partnership with IT teams
  • Investigate SAP production issues and system defects, identify root causes, and implement solutions
  • Monitor daily system reports and proactively address issues impacting customer satisfaction
  • Manage customer orders, invoice exceptions, and electronic ordering processes
  • Generate reports and analyze data to provide meaningful business insights
  • Collaborate with IT and cross-functional teams to resolve issues involving SAP, eCommerce platforms, EDI, and GHX systems
  • Support sales and marketing initiatives related to eCommerce utilization
  • Identify opportunities for process improvements and operational efficiencies
  • Contribute to a positive, team-focused work environment

Required Qualifications
  • High School Diploma or GED required
  • 1-3 years of experience with SAP, GHX, EDI, or related systems
  • Experience in healthcare, medical device, logistics, customer service, or order management environments
  • Strong computer proficiency, including Microsoft Windows applications
  • Strong problem-solving and analytical abilities
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Ability to work effectively in a collaborative team environment
Preferred Qualifications
  • Experience with Hybris/SAP eCommerce platforms
  • Knowledge of Lean Six Sigma methodologies
  • Project management experience
  • Experience with reporting and analytics tools including Qlik, Power BI, and SQL
  • Ability to adapt quickly in rapidly changing environments
Additional Information
  • Hybrid schedule: In office Tuesday-Thursday
  • Minimal travel required
  • Temporary assignment with potential extension beyond initial duration
  • Background check required upon offer of employment
  • Computer and systems access required
About Acara Solutions
Acara Solutions is a premier recruiting and workforce solutions provider helping organizations compete for top talent. Through decades of industry experience, we partner with clients worldwide to deliver staffing solutions, direct placement services, executive search, and workforce strategies that drive business success.

After you apply, you may receive a call or message from our AI Talent Scout about this role or other opportunities that match your skills and preferences. AI agent role is to help speed up your hiring process by answering questions, confirming basic information, and identifying whether there's a mutual fit.

The call or chat may be recorded so that our recruiting team can review it - they make all final hiring decisions, while AI agent simply helps move you forward faster. The best part? They are available 24/7, so you can connect whenever it's convenient for you.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are an Equal Opportunity Employer. Race/Color/Gender/Religion/National Origin/Disability/Veteran.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.