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Oracle Support Manager Jobs in Ohio (NOW HIRING)

Industry/Sector Not Applicable Specialism Oracle Management Level Manager & Summary A career in our ... As part of our finance team, you'll focus on providing the support companies need in their Finance ...

Support proposal development, manage day-to-day team activities, and mentor practitioners across ... Experience writing Oracle EPM business rules * Experience supporting technology implementation ...

Support proposal development, manage day-to-day team activities, and mentor practitioners across ... Experience writing Oracle EPM business rules * Experience supporting technology implementation ...

Support proposal development, manage day-to-day team activities, and mentor practitioners across ... Experience writing Oracle EPM business rules * Experience supporting technology implementation ...

Leading Oracle EPM engagements that support finance transformation initiatives across planning ... Managing project workstreams, deliverables, and client stakeholders across multiple phases of ...

You will analyse client needs, implement software solutions, and offer training and support for ... As part of the Oracle Supply Chain and Operations team you manage the identification and addressing ...

You will analyse client needs, implement software solutions, and offer training and support for ... As part of the Oracle Supply Chain and Operations team you manage the identification and addressing ...

You will analyse client needs, implement software solutions, and offer training and support for ... As part of the Oracle Supply Chain and Operations team you manage the identification and addressing ...

... support growth. You will bring together artificial intelligence, cloud, and engineering ... Work you'll do As a Manager, Oracle AI on the AI & Engineering team, you will be responsible for ...

... support growth. You will bring together artificial intelligence, cloud, and engineering ... Work you'll do As a Manager, Oracle AI on the AI & Engineering team, you will be responsible for ...

... support growth. You will bring together artificial intelligence, cloud, and engineering ... Work you'll do As a Manager, Oracle AI on the AI & Engineering team, you will be responsible for ...

Oracle CPQ - Senior Manager

Cleveland, OH · On-site

$124K - $280K/yr

Industry/Sector Not Applicable Specialism Oracle Management Level Senior Manager & Summary A career ... to support strategic plans, dashboard design and benchmarking/standard industry practices ...

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Oracle Support Manager information

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are the most commonly searched types of Oracle Support jobs in Ohio? The most popular types of Oracle Support jobs in Ohio are:
What are popular job titles related to Oracle Support Manager jobs in Ohio? For Oracle Support Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Oracle Support Manager jobs in Ohio look for? The top searched job categories for Oracle Support Manager jobs in Ohio are:
What cities in Ohio are hiring for Oracle Support Manager jobs? Cities in Ohio with the most Oracle Support Manager job openings:
Oracle Cloud Finance - Manager

Oracle Cloud Finance - Manager

Pwc

Columbus, OH

$99K - $232K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


PwC rating

8.4

Company rating: 8.4 out of 10

Based on 74 frontline employees who took The Breakroom Quiz

19th of 57 rated business consultants


Job description

Industry/Sector

Not Applicable

Specialism

Oracle

Management Level

Manager

Job Description & Summary

A career in our Finance team, within our Oracle consulting practice, will provide you with the opportunity to help organizations use enterprise technology to achieve their digital technology goals and capitalise on business opportunities. We help our clients implement and effectively use Oracle offerings to solve their business problems and fuel success in the areas of finance, operations, human capital, customer, and governance, risk and compliance. As part of our finance team, you'll focus on providing the support companies need in their Finance Transformation journey enabled by Oracle Cloud ERP and EPM. You will be part of a team that helps clients rethink their Finance functions as they leverage new Cloud technology including RPA, Machine Learning and Analytics in conjunction with their ERP platform. You will bring a blend of process and technology expertise to create the next generation Finance function.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Develop new skills outside of comfort zone.
Act to resolve issues which prevent the team working effectively.
Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
Analyse complex ideas or proposals and build a range of meaningful recommendations.
Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
Address sub-standard work or work that does not meet firm's/client's expectations.
Use data and insights to inform conclusions and support decision-making.
Develop a point of view on key global trends, and how they impact clients.
Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
Simplify complex messages, highlighting and summarising key points.
Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:Basic Qualifications:
Minimum Degree Required:
Bachelor Degree
Minimum Years of Experience:
7 year(s) with at least 3 years directly involved in Oracle Cloud implementations and/or supportPreferred Qualifications:
Preferred Knowledge/Skills:
Demonstrates proven intimate knowledge of Oracle Cloud application based solutions, including the following:
Displays a proven record of successfully completing at least 1-3 full life-cycle implementations, assisting clients in the implementation and/or support of Oracle packaged solutions leading significant tracks on larger projects, leading medium sized consulting engagements, and/or leading production support efforts;
Exhibits hands-on functional and technical knowledge of the Oracle Cloud product suite;
Understands and displays business process knowledge associated with the different Oracle Cloud Financials modules e.g., payment process, matching process, month-end close, etc.;
Designs, implements and supports complex business processes in an Oracle environment;
Understands the importance of a structured, controlled production systems environment;
Uses writing, communication, facilitation, and presentation skills cogently to all levels of industry audiences, clients and internal staff and management;
Communicates technical and functional concepts to client business users to facilitate business decision making;
Demonstrates intimate abilities and/or a proven record of success as a team leader:
Creates a positive environment by monitoring workloads of the team while meeting client expectations and respecting the work-life quality of team members;
Provides candid, meaningful feedback in a timely manner; and,
Keeps leadership informed of progress and issues.

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glanceAs PwC is anequal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.Learn more about how we work: https://pwc.to/how-we-workFor only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

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