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Oracle Support Manager Jobs in Ohio (NOW HIRING)

Volto USA

Oracle Cloud Finance Consultant

Cleveland, OH · On-site

$61.50 - $77.50/hr

... manage mapping tables to integrate financial data from external systems into Oracle Cloud. · Define validation rules and error-handling processes for AHCS inbound data. · Support creation of data ...

JTEC Consulting LLC

$95K - $115K/yr

Support project management and maintain information in Jira * Other duties as assigned Requirements ... Oracle EBS development experience using PL/SQL and/or Java * Experience working with Oracle Service ...

JTEC Consulting LLC

$95K - $115K/yr

Support project management and maintain information in Jira * Other duties as assigned Requirements ... Oracle EBS development experience using PL/SQL and/or Java * Experience working with Oracle Service ...

Pwc

Oracle HCM Director

Cincinnati, OH · On-site

$155K - $410K/yr

... management - Providing training and support for seamless integration and utilization of Oracle HCM ... applications - Overseeing multiple projects to drive business growth and maintain executive-level ...

Pwc

Oracle HCM Director

Toledo, OH

$155K - $410K/yr

... management - Providing training and support for seamless integration and utilization of Oracle HCM ... applications - Overseeing multiple projects to drive business growth and maintain executive-level ...

Pwc

Oracle HCM Director

Cleveland, OH

$155K - $410K/yr

... management - Providing training and support for seamless integration and utilization of Oracle HCM ... applications - Overseeing multiple projects to drive business growth and maintain executive-level ...

Pwc

Oracle HCM Director

Columbus, OH · On-site

$155K - $410K/yr

... management - Providing training and support for seamless integration and utilization of Oracle HCM ... applications - Overseeing multiple projects to drive business growth and maintain executive-level ...

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Oracle Support Manager information

How does an Oracle Support Manager typically interact with cross-functional teams to resolve complex technical issues?

An Oracle Support Manager regularly collaborates with cross-functional teams such as database administrators, developers, infrastructure specialists, and business stakeholders to address and resolve complex technical challenges. This role often involves facilitating communication between technical and non-technical staff, prioritizing support tickets, and ensuring that solutions align with business objectives. Effective Oracle Support Managers organize regular meetings, provide clear documentation, and help coordinate resources to expedite issue resolution. This collaborative approach not only speeds up problem-solving but also fosters a culture of continuous improvement across departments.

What does an Oracle Support Manager do?

An Oracle Support Manager oversees the support team responsible for maintaining, troubleshooting, and optimizing Oracle software systems within an organization. They manage support operations, ensure timely resolution of technical issues, and act as a liaison between IT teams, vendors, and stakeholders. This role involves setting support policies, managing escalations, and ensuring that services meet business requirements and service-level agreements (SLAs). Additionally, Oracle Support Managers may coordinate training, implement best practices, and contribute to strategic planning for Oracle systems.

What are the key skills and qualifications needed to thrive as an Oracle Support Manager, and why are they important?

To thrive as an Oracle Support Manager, you need strong expertise in Oracle database administration, system troubleshooting, and IT service management, often backed by a degree in computer science or a related field. Familiarity with Oracle applications, ITIL frameworks, ticketing systems, and relevant Oracle certifications (such as OCP or OCA) is typically required. Excellent leadership, problem-solving, and communication skills are crucial for managing teams and ensuring client satisfaction. These skills are vital to maintain system uptime, resolve complex issues efficiently, and foster productive client and team relationships.

What is the difference between Oracle Support Manager vs Oracle Support Analyst?

AspectOracle Support ManagerOracle Support Analyst
Required CredentialsTypically requires a bachelor's degree in IT or related field, with certifications like Oracle Certified Professional (OCP)Usually requires a bachelor's degree, with some certifications like Oracle Certified Associate (OCA) beneficial
Work EnvironmentManages support teams, oversees client issues, and coordinates support activitiesProvides technical support, troubleshoots Oracle products, and assists clients directly
Employer & Industry UsageCommon in large corporations, IT service providers, and Oracle support centersFound in similar environments, often as frontline support staff within Oracle support teams

In summary, Oracle Support Managers oversee support teams and strategic client interactions, while Oracle Support Analysts focus on technical troubleshooting and direct support. Both roles require relevant certifications and are integral to Oracle support operations.

What are the most commonly searched types of Oracle Support jobs in Ohio?

The most popular types of Oracle Support jobs in Ohio are:

What are popular job titles related to Oracle Support Manager jobs in Ohio?

For Oracle Support Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Oracle Support Manager jobs in Ohio look for?

The top searched job categories for Oracle Support Manager jobs in Ohio are:

What cities in Ohio are hiring for Oracle Support Manager jobs?

Cities in Ohio with the most Oracle Support Manager job openings:

Oracle Support Manager jobs near you
Infographic showing various Oracle Support Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Senior Oracle Transportation Functional Consultant

Next Generation Inc

Cleveland, OH • On-site

$100K - $130K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 15 days ago

Job description

Job Title:

Senior Oracle Transportation Functional Consultant

Job Summary:

Next Generation, Inc, an Equal Opportunity Employer, is seeking a full-time, long-term Senior Oracle Transportation Functional Consultant for a hybrid role with on-site visits to Cleveland. This role involves implementing, configuring, and optimizing Oracle Transportation Management (OTM) applications to meet the transportation and logistics needs of an organization. The consultant will collaborate with business stakeholders, design solutions, and provide ongoing support.

Job Responsibilities:

  • Requirement Gathering: Collaborate with business stakeholders to understand their transportation and logistics processes, requirements, and pain points.
  • Solution Design: Develop functional designs and solutions leveraging Oracle Transportation Management modules such as Order Management, Freight Payment, and Billing, Fleet Management, and Transportation Intelligence.
  • Configuration and Customization: Configure Oracle Transportation Management applications based on business requirements. Customize and extend applications using tools like Oracle Application Composer.
  • Testing: Develop and execute test plans to validate the functionality of the configured system, ensuring alignment with business requirements and industry best practices.
  • User Training: Train end-users to effectively use Oracle Transportation Management applications. Create user documentation and guides.
  • Support and Troubleshooting: Provide post-implementation support to address user issues, troubleshoot problems, and ensure smooth system operation.
  • Continuous Learning: Stay updated with the latest releases, features, and best practices related to Oracle Transportation Management. Continuously enhance knowledge and skills.

Job Requirements:

  • Bachelor's degree in Supply Chain Management, Business Administration, Information Systems, or a related field. Advanced degrees or certifications (such as Oracle certifications) are a plus.
  • 5+ years of prior experience as an Oracle Transportation Functional Consultant.
  • Experience with Oracle Cloud applications.
  • Proficiency in Oracle Transportation Management modules, including configuration, and customization.
  • Knowledge of Oracle tools like Application Composer, Oracle Transactional Business Intelligence (OTBI), and Oracle Transportation Intelligence.
  • Strong understanding of transportation and logistics processes, principles, and best practices.
  • Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
  • Ability to travel as needed to Cleveland, Ohio, as per project requirements.

Job Benefits:

  • Competitive FTE salary range based on experience and education of approximately $100,000-$130,000 USD
  • Paid time off
  • Medical insurance
  • Dental plan
  • Vision plan
  • Life insurance
  • STD/LTD
  • Paid holidays