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Oracle Service Cloud Jobs (NOW HIRING)

iFlow Inc

Oracle Service Cloud

San Jose, CA · On-site

Oracle Service Cloud (Fusion). Location: San Jose ,CA or Should be available in PST / MST location Duration: 6 Months Experience : 1-20 Years Description : Key skills : Required Skills 5+ years of ...

Vkore Solutions

Oracle CRM Lead

San Jose, CA · On-site

Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. * Serve as the primary liaison between business users, technical teams ...

Sonsoft Inc

Oracle Service Cloud (GC--USC)

New York, NY

$69.50 - $87.50/hr

... and Oracle Field Service Cloud would be an advantage Excellent Client handling skills Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High ...

Hudson Manpower

CRM Lead

San Jose, CA · On-site

Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. Serve as the primary liaison between business users, technical teams ...

NextGen IT Services

ServiceNow Developer

Ashburn, VA · On-site

$55.25 - $76/hr

Design, develop, and execute a comprehensive migration strategy from Oracle Service Cloud to ServiceNow, modernizing legacy workflows for both helpdesks and support centers. · Omni-Channel Knowledge ...

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How much do oracle service cloud jobs pay per hour?

As of May 30, 2026, the average hourly pay for oracle service cloud in the United States is $61.15, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.15 per hour, depending on experience, location, and employer.

What is an Oracle Service Cloud job?

An Oracle Service Cloud job typically involves working with Oracle’s customer service and support platform, known as Oracle B2C Service. Professionals in this role configure, customize, and manage the cloud-based system to enhance customer interactions through automation, knowledge management, and case handling. Common responsibilities include troubleshooting technical issues, optimizing workflows, and integrating the platform with other business systems. Positions may range from administrators and developers to consultants and support specialists, depending on the organization's needs.

What are the key skills and qualifications needed to thrive in the Oracle Service Cloud position, and why are they important?

To thrive in an Oracle Service Cloud role, you need expertise in customer relationship management (CRM) systems, cloud computing, and experience with Oracle Service Cloud platforms, often supported by a degree in computer science or related fields. Familiarity with Oracle RightNow, web services, APIs, and relevant Oracle certifications such as Oracle Service Cloud Certification are highly beneficial. Strong problem-solving abilities, effective communication, and customer-focused thinking are essential soft skills in this position. These skills are vital for delivering seamless cloud-based customer service solutions, optimizing workflows, and ensuring client satisfaction.

What are some typical daily responsibilities of someone working in an Oracle Service Cloud role?

Professionals in an Oracle Service Cloud role spend their days configuring and maintaining the platform, troubleshooting technical issues, and collaborating with cross-functional teams to streamline customer service processes. They may work on customizing workflows, integrating third-party systems, and developing reports or dashboards based on user needs. Regular interaction with both technical and non-technical stakeholders is common, ensuring the platform aligns with business goals and delivers a strong customer experience. In addition, they often provide user support and training to help teams maximize the system’s efficiency.
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Oracle Service Cloud jobs near you
Oracle Service Cloud

Oracle Service Cloud

iFlow Inc

San Jose, CA • On-site

Contractor

Posted 25 days ago

Job description


IFlow is hiring for role Oracle Service Cloud
Job Title: Oracle Service Cloud (Fusion).
Location: San Jose ,CA or Should be available in PST / MST location
Duration: 6 Months
Experience: 1-20 Years
Description:
Key skills:
Required Skills
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments
Preferred Skills:
Oracle certifications (e.g., Oracle B2C Service Certified).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).