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Director Oracle Service Cloud Jobs (NOW HIRING)

Oracle Service Cloud (Fusion). Location: San Jose ,CA or Should be available in PST / MST location Duration: 6 Months Experience : 1-20 Years Description : Key skills : Required Skills 5+ years of ...

Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. * Serve as the primary liaison between business users, technical teams ...

Oracle Service Cloud (GC--USC)

New York, NY ยท On-site

$69.50 - $87.50/hr

... and Oracle Field Service Cloud would be an advantage Excellent Client handling skills Should have handled at least 3-4 projects involving complex UI customization, Complex integrations and High ...

Strong hands-on experience with Oracle CX B2B Service / Oracle Service Cloud implementations and support. * Strong understanding of B2B Service business processes * Strong Understanding of Case ...

CRM Lead

San Jose, CA ยท On-site

Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX. Serve as the primary liaison between business users, technical teams ...

Sr. Director, Oracle EPM Cloud

Manhattan, NY ยท On-site

$203K - $304K/yr

We are seeking a highly technical, hands-on Senior Director, Oracle EPM Cloud to lead our ... In addition to offering innovative streaming services and digital video products, the company ...

Sr. Director, Oracle EPM Cloud

Manhattan, NY ยท On-site

$203K - $304K/yr

We are seeking a highly technical, hands-on Senior Director, Oracle EPM Cloud to lead our ... In addition to offering innovative streaming services and digital video products, the company ...

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Director Oracle Service Cloud information

See salary details

$11K

$138.8K

$201K

How much do director oracle service cloud jobs pay per year?

As of Jun 9, 2026, the average yearly pay for director oracle service cloud in the United States is $138,766.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,000.00 and $172,000.00 per year, depending on experience, location, and employer.

What is the difference between Director Oracle Service Cloud vs Customer Service Manager?

AspectDirector Oracle Service CloudCustomer Service Manager
Required CredentialsOracle certifications, relevant IT or customer service experienceCustomer service or management certifications, experience in customer support
Work EnvironmentTech-focused, strategic planning, overseeing Oracle Service Cloud implementationCustomer support teams, daily team management, client interaction
Employer & Industry UsageTech companies, large enterprises using Oracle platformsRetail, telecom, service industries with customer support teams

The main difference is that the Director Oracle Service Cloud focuses on strategic oversight and technical implementation of Oracle's customer service platform, while the Customer Service Manager handles daily team operations and customer interactions. Both roles require customer service knowledge, but the director role is more strategic and technical, whereas the manager role is more operational and team-focused.

More about Director Oracle Service Cloud jobs
What cities are hiring for Director Oracle Service Cloud jobs? Cities with the most Director Oracle Service Cloud job openings:
What are the most commonly searched types of Oracle Service Cloud jobs? The most popular types of Oracle Service Cloud jobs are:
What states have the most Director Oracle Service Cloud jobs? States with the most job openings for Director Oracle Service Cloud jobs include:
Infographic showing various Director Oracle Service Cloud job openings in the United States as of May 2026, with employment types broken down into 4% Full Time, 95% Part Time, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $138,766 per year, or $66.7 per hour.
Oracle Service Cloud

Oracle Service Cloud

iFlow Inc

San Jose, CA โ€ข On-site

Contractor

Posted 4 days ago


Job description


IFlow is hiring for role Oracle Service Cloud
Job Title: Oracle Service Cloud (Fusion).
Location: San Jose ,CA or Should be available in PST / MST location
Duration: 6 Months
Experience: 1-20 Years
Description:
Key skills:
Required Skills
5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
Solid understanding of customer service operations and CRM/contact center best practices.
Strong communication, stakeholder management, and onsite leadership skills.
Ability to create detailed functional and technical documentation.
Experience managing projects in cross-functional enterprise environments
Preferred Skills:
Oracle certifications (e.g., Oracle B2C Service Certified).
Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).