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Oracle Service Cloud Jobs (NOW HIRING)

Ubertal Inc

DOAS CRM Administrator

Atlanta, GA · On-site

The successful candidate will manage and enhance the Oracle Service Cloud CRM system while coordinating various projects to ensure efficient planning and execution. This role plays a key part in CRM ...

Noblesoft Technologies

CRM Administrator

Atlanta, GA · On-site

Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite. Project Coordination Coordinate project timelines, deliverables, and resources across multiple teams.

Deloitte

Oracle Cloud Finance Manager

Richmond, VA

The Team Our Oracle offering drives business transformation services to improve performance and value delivered by the full suite of Oracle solutions. Got your head in the cloud? With so much ...

TRC Companies, Inc.

Oracle CCS Integration Lead

Houston, TX · On-site

$133.81K - $165K/yr

This position requires a deep understanding of Oracle Cloud technologies, service-oriented architecture (SOA), and integration patterns. Responsibilities * Integration Design & Development: * Design ...

Deloitte

Oracle Cloud Finance Manager

Pittsburgh, PA · On-site

The Team Our Oracle offering drives business transformation services to improve performance and value delivered by the full suite of Oracle solutions. Got your head in the cloud? With so much ...

Deloitte

Oracle Cloud Finance Manager

Chicago, IL · On-site

The Team Our Oracle offering drives business transformation services to improve performance and value delivered by the full suite of Oracle solutions. Got your head in the cloud? With so much ...

Deloitte

Oracle Cloud Finance Manager

Hartford, CT · On-site

The Team Our Oracle offering drives business transformation services to improve performance and value delivered by the full suite of Oracle solutions. Got your head in the cloud? With so much ...

Deloitte

Oracle Cloud Finance Manager

Fort Worth, TX · On-site

The Team Our Oracle offering drives business transformation services to improve performance and value delivered by the full suite of Oracle solutions. Got your head in the cloud? With so much ...

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How much do oracle service cloud jobs pay per hour?

As of May 31, 2026, the average hourly pay for oracle service cloud in the United States is $61.15, according to ZipRecruiter salary data. Most workers in this role earn between $53.61 and $71.15 per hour, depending on experience, location, and employer.

What is an Oracle Service Cloud job?

An Oracle Service Cloud job typically involves working with Oracle’s customer service and support platform, known as Oracle B2C Service. Professionals in this role configure, customize, and manage the cloud-based system to enhance customer interactions through automation, knowledge management, and case handling. Common responsibilities include troubleshooting technical issues, optimizing workflows, and integrating the platform with other business systems. Positions may range from administrators and developers to consultants and support specialists, depending on the organization's needs.

What are the key skills and qualifications needed to thrive in the Oracle Service Cloud position, and why are they important?

To thrive in an Oracle Service Cloud role, you need expertise in customer relationship management (CRM) systems, cloud computing, and experience with Oracle Service Cloud platforms, often supported by a degree in computer science or related fields. Familiarity with Oracle RightNow, web services, APIs, and relevant Oracle certifications such as Oracle Service Cloud Certification are highly beneficial. Strong problem-solving abilities, effective communication, and customer-focused thinking are essential soft skills in this position. These skills are vital for delivering seamless cloud-based customer service solutions, optimizing workflows, and ensuring client satisfaction.

What are some typical daily responsibilities of someone working in an Oracle Service Cloud role?

Professionals in an Oracle Service Cloud role spend their days configuring and maintaining the platform, troubleshooting technical issues, and collaborating with cross-functional teams to streamline customer service processes. They may work on customizing workflows, integrating third-party systems, and developing reports or dashboards based on user needs. Regular interaction with both technical and non-technical stakeholders is common, ensuring the platform aligns with business goals and delivers a strong customer experience. In addition, they often provide user support and training to help teams maximize the system’s efficiency.
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Oracle Service Cloud jobs near you
DOAS CRM Administrator

DOAS CRM Administrator

Ubertal Inc

Atlanta, GA • On-site

Contractor

Posted 12 days ago

Job description

Position Title: CRM Administrator

Location: Atlanta, GA

Engagement Type: Contract

Work Mode: Hybrid

Duration: December 2025 – June 2026 

Interview Type: Web Cam or In Person

Role Overview:

This dual-role position combines CRM administration with project coordination responsibilities. The successful candidate will manage and enhance the Oracle Service Cloud CRM system while coordinating various projects to ensure efficient planning and execution. This role plays a key part in CRM development, integrations, and overall process improvement.

Key Responsibilities:

  • Configure and maintain CRM settings, user profiles, workspaces, workflows, message templates, surveys, campaigns, databases and permissions.

  • Assist in testing and verification for internal custom code and vendor software releases, patches, and add-ons.

  • Collaborate with Contact Center and Business Analysts teams to identify and recommend operational improvements, enhancements and system customizations.

  • Manage data integrity, including imports, migrations, integrations and data cleanup.

  • Provide application administration, troubleshooting and support for information technology projects, applications and systems including code migration, change control, application security, performance and availability.

  • Develop and maintain Intelligent Advisor interviews within the Oracle Service Cloud suite.

  • Coordinate project timelines, deliverables, and resources across multiple teams.

  • Maintain project documentation including Business Requirement Documents, test plans, test results, project plans, and meeting notes.

  • Schedule project meetings to ensure timely updates and issue resolution.

Required Skills & Experience:

  • 2-3 years of experience in CRM administration (Oracle Service Cloud, Salesforce, Microsoft Dynamics, or similar platforms)

  • 1-2 years of experience in project coordination or project management

  • Strong proficiency with HTML, CSS, and JavaScript

  • Strong proficiency with CRM administration, data management, reporting tools, campaigns, surveys, and Intelligent Advisor

  • Effective written and verbal communication skills

  • Strong interpersonal, analytical, and organizational skills

  • Familiarity with project management software (Jira, Trello, Confluence, Asana)

  • Advanced knowledge in Microsoft Office (Excel, Word, PowerPoint)

Preferred Skills:

  • Prior public sector experience

Additional Details:

This is a hybrid position working 8 hours per day, 5 days per week. Local candidates only. The assignment is contingent upon customer renewal and availability of adequate funding. Selected candidates will be expected to start no later than 2 weeks after selection date.

Interested professionals may share their updated resume for consideration.