Optical Laboratory Manager Jobs in Florida (NOW HIRING)

Why Ocala Eye

• Be a part of a growing company that truly cares about both its patients and its employees
• We invest in our opticians growth, giving annual allowances for both continuing education and POF memberships
• Compensation includes both an hourly wage and commission opportunities
• No late nights! Standard 8-5 work day
• Full benefits and generous PTO policy
• Employee discounts and perks

Summary

We are looking for someone with a passion for patient care.  State licensure is not a requirement if you have experience and background in Optical Sales.  Taking care of our patients is our number one priority.  Use your optical experience to properly fit and frame the patient for the best experience and optics. 

Essential duties and responsibilities include the following. Other duties may be assigned on an as needed daily basis by supervisor or other management staff.

• Arrives on time, ready, willing and able to work each and every day scheduled.
• Customer service takes precedence over any other function: when in doubt, satisfy the customer first.
• Maintains professional, courteous and patient focused attitude and approach to patients and fellow employees at all times.
• Cooperates with all staff members, creating a team environment, by cooperating in projects and sharing the workload evenly.
• Determines patient’s current lens prescription, when necessary, using a lensometer or a lens analyzer.
• Conducts a complete lifestyle interview to determine the patient’s unique set of needs and wants.
• Using the rules of prescription analysis to evaluate the patient’s prescription and determines which lens style is appropriate for the patient.
• Using the rules of color and shape analysis, presents appropriate frames to patient for consideration.
• Uses Company approved demonstration samples and scripting of features, advantages, and benefits, demonstrates lens products and lens treatments.
• Uses Company approved techniques to overcome objections, closing the sale, and recommending additional pairs of eyewear.
• Accurately measures each patient’s bridge, eye size, temple length, vertex distance, pupillary distance and optical center, within Company standards.
• Uses optical management system to enter patient’s demographic, prescription, financial, insurance and Medicare DME data.
• Computes amount of the sale and collects payment for services.
• Transmits the order to the optical laboratory.
• Runs day sheet and payment report daily.
• Runs the non-dispensed report and to-do list weekly.
• Writes a personal thank you note to patients after a purchase is made within 21 days of sale.
• Verifies finished lenses meet or exceeds ANSI Z80.1 standards.
• Modifies and shapes eyewear fronts, temples, and nosepads, to comfortably fit the patient’s’ facial symmetry and appropriately position the lenses in front of the patient’s eyes.
• Educates the patient on the features, advantages, and benefits, care and use of the eyewear. If necessary, demonstrates again, how to use the product.
• Maintains a current working knowledge of the features, advantages and benefits of all of the latest optical products available in the marketplace.
• Attends meetings, training courses, and inventory audits either during or after business hours as necessary.
• Housekeeping responsibilities: dusting, maintaining frame boards by keeping frames grouped by manufacturer and gender, keep frame boards stocked, and clean mirrors at each dispensing table.
• Answer phone and determine what the caller’s needs and wants are and successfully transfer or handle the call.
• Willingly complies with all Company and Department policies and procedures, as outlined in the Ocala Eye Employee Handbook, and/or other memoranda or appropriate management communications.
• If licensed, maintains their license in a current and ‘in good standing’ condition.
• Obtains the required continuing education to maintain licensure and/or ABO certification.
• Maintains an up-to-date knowledge of the latest technological advancements in optical products by attending seminars and reading and studying monthly trade publications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• LDO not required; prior experience accepted instead
• Graduation from an approved two-year optician’s school, OR;
• Prior dispensing experience if not an opticianary school graduate.

Certificates, Licenses, Registrations:

• ABO certification or current State of Florida licensure as an optician. ABO Certification or State Licensure.
• Prior Experience can replace need for State Licensure

Physical Demands:

• Equal amounts of prolonged walking, standing, sitting, are required to effectively accomplish the tasks. While performing the duties of this job, the employee is regularly required to talk or hear. They are also required to handle and work with small findings and optical tools, which require a high degree of manual dexterity. The employee must occasionally lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, intermediate vision, distance vision, color vision, depth perception, and ability to adjust focus. These skills can be supplemented through the use of contact lenses, refractive surgery or spectacles.

Work Environment:

• The majority of the work is performed in an optical dispensary or optical laboratory. These are clean environments that require regular housekeeping and maintenance by employees.
• Most work is accomplished during regularly posted optical shop hours. Some overtime may be required in order to accommodate patients or as a rotated evening closing, for department meetings, training meeting, inventory audits etc.