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Operations Jobs in Worcester, MA (NOW HIRING)

Description Position Summary The Operations Manager is responsible for overseeing daily operational activities while driving continuous improvement, accountability, and operational excellence across ...

Operations Supervisor

Tyngsboro, MA · On-site

$86K - $118K/yr

The Operations Supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget ...

JOB TITLE Operations Manager LOCATION Worcester DEPARTMENT NAME The Business School DIVISION NAME Worcester Polytechnic Institute - WPI SUMMARY WPI's Business School is seeking to hire an Operations ...

Operations Supervisor

Tyngsboro, MA · On-site

$86K - $118K/yr

The Operations Supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget ...

Build Your Career as an Operations Manager with BlueLinx! BlueLinx (NYSE: BXC) is looking for an Operations Manager to lead the daily business operations of our local branch. If you thrive on ...

Operations Manager Job Location: Ayer, MA Job Type: Full Time * Manage affordable housing project workflows, including permitting coordination, application setup, lottery management, and applicant ...

Operations Supervisor

Tyngsboro, MA · On-site

$86K - $118K/yr

The Operations Supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget ...

Operations Manager

Bellingham, MA · On-site

$100K - $120K/yr

Build Your Career as an Operations Manager with BlueLinx! BlueLinx (NYSE: BXC) is looking for an Operations Manager to lead the daily business operations of our local branch. If you thrive on ...

Operations Manager

Hudson, MA · On-site

$75K - $90K/yr

Van Pool Transportation LLCWe are seeking an Operations Manager who will oversee all operational aspects of a multi-service, fast-paced operating environment. This position will manage 50+ drivers ...

We have established a record of quality operations and have grown to be the largest operator of public arenas in the United States. FMC operates 25 public ice-skating arenas across the state of ...

Operations Manager

Needham, MA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Operations Manager

Acton, MA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Operations Manager

Shrewsbury, MA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Operations Manager

Leominster, MA · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution ...

Operations Manager * Support a team of over5associates, contributing to a collaborative and high-performing business unit environment. Business Accountabilities and Operational Management: * Supports ...

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Operations information

See Worcester, MA salary details

$9

$24

$49

How much do operations jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for operations in Worcester, MA is $24.10, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $27.60 per hour, depending on experience, location, and employer.

What are operations jobs?

Operations jobs focus on managing and optimizing the day-to-day activities within a business to ensure efficiency and productivity. Professionals in operations oversee processes, resources, and workflows to help organizations run smoothly and achieve their goals. Their responsibilities can range from supply chain management and logistics to process improvement and team coordination. Operations roles are essential across many industries, including manufacturing, retail, healthcare, and technology. These positions require strong organizational, problem-solving, and communication skills.

What are different jobs in an operations department?

The operations department is tasked with increasing company efficiency and requires many different workers. Entry-level positions within the operations department include jobs such as clerical assistants or stores and inventory coordinators. With experience, you can take on additional responsibilities as an operations analyst. With additional training and advanced postsecondary education, such as a bachelor’s degree, you can apply to work as an operations manager. To become the director of operations, you may need a bachelor’s degree and significant work experience or an MBA.

What are the key skills and qualifications needed to thrive in operations, and why are they important?

To thrive in Operations, you need strong analytical skills, process optimization abilities, and experience in supply chain or project management, often supported by a relevant degree. Familiarity with ERP systems, workflow management tools, and certifications like Six Sigma are commonly expected. Excellent problem-solving, leadership, and communication skills help drive efficiency and foster collaboration across teams. These competencies are vital for ensuring streamlined processes, minimizing costs, and achieving organizational objectives.

What are some common challenges faced by professionals in operations roles, and how can they be effectively managed?

Professionals in operations often face challenges such as coordinating across multiple departments, adapting to fast-changing priorities, and optimizing processes under tight deadlines. Effective management of these challenges typically involves strong communication skills, proactive problem-solving, and the ability to use data to inform decisions. Building strong relationships with team members and leveraging project management tools can also help operations professionals stay organized and ensure smooth workflow. Continuous learning and adaptability are essential to thrive in this dynamic environment.

What is the difference between Operations vs Customer Service Representative?

AspectOperationsCustomer Service Representative
Required credentialsVaries; often includes business or management certificationsHigh school diploma or equivalent; some roles may require customer service training
Work environmentOffice settings, warehouses, or production facilitiesCall centers, retail stores, or office environments
Employer and industry usageCommon across manufacturing, logistics, and corporate sectorsCommon in retail, telecommunications, and service industries
Search and comparison intentFocuses on managing processes, logistics, and overall business operationsFocuses on assisting customers, resolving issues, and providing support

Operations roles involve managing business processes, logistics, and overall organizational efficiency, often requiring management certifications. Customer Service Representatives primarily handle customer interactions, support, and issue resolution. While both roles are essential in business operations, they differ in responsibilities, work environment, and skill requirements.

What are careers in operations?

Careers in operations involve managing and optimizing the processes that produce goods or deliver services within an organization. Roles may include operations manager, supply chain analyst, or logistics coordinator, often requiring skills in project management, problem-solving, and familiarity with tools like ERP systems. These positions typically demand strong organizational abilities and attention to efficiency and quality standards.

What does working in operations do?

Working in operations involves managing and coordinating daily business activities to ensure efficiency and productivity. Operations roles often include overseeing supply chains, process improvements, and resource allocation, requiring skills in organization, problem-solving, and familiarity with tools like ERP systems.

What is an example of an operations job?

An operations job involves managing daily business activities to ensure efficiency and productivity. Examples include operations managers, supply chain coordinators, and logistics specialists who oversee processes, optimize workflows, and use tools like enterprise resource planning (ERP) systems.

What is an operations job?

An operations job involves managing and coordinating the daily activities of a business or organization to ensure efficiency and effectiveness. Roles often include overseeing processes, managing resources, and implementing policies, with skills in organization, problem-solving, and use of tools like enterprise software. Operations professionals may work in various industries, including manufacturing, logistics, or services, and often require strong communication and organizational skills.

What are the most commonly searched types of Operations jobs in Worcester, MA?

The most popular types of Operations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Operations jobs?

Cities near Worcester, MA with the most Operations job openings:

Infographic showing various Operations job openings in Worcester, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $50,130 per year, or $24.1 per hour.

Full-time

Re-posted 21 days ago


Job description

Position Summary The Operations Manager is responsible for overseeing daily operational activities while driving continuous improvement, accountability, and operational excellence across the organization. This role ensures processes are efficient, organized, and aligned with company standards, with a strong focus on implementing and sustaining lean principles and fostering a culture of accountability, ownership, integrity, and performance. This position reports to the President.

Key Responsibilities Operational Leadership Oversee day-to-day operations to ensure productivity, quality, and safety targets are met. Develop and implement operational strategies that improve efficiency and reduce waste. Develop and monitor key performance indicators (KPIs) and drive actions to meet or exceed operational goals.

Support the development and achieving of annual operating plans and budgets Coordinate cross-functional teams to ensure alignment between departments. Continuous Improvement Lead continuous improvement initiatives using Lean methodologies and data-driven decision making. Identify operational inefficiencies/bottlenecks and implement sustainable process improvements.

Facilitate problem-solving activities including root cause analysis and corrective action planning. Track and report improvement initiatives and operational performance metrics. Accountability & Team Development Establish clear expectations, performance standards, and accountability across teams.

Conduct regular performance reviews and provide constructive feedback. Oversee time off requests and disciplinary issues. Promote a culture of ownership, responsibility, collaboration and continuous improvement.

Process & Performance Management Standardize operational procedures and ensure adherence to company policies. Implement systems to track workflow, productivity, and operational performance. Drive initiatives that improve safety, quality, delivery, and cost performance.

Ensure operational documentation and reporting remain organized and accurate. Qualifications Bachelors degree in Business, Operations Management, Engineering, or related field preferred. 5+ years of Manager level experience in operations, manufacturing, or process management.

Proven experience implementing Lean, Continuous Improvement, or 5S methodologies. Strong leadership, employee development, organizational, and problem-solving skills. Experience managing teams and driving accountability in a performance-driven environment.

Experience managing manufacturing of low-volume, high mix model Ability to analyze data and translate insights into operational improvements.